How do I call my child’s Dyno Smartwatch?
Using the companion application, select the Watch you would like to call and press the Call icon.
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Who should I contact if I have questions or trouble with my Dyno Smartwatch?
Please contact our customer care team at support@dynokids.com or at (877) 606 – 5753.
Is the Dyno Smartwatch waterproof?
The Dyno Smartwatch is IP65 rated, which means it is both dirt and splash resistant. You should have your child remove their Dyno Smartwatch before getting in the pool, bathtub…
How does the SOS feature work?
The Dyno smartwatch will notify and call the primary contact when the SOS feature is initiated. If no answer from the primary contact the watch will place a call to…
Does the Dyno Smartwatch track my child’s daily step count?
Yes, the number of steps can be seen on the Watch or in the companion application under Leaderboard.
How do I change out the Dyno Smartwatch watch bands?
The Dyno Smartwatch offers classic watch band design with spring bars, making it convenient for removing and changing the bands. First remove the smartwatch from your child. Then you’ll want…
Is the Dyno Smartwatch battery replaceable?
No, the Dyno Smartwatch comes equipped with a built-in rechargeable battery to keep you powered up and connected.
Can I create reminders for my child on their Dyno Smartwatch?
Yes, these can be set using the Alarm feature on the companion app. Please note that reminders can not be set directly on the watch.
How do I check my child’s location on my companion app?
Simply launch the companion app, the default view is a map with the location of the device.
If there is an update for the Dyno Smartwatch or the Dyno Smartwatch companion app, will they update automatically?
We’ll make regular updates/improvements to the Dyno App. Make sure you register your product at www.dynokids.com/register, to get the latest news and updates.