EV Charging Solutions UK | Hydra EVC – Smart, Reliable ChargingSupport/Contact 25 - Hydra EVC
User Guide for HYDRA models including: V0001, Nexus Cloud Cubus EV Charger SmartPhone APP, Cloud Cubus EV Charger SmartPhone APP, Cubus EV Charger SmartPhone APP, EV Charger SmartPhone APP, Charger SmartPhone APP, SmartPhone APP, APP
Nexus Cloud App - Hydra EVC
File Info : application/pdf, 8 Pages, 733.11KB
DocumentDocumentNexus Cloud Hydra Cubus EV Charger SmartPhone APP NEXUS CLOUD APP USER GUIDE V0001 30/06/2023 CONTENTS DOWNLOAD & REGISTER ...................................................................................................................................................3 Download The APP.........................................................................................................................................................3 Register And Login..........................................................................................................................................................3 PAIRING & BASIC CHARGING............................................................................................................................................4 Pairing ...............................................................................................................................................................................4 Basic Charging ................................................................................................................................................................4 SMART CHARGING & PLUG AND CHARGE .....................................................................................................................5 Smart Charge...................................................................................................................................................................5 Plug and Charge..............................................................................................................................................................5 CHARGING & CUBUS COLOURS ........................................................................................................................................6 Charging ...........................................................................................................................................................................6 Cubus Colours..................................................................................................................................................................6 SUPPORT ................................................................................................................................................................................7 Technical Support ...........................................................................................................................................................7 2 01268 205 121 | www.hydraev.co.uk | support@hydraev.co.uk DOWNLOAD & REGISTER DOWNLOAD THE APP For iPhones, please use App store to search "Nexus Cloud" to download and install the app. For Android phones, please use Google Play to search "Nexus Cloud" to download and install the app. Android phone Android 6.0 and above (8.0+ recommended) Scan these QR codes for easy access: APP Store iPhone 6 and above IOS 12.4 and above Google Play REGISTER AND LOG IN REGISTER In order to Sign Up to the Nexus Cloud App you would need to complete the registration. An email and password is required, followed by a box to tick for the the agreement of the terms and conditions. Your password must be a minimum of 8 characters and contain at least 1 upper case letter and 1 lower case letter. You can also include special characters such as !@£$%^&*()_+ LOG IN Enter your Email Address in the `Email' section and enter your password in the `Password' section then click `Login' to log in. Please note - only one individual Nexus account can be used to operate the charge point, so each potential user will need to use the same login details as the owner. 3 01268 205 121 | www.hydraev.co.uk | support@hydraev.co.uk PAIRING & BASIC CHARGING PAIRING To initially pair the Hydra Cubus to your app you will need to click QR code symbol which can be seen at the bottom of the app (2nd in from the right) Then enter the 5 digit EVSE ID code which can be found on your installation/user manual. You will then be prompted to enter the 4 digit pin found with the ID code, also found in the mentioned manual. BASIC CHARGING Once paired, your Hydra Cubus will be found in the house symbol which can be found at the bottom of the app (1st in from the left), this is where you will complete all operations for your Hydra Cubus. To start a charge with no smart charging, its as simple as plugging in the car and pressing the image prompt pictured. 4 01268 205 121 | www.hydraev.co.uk | support@hydraev.co.uk SMART CHARGING & PLUG AND CHARGE SMART CHARGING To enable smart charging features such as scheduled charging, cost tracking and target kWh charges you will need to click the settings cog in the top right corner of the home page then click `SMART Charging' with a graph symbol next to it. For scheduled charging to work the electric vehicle needs to be awake, this can be done via toggling the option found in power management. This is so the vehicle is awake to accept the charge during the timed profile you set. PLUG AND CHARGE If you would like to plug and charge you can go to the cog wheel on the home charging main menu to get to the settings where you will find `Authentication' with a lock symbol next to it. Click the drop down and select scheduled. From here you can select your scheduled charging times, set kWh targets for charging sessions in addition to entering your electricity cost so that you can track them. Please remember to save any changes. Please note, to keep the vehicle awake a small current is required, the minimum a car accepts is 6A. As a result, some electricity will be used in this process, but it is very minimal. Changing this to not required will allow you to start charging as soon as you plug the charging lead in. Please note you can stop the charge either via the app or by unplugging the car first. 5 01268 205 121 | www.hydraev.co.uk | support@hydraev.co.uk CHARGING & CUBUS COLOURS CHARGING Once the charge has started the app will display a graph where you can see the kW over time. There is an option here to stop the charge as well. You can stop the charge either via the app or via your EV. CUBUS COLOURS If you stop the charge via the app please remember to unlock the connector. Please note on the socketed models you may need to slightly push in the tether into the charger before pulling it out to remove the tether. Green flashing light not connected to network. Solid Green Connected to network and ready to charge Blue light with fast flash Plugged and waiting to charge Blue light with slow flash charging Red light fault detected Please note that the charger may be a pink colour on initial load but it will change to green to connect to the network. 6 01268 205 121 | www.hydraev.co.uk | support@hydraev.co.uk SUPPORT TECHNICAL HELP If any issues arise during the servicing or you notice anything wrong with the chargers, please call 01268 205 121 and ask for the Technical Department. If the issue isn't urgent, you can also email support@hydraev.co.uk. You can also access technical support via our website: www.hydraev.co.uk/support 7 01268 205 121 | www.hydraev.co.uk | support@hydraev.co.uk HYDRA EVC Ltd Telephone: 01268 205 121 Email: sales@hydraev.co.uk Unit 11, Totman Close, Rayleigh, Essex SS6 7UZ V0001 30/06/2023