Keystone KSTHW25B
Keystone 23,200 BTU Window-Wall Air Conditioner User Manual
Model: KSTHW25B
1. Introducció
Thank you for choosing the Keystone 23,200 BTU Window-Wall Air Conditioner with Supplemental Heat and Dehumidifier. This manual provides essential information for the safe and efficient operation of your appliance. Please read it thoroughly before installation and use, and retain it for future reference.
2. Informació de seguretat
Instruccions importants de seguretat:
- This appliance requires a special 230-volt/25-amp electrical outlet (NEMA 6-30P plug). Do not use with a standard 115V household outlet. Consult a qualified electrician if you are unsure about your electrical supply.
- Desconnecteu sempre l'alimentació abans de netejar o fer el manteniment de la unitat.
- No feu servir la unitat amb un cable d'alimentació o un endoll danyats.
- Assegureu-vos de posar a terra adequadament per reduir el risc de descàrrega elèctrica.
- Mantenir els materials d'embalatge fora de l'abast dels nens.
- The supplemental heating mode is not intended as a primary heat source. Use it to support your main heating system when outdoor temperatures are between 23°F and 76°F.
3. Producte acabatview
The Keystone KSTHW25B is a versatile air conditioning unit designed for both window and through-the-wall installation. It offers multiple functions to maintain indoor comfort.
Característiques principals:
- Capacitat de refrigeració: 23,200 BTU, suitable for rooms up to 1,500 sq. ft.
- Supplemental Heating: 16,000 BTU, for use when outdoor temperatures are between 23°F and 76°F.
- Deshumidificació: Removes up to 5.7 pints of moisture per hour.
- Funció de ventilador: Circulates air with multiple fan speeds.
- Control remot intel·ligent: Features a 'Follow Me' function for precise temperature sensing.
- Energy-Saving Modes: Includes 'Energy Saver' and 'Sleep' modes.
- Flexibilitat d'instal·lació: Designed for window or through-the-wall installation with a removable chassis.

Figura 3.1: Frontal view of the Keystone KSTHW25B Air Conditioner.

Figura 3.2: Mésview of the unit's 4-in-1 functionality.
4. Instal·lació
The KSTHW25B unit can be installed in a window or through an exterior wall. A window installation kit is included.
4.1 Requisits elèctrics
This unit requires a dedicated 230-volt, 25-amp circuit with a NEMA 6-30P plug. Ensure your electrical system can support these requirements before installation. Do not use extension cords or adapters.

Figure 4.1: Electrical connection details for the 230V/25A NEMA 6-30P plug.
4.2 Instal·lació de la finestra
The unit comes with an adjustable window kit. The minimum window height required for installation is 19.5 inches. Compatible window widths range from 31 to 42 inches.

Figure 4.2: Window installation with compatible width range.

Figura 4.3: Example of window installation.
4.3 Through-the-Wall Installation
The unit features a removable chassis for through-the-wall installation. Refer to the detailed instructions provided in the separate installation guide for specific wall sleeve requirements and procedures.
5. Instruccions de funcionament
Your Keystone air conditioner can be operated using the control panel on the unit or the included smart remote control.
5.1 Control remot
The smart remote control features a 'Follow Me' function, which senses the temperature at its location and sends this data to the unit every 3 minutes for optimized comfort. This allows the unit to adjust its operation based on the temperature where you are, rather than just at the unit's location.

Figure 5.1: Smart remote control for convenient operation.
5.2 Modes de funcionament
- Mode fresc: Provides cooling for the room. Adjust temperature and fan speed as desired.
- Heat Mode (Supplemental): Provides supplemental heating. This mode is effective when outdoor temperatures are between 23°F and 76°F. It is not designed to be a primary heat source during colder months.
- Mode deshumidificador: Reduces humidity in the room. The fan operates at a low speed in this mode.
- Mode de ventilador: Circulates air without cooling or heating. Select desired fan speed (Low, Medium, High).
5.3 Energy-Saving Features
- Mode d'estalvi d'energia: The fan will cycle on and off with the compressor to reduce energy consumption.
- Mode de repòs: Augmenta gradualment la temperatura configurada durant diverses hores per estalviar energia i proporcionar condicions de son confortables.
- Temporitzador de 24 hores: Permet programar la unitat perquè s'encengui o s'apagui automàticament en un període de 24 hores.

Figure 5.2: Sleep mode for energy efficiency and comfort.
6. Manteniment
Un manteniment regular garanteix un rendiment òptim i una llarga vida útil del vostre aire condicionat.
6.1 Neteja del filtre d'aire
The unit is equipped with a mesh air filter. A 'Filter Light Reminder' will illuminate to indicate when the filter needs cleaning. To clean:
- Desconnecteu l'alimentació de la unitat.
- Remove the front panel and slide out the air filter.
- Renteu el filtre amb aigua tèbia i sabó. Esbandiu-lo bé.
- Deixeu que el filtre s'assequi completament abans de tornar a instal·lar-lo.
- Reinstall the filter and front panel, then restore power.
6.2 Neteja general
Netegeu l'exterior de la unitat amb un damp cloth. Do not use harsh chemicals or abrasive cleaners. Ensure the drainage area is clear of obstructions.
7. Solució De Problemes
Abans de contactar amb l'atenció al client, review els següents problemes i solucions habituals:
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no s'encén | Sense corrent, interruptor automàtic saltat, endoll fluix. | Check power supply, reset breaker, ensure plug is fully inserted. |
| Refrigeració/calefacció insuficient | Dirty air filter, blocked air intake/outlet, room too large, doors/windows open. | Clean filter, clear obstructions, ensure proper room size, close doors/windows. |
| Aigua que degota fora | Funcionament normal (condensació). | This is normal during cooling/dehumidifying. Ensure proper drainage. |
| La unitat és sorollosa | Peces soltes, unitat no anivellada, obstrucció del ventilador. | Check for loose components, ensure unit is level, clear fan area. |
8. Especificacions
Technical details for the Keystone KSTHW25B Air Conditioner:

Figure 8.1: Physical dimensions and weight of the unit.

Figure 8.2: Room size guide based on BTU capacity.
| Especificació | Valor |
|---|---|
| Número de model | KSTHW25B |
| Potència de refrigeració | 23,200 BTU |
| Supplemental Heating Power | 16,000 BTU |
| Cobertura de la superfície del sòl | Fins a 1,500 metres quadrats. Ft. |
| Voltage | 230 Volts |
| Capacitat del deshumidificador | 5.7 Pints/hour |
| Nivell de soroll | 56.3 dB |
| Dimensions del producte (P x A x A) | 25.39 x 23.62 x 17.91 polzades |
| Pes de l'article | 121 lliures |
| Factor de forma | Window/Wall |
| Classificació per estrelles de BEE | 4 Estrella |
| Ràtio d'eficiència energètica estacional (SEER) | 9.4 |
| Components inclosos | AC unit, remote, batteries, mesh air filter, window installation kit |
9. Garantia i Suport
9.1 Informació de la garantia
This Keystone air conditioner comes with a 1 any de garantia covering parts and labor. Additionally, there is an extended 4 any de garantia specifically for the sealed system components.
Conserveu el vostre comprovant de compra per a reclamacions de garantia.
9.2 Atenció al client
For technical assistance, troubleshooting beyond this manual, or warranty service, please contact Keystone customer support. Refer to the contact information provided with your product packaging or visit the official Keystone weblloc web per obtenir informació sobre el suport actual.
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