Brookstone Digital Photo Frame
User Manual

Brookstone Digital Photo Frame

Important safety Information

Please read all safety and operating instructions carefully before use and keep these for future reference.

Caution IconCaution

  • TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. THERE ARE NO SERVICEABLE PARTS INSIDE.
  • TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

The lightning flash iconThe lightning flash with arrow-head symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltage” within the unit’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

 

Warning IconThe exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the unit.

 

 

Important safety Instructions

All the safety and operating instructions should be read, adhered to and followed before the unit is operated.

Danger

To reduce the risk of electric shock, burns, fire or injury:

  1. Always unplug the unit from the electrical outlet immediately after using.
  2. Do not use while bathing or in a shower.
  3. Do not place or store unit where it can fall or be pulled into a tub or sink.
  4. Do not place in or drop into water or other liquid.
  5. Do not reach for the unit if it has fallen into water. Unplug it immediately.
  6. Care should be taken so that objects do not fall and liquids are not spilled onto the unit.

Warning

  1. Close supervision is necessary when this unit is used by or near children.
  2. Use this unit only for its intended use as described in this manual.
  3. Unplug this unit during lightning storms or when unused for long periods of time.
  4. Never drop or insert an object into any opening.
  5. Protect the power cord from being walked on or pinched, particularly at plug outlets, convenience receptacles, and the point where it exits the unit.
  6. Do not allow cord to touch hot surfaces. Wrap cord loosely around the unit when storing.
  7. The unit should be situated away from direct sunlight or heat sources, such as radiators, electric heaters, heat registers, stoves, or other units (including amplifiers) that produce heat. Avoid placing on top of stereo equipment that radiates heat.
  8. Never block the air openings of the unit with materials such as clothing, plastic bags or papers, or place it on a soft surface such as a bed or couch, where the air openings may be blocked.
  9. Do not overload electrical outlet. Use the power source as indicated.
  10. Do not carry this unit by the cord or use the cord as a handle.
  11. Never operate this unit if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. If the unit’s power supply cord or plug is damaged, do not attempt to fix it yourself.
  12. To avoid the risk of electric shock, do not disassemble or attempt to repair the unit. Incorrect repair can cause risk of electric shock or injury to persons when unit is used.
  13. Do not operate in the presence of explosive and/or flammable fumes.

Accessories

  1. Adapter
  2. Bonus Walnut Finish Frame
  3. Media Impression TM Software CD

Location of Parts and Controls

Brookstone Digital Photo Frame - Location of Parts and Controls

 

  1. Power IconPower
  2. Power Save Light Sensor
  3. Volume Down
  4. Volume Up
  5. Card Reader Slot
  6. Flash Drive
  7. USB In
  8. DC In
  9. Reset
  10. Power On LED
  11. Stand
  12. Speaker (2)
  13. Menu
  14. Select
  15. Exit
  16. Quick Access Slide Show IconSlide Show
  17. Quick Access Video IconVideo
  18. Quick Access Music IconMusic
  19. Up IconUp, Down IconDown, Left IconLeft, Right IconRight
  20. Copy
  21. Delete
  22. Rotate

Frame Operation

Attaching the stand

Line up pins on stand with holes on the frame and insert stand.
Rotate stand to first position for landscape viewing (see A). Or, rotate stand to second position (see B) and stand the frame upright for portrait viewing (see C).Brookstone Digital Photo Frame - Attaching the stand

Turning the frame on/off

Plug in adapter.
Press and hold the POWER BUTTON Power Icon until the Brookstone® logo appears on screen to turn on the frame (5-6 seconds). The Home Screen with memory bar appears on the display after the frame is turned on. See below.

Brookstone Digital Photo Frame - Turning the frame on/off

Note: a blue fill in the bar indicates used memory. When the bar is completely blue, the memory is full.

Press and hold POWER BUTTON Power Icon for 2 to 3 seconds to turn off the frame.
The Brookstone ® logo will appear on the screen as it is shutting down.

Inserting a memory card or flash Drive

With the frame powered on, insert your memory card or flash drive into the appropriate slot. The Home Screen will show for 60 seconds if no selection is made. After 60 seconds the media will auto-play.
Note: When a memory card is inserted into the frame, the frame’s internal memory (media you have copied to the frame’s drive) will not be available.

Using the volume

Press VOLUME Up Icon and VOLUME to adjust volume level. Volume graphic appears on screen to show volume level.

Frame features

Photo smooth

The PHOTO SMOOTH feature modifies faces within your photos with a smoothing airbrush effect. Feature only works in Slide Show mode (normal transition).

Dynamic lighting

The DYNAMIC LIGHTING feature improves your photo’s light balance to enhance dark photos. Feature only works in Slide Show mode (normal transition).

Face Zoom

The FACE ZOOM feature automatically pans and zooms to faces within your photos. Feature only works in Slide Show mode (normal transition).

Multi show

The MULTI SHOW slide show transition will show multiple photos at the same time.

Power save

Power safe feature may be “discontinued due to problems”

The POWER SAVE feature detects the room’s light level and automatically puts the frame into energy saving mode by shutting down the LED display. If the frame senses that the room is dark for more than 15 minutes and no buttons have been pressed, the following graphic appears on screen.

Brookstone Digital Photo Frame - Power save

When the frame senses light, or any button on the frame is pressed, the LED display will turn on and the frame will resume current operation.

Anti-virus

When the frame is powered on, any files with the extension “.exe” or “.bat” (common extensions for possible viruses) that have been put on the frame’s drive via the computer will be automatically deleted from the frame.

Reset

Press the RESET button with a thin, pointed object (such as a paper clip). Power the unit on after pressing the RESET button. The frame will default to the factory settings, however, the frame’s internal memory will remain intact.

Note: frame should not be used as a storage device.

Optimizing Photo Storage Capacity

When the photos are downloaded to the frame with either a memory card or a flash drive, photos are automatically optimized for the frame’s screen resolution.

MediaImpression™ Software

When using your computer to download photos onto the frame, it is recommended to use the included MediaImpression ™ software.
The MediaImpression ™ software optimizes your photos for the frame’s screen
resolution. (800 x 600 pixel dimensions, 72 dpi (pixels per inch)).
The MediaImpression ™ software will make new files of your photos when it saves them to the frame. Your original photos will remain intact/unchanged.
Note: if your photo’s dimensions are smaller than 800 x 600, there is no need to resize. to find out the dimensions of a photo, simply place your cursor over the thumbnail while using the mediaimpression ™ software. this will show a pop-up box with your photo’s dimensions.

An example of the MediaImpression ™ screen is on the following page.

Installing Software on Your Computer

Photos placed on the frame using a computer and without using the MediaImpression ™ software will not be optimized to your frame’s specifications and could possibly use more memory than necessary.

For Windows® 2000/Xp/vista ® /7:

  1. Insert MediaImpression ™ SOFTWARE CD into your computer’s CD-ROM drive.
  2. Open the CD and double click Windows folder (this software does not auto-run).
  3. Double click on the Setup.exe file.
  4. Install Shield® Wizard will launch on your computer. Follow the InstallShield® Wizard on-screen instructions to install the MediaImpression™ software on your computer.
  5. To open MediaImpression™ , locate the installed software on your computer and double click on the MediaImpression™ icon.

For Mac® OS X 10.4 and later:

  1. Insert MediaImpression ™ SOFTWARE CD into your computer’s CD-ROM drive.
  2. Open the CD and double click on the Mac folder (this software does not auto-run).
  3. Double click on “MediaImpression Installer”.
  4. Follow the MediaImpression ™ Installer on-screen instructions to install the MediaImpression ™ software on your computer.
  5. To open MediaImpression ™ , locate the installed software on your computer and double click on the MediaImpression ™ icon.

Software Control Locations

Brookstone Digital Photo Frame - Software Control Locations 1Brookstone Digital Photo Frame - Software Control Locations 2

How To… IT’s Easy!

Clock & Settings

Brookstone Digital Photo Frame - Clock & Settings 1

Brookstone Digital Photo Frame - Clock & Settings 2

Brookstone Digital Photo Frame - Clock & Settings 3

Photos

Brookstone Digital Photo Frame - Photos Settings 1Brookstone Digital Photo Frame - Photos Settings 2Brookstone Digital Photo Frame - Photos Settings 3

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Videos

Brookstone Digital Photo Frame - Videos Settings 1Brookstone Digital Photo Frame - Videos Settings 2Brookstone Digital Photo Frame - Videos Settings 3Brookstone Digital Photo Frame - Videos Settings 4Brookstone Digital Photo Frame - Videos Settings 5Brookstone Digital Photo Frame - Videos Settings 6Brookstone Digital Photo Frame - Videos Settings 7Brookstone Digital Photo Frame - Videos Settings 8Brookstone Digital Photo Frame - Videos Settings 9Brookstone Digital Photo Frame - Videos Settings 10Brookstone Digital Photo Frame - Videos Settings 11Brookstone Digital Photo Frame - Videos Settings 12

Music

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Screen Prompts

Screen Prompts are messages you may see on the frame’s screen. The following are examples of what you might see, with a brief explanation.

Brookstone Digital Photo Frame - Screen Prompts 1Brookstone Digital Photo Frame - Screen Prompts 2Brookstone Digital Photo Frame - Screen Prompts 3

Specifications

Brookstone Digital Photo Frame - Specifications

Care and Maintenance

  1. Clean frame with a soft, dry, clean cloth.
  2. If the LCD screen needs additional cleaning, power off and unplug frame and clean LCD screen with a soft, clean cloth and an LCD screen cleaning solution.

Compatibles file formats

Photo

  • JPEG

Videos

  • AVI (MPEG 1/2/4, MJPEG)
  • MPG (MPEG 1, MPEG 2)
  • MP4 (MPEG 4)
  • MOV (MJPEG)

Video audio compatibility : AAC or MP3

Music

  • MP3

Windows and Vista are registered trademarks of Microsoft Corporation. Mac is a registered trademark of Apple, Inc. SD is a trademark of Toshiba Corporation. MMC is a trademark of Multimedia Card Associates. Memory Stick is a registered trademark of Sony Corporation. ArcSoft MediaImpression is a trademark of ArcSoft, Inc.

Troubleshooting Guide

Brookstone Digital Photo Frame - Troubleshooting 1Brookstone Digital Photo Frame - Troubleshooting 2Brookstone Digital Photo Frame - Troubleshooting 3

Brookstone Digital Photo Frame - Troubleshooting 4

Brookstone Digital Photo Frame - Troubleshooting 5Brookstone Digital Photo Frame - Troubleshooting 6Brookstone Digital Photo Frame - Troubleshooting 7Brookstone Digital Photo Frame - Troubleshooting 8

One (1) Year limited Warranty

Brookstone warrants this product against defects in materials and/or workmanship under normal use for a period of ONE (1) YEAR from the date of purchase by the original purchaser (“Warranty Period”). If a defect arises and a valid claim is received within the Warranty Period, at its option, Brookstone will either 1) repair the defect at no charge, using new or refurbished replacement parts, or 2) replace the product with a new product that is at least functionally equivalent to the original product, or 3) provide a store credit in the amount of the purchase price of the original product. A replacement product or part, including a user-installable part installed in accordance with instructions provided by Brookstone, assumes the remaining warranty of the original product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Brookstone’s property. When a store credit is given, the original product must be returned to Brookstone and becomes Brookstone’s property.

Obtaining service: To obtain warranty service, call Brookstone Limited Warranty Service at 1-800-292-9819. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions.

Limits and exclusions: Coverage under this Limited Warranty is limited to the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands. This Limited Warranty applies only to products manufactured for Brookstone that can be identified by the “Brookstone” trademark, trade name, or logo affixed to them or their packaging. The Limited Warranty does not apply to any non-Brookstone products. Manufacturers or suppliers other than Brookstone may provide their own warranties to the purchaser, but Brookstone, in so far as permitted by law, provides these products “as is.” This warranty does not apply to: a) damage caused by failure to follow instructions relating to product’s use or the installation of components; b) damage caused by accident, abuse, misuse, fire, floods, earthquake or other external causes; c) damage caused by service performed by anyone who is not a representative of Brookstone; d) accessories used in conjunction with a covered product; e) a product or part that has been modified to alter functionality or capability; f) items intended to be periodically replaced by the purchaser during the normal life of the product including, without limitation, batteries or light bulbs; or g) any and all pre-existing conditions that occur prior to the effective date of this Limited Warranty relating to any product sold “as is” including, without limitation, floor demonstration models and refurbished items.

Brookstone shall not Be liable for incidental or consequential Damages resulting from the use of this product, or arising out of any Breach of this Warranty. to the extent permitted BY applicable law, Brookstone Disclaims any and all statutory or implied Warranties, including, Without limitation, Warranties of merchantability, fitness for a particular purpose and Warranties against hidden or latent Defects. if Brookstone cannot lawfully Disclaim statutory or implied Warranties, then to the extent permitted BY law, all such Warranties shall Be limited in Duration to the Duration of this express Warranty. Some states disallow the exclusion or limitation of incidental or consequential damages or how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

Brookstone Info

Merrimack, New Hampshire USA 03054 • 800-846-3000 • www.Brookstone.com


Brookstone Digital Photo Frame User Manual – Optimized PDF
Brookstone Digital Photo Frame User Manual – Original PDF

Join the Conversation

4 Comments

  1. I got my PhotoShare Frame for Christmas in 2020. It’s Model #FSM010BLB. It worked fine for about a month, and now it doesn’t work. When I turn it on I just get the logo then the screen goes blank. I’ve tried unplugging and removing the cord; I’ve tried holding the button down for 30 seconds. It doesn’t have a reset button. I also can’t find the owner’s manual for this model.

  2. March 7, 2021,
    I am having the exact same issue. My screen remains frozen to date, weather, etc. I cannot access setting or anything.

  3. I got my PhotoShare frame for Christmas 2020. Was accepting photos until about 2 weeks ago. Tri d everything. Did a chat nail they sent me to someone that would charge me to troubleshoot. No way am I paying someone to help me with an issue Brookstones problem. Just will never recommend to anyone. As a Grandmother I thought this was a must for parents and grandparents Have only had it set up since January 2021. Way to soon for issues.

  4. Per phone call to Customer Service, I was advised that the Automatic turnoff/on feature (sleep/wake) was discontinued due to problems.

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