My ICONpet™ EDGE Cordless Vacuum has No Suction | Support

If your vacuum is not suctioning like it used to it is likely due to an obstruction in the air pathway

Follow these steps to resolve:
  • Test for suction at the end of the Extension Wand
    • Remove Foot from the end of the Extension Wand
    • Turn On, hold hand over end of Extension Wand
               
  • Is there suction at the end of the Extension Wand?
    • Yes > Go go Brush/Foot Area
    • No > Disconnect the Extension Wand from the Hand Vac
      • Turn On, hold hand on end of Hand Vac (where Extension Wand connects)
               
  • Is there suction at the end of the Hand Vac opening?
    • Yes > This would indicate there is a clog in the Extension Wand
      • Look through Extension Wand > Clear debris
  • No > Remove Hand Vac and clear debris from openings
  • Turn ON > Hold hand over Circular Suction Inlet (Where top of Dirt Tank fits)
  • Is there suction at the Circular Suction Inlet?

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