Will I pay for roaming charges since the network my watch is on is in Canada?
No, you will not be charged for roaming when using the Dyno Smartwatch companion app.
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There isn’t a Dyno Smartwatch user manual in the box. Where can I get one?
You can find the complete User Manual on our support page at https://support.coolpad.us/dyno-kids/
Will I pay for roaming if I call my Dyno Smartwatch?
This will depend on your phone plan – just in case, we have included a “Call Me Back” feature in to the Dyno app that will ask the Dyno Smartwatch…
Where can I order replacement watch bands?
Please contact our customer care team at support@dynokids.com or at (877) 606 – 5753.
What are some of the features of the Dyno Smartwatch?
The Dyno Smartwatch offers an intuitive user interface, an SOS button for emergencies, and kid-proof protection against dust and water.
How much does the service plan cost?
A monthly service charge of $9.99+tax is required for LTE connectivity. Getting set-up with service is simple and can be deactivated and re-activated at any time.
Why does the Dyno Smartwatch come with a Canadian number?
The Dyno Smartwatch works in the US and Canada – which makes it a perfect family travel companion! You will not be charged any additional fees for calls made by…
What is the Dyno Smartwatch?
The Dyno Smartwatch is a smartwatch for kids. This product is the first in a series of family-oriented smartwatches to come from Coolpad.
How do I send a text to my child’s Dyno Smartwatch?
Using the companion application, select the Watch you would like to call and press the Chat icon.
What wireless network is the Dyno Smartwatch on?
We partner with Airfi Networks, to connect Dyno Smartwatch to nationwide 4G LTE coverage in the US & Canada.