CROSSWAVE® PET PRO 
USER GUIDE 2305, 2306 SERIES

Vacuum Cleaner

IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR CROSSWAVE® PET PRO.

When using an electrical appliance, basic precautions should be observed, including the following:

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
  • Connect to a properly grounded outlet only. See grounding instructions. Do not modify the 3-prong grounded plug.
  • Do not leave appliance when it is plugged in. Unplug from outlet when not in use and before servicing.
  • Use indoors only.
  • Do not allow to be used as a toy. Close attention is necessary when used by or near children.
  • Do not use for any purpose other than described in this User’s Guide. Use only manufacturer’s recommended attachments.
  • Do not use with damaged cord or plug. If appliance is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
  • Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
  • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  • Do not handle plug or appliance with wet hands.
  • Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Turn off all controls before plugging or unplugging appliance.
  • Use extra care when cleaning on stairs.
  • Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
  • Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.
  • Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Use only BISSELL cleaning products intended for use with this appliance to prevent internal component damage. See the Cleaning Fluid section of this guide.
  • Do not immerse. Use only on surfaces moistened by the cleaning process.
  • Keep appliance on a level surface.
  • Do not carry the appliance while in use.
  • Always install float before any wet pick-up operation.
  • Do not carry the appliance while in use.

NOTE: STORE CLEANER IN A PROTECTED, DRY AREA. SINCE THIS PRODUCT USES WATER, IT MUST NOT BE STORED WHERE THERE IS A DANGER OF FREEZING. FREEZING WILL DAMAGE INTERNAL COMPONENTS AND VOID THE WARRANTY.

Thanks for buying a BISSELL CrossWave® Pet Pro

We love to clean and we’re excited to share one of our innovative products with you. We want to make sure your multi-surface cleaner works as well in two years as it does today, so this guide has tips on using (pages 6-8), maintaining (pages 9-13), and if there is a problem, troubleshooting (page 14). Your multi-surface cleaner needs a little assembly before you can put it to work, so flip to page 5 and let’s get started!

What’s In The Box?

In The Box

NOTE: Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.

Getting to Know Your CrossWave® Pet Pro

Getting to Know

 

  1. Upper Handle
  2. SmartClean Fingertip Controls
  3. Strainer
  4. Float Stack
  5. Easy Remove Brush Window
  6. Integrated Carry Handle
  7. Dirty Water Tank
  8. Foot
  9. Solution Spray Trigger
  10. Quick Release Cord Wrap
  11. Clean Water Tank
  12. Lower Cord Wrap
  13. Rinse Cup
  14. Rinse and Storage Tray
Assembly

Assembly

Cleaning Formulas

Keep plenty of CrossWave® formulas on hand so you can clean your hard floors and area rugs whenever it fits your schedule.
Always use CrossWave® formulas in your machine. Other solutions may harm the machine and void the warranty.

Filling Your Clean Water Tank
  1. The clean water tank is located on the back of the machine.
    Filling Water Tank
  2. Lift the clean water tank straight up to remove from the machine.
    Filling Water Tank
  3. Lift the clean water tank straight up to remove from the machine.
    Filling Water Tank
  4. For large area cleaning (up to 700 sq ft)
    a. Fill formula tank with warm tap water to the second water fill line.
    b. Then add formula to the second formula fill line.
    Filling Water Tank
    For small area cleaning (<350 sq ft)
    a. Fill formula tank with warm tap water to the first water fill line.
    b. Then add formula to the first formula fill line.
    Filling Water Tank
  5. Screw the cap back onto the clean water tank.
    Filling Water Tank
  6. On the back of the machine, align clean water tank with the grooves and slide tank into place until you hear a click.
    Filling Water Tank
Cleaning Your Hard Floors
  1. Plug machine into a properly grounded outlet.
    Cleaning Floors
  2. Select cleaning mode:
    To start cleaning your hard floors, turn the machine ON pressing the
    HARD FLOOR button. Once the setting is selected, the dry vacuum will turn on. To turn OFF, press the
    HARD FLOOR setting a second time.
    Cleaning Floors
  3. Recline the body of the machine backward to start the brush roll spinning. To stop the brush roll spinning, you will need to stand the machine upright.
    Cleaning Floors
  4. Before each use, hold the solution spray trigger for 10 seconds to prime the system with cleaning solution. LED lights illuminate when holding the trigger.
    NOTE: When solution is flowing, you will see bubbles forming at the edges of the brush roll window.
    Cleaning Floors
  5. To clean, hold the solution spray trigger to apply solution on both forward and backward passes.
    Cleaning Floors
  6. To dry hard floors faster, release the trigger and clean a second pass without dispensing solution.
    Cleaning Floors

TIP: When cleaning excessively dirty or muddy hard floors or if your brush
roll looks dirty, use the Easy Clean Storage Tray to rinse your brush roll before cleaning your area rugs.
TIP: For overly challenging and stuck-on messes on your hard floors, activate the RUG mode and hold your CrossWave® Pet Pro over the mess. Using short passes while holding the trigger allows the multi-surface brush to go to work.

Cleaning Area Rugs

NOTE: Before cleaning area rugs, test an inconspicuous area of the rug for colorfastness. Also, please check manufacturer’s tag before cleaning area rugs for any specialized cleaning instructions. Not for use on silk or delicate area rugs. 

  1. Plug machine into a properly grounded outlet.
    Cleaning Area Rugs
  2. Select cleaning mode:
    To start cleaning your rugs, turn the machine ON pressing the RUG button. Once the setting is selected, the dry vacuum will turn on. To turn OFF, press the RUG setting a second time.
    Cleaning Area Rugs
  3. Recline the body of the machine backward to start the brush roll spinning. To stop the brush roll spinning, you will need to stand the machine upright.
    Cleaning Area Rugs
  4. Before each use, hold the solution spray trigger for 10 seconds to prime the system with cleaning solution. LED lights illuminate when holding the trigger.
    NOTE: When solution is flowing, you will see bubbles forming at the edges of the brush roll window.Cleaning Area Rugs
  5. To clean, hold the solution spray trigger to apply solution on both forward and backward passes.
    Cleaning Area Rugs
  6. To dry area rugs faster, release the trigger and clean a second pass without dispensing solution.
    Cleaning Area Rugs
Maintenance: Rinse and Storage Tray
  1. Place unit on rinse and storage tray.
    Maintenance
  2. Fill rinse cup with water.
    Maintenance
  3. Pour water into rinse funnel to fill the MAX line of the rinse and storage tray.Maintenance
  4. Turn the machine ON by pressing the Hard Floor button.
    Cleaning Area Rugs
  5. Recline the machine while in storage tray. Allow the machine to run for 10-15 seconds until all water is up. Repeat as needed.
    Maintenance
  6. Grasp brush roll window at the front of the window and pull upward to remove.
    Maintenance
  7. Pull brush roll out by grabbing the brush roll tab and pulling upward.Maintenance
  8. Place the brush roll upright in the Brush Roll Drying Tray to dry.
    Maintenance
  9. Replace brush roll by inserting the brush roll end into the right side of the foot. Then lock the pull tab into place by pressing downward.Maintenance
  10. Replace the brush roll window by first lining up the brush window tabs with the edges of the foot. Then press the window back into place  until you hear a click.
    Maintenance

 

Machine Storage
Put the unit away in a closet or basement until the next use. Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and may void the warranty.

NOTE: Any solution remaining in the clean water tank should be emptied prior to machine storage.

Maintenance: Dirty Water Tank

WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

  1. To release dirty water tank, press down on recessed button on the top of the dirty tank.
    Maintenance
  2. Grab the front handle while pressing down on button and pull dirty water tank away from the unit.
    Maintenance
  3. Grasp top of dirty water tank in recessed areas on each side of the filter and pull upward to remove the top of the tank.
    Maintenance
    Did You Know?
    The Float is what prevents your dirty tank from overflowing. When your dirty tank is full, the float will shut off your suction motor creating a high pitched sound indicating it is time to empty your dirty water tank.
  4. Remove strainer from dirty tank then throw debris in trash.
    Maintenance
  5. Pour dirty water out. Rinse the inside of the dirty water tank.
    Maintenance
  6. Remove the filter from the top of the dirty water tank by pulling it up.
    Maintenance
  7. Hand wash the vacuum filter and screen with warm water and mild detergent.
    Maintenance
  8. Rinse the float located at the bottom of the top of the dirty water tank.
    Maintenance
    WARNING: 
    To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
  9. If the inside area where the dirty water tank sits is dirty, wipe it clean with a rag or towel.
    Maintenance
  10. Leave parts out to dry before reassembling.
    Maintenance
  11. Place vacuum filter back into the top of the dirty water tank.
    Maintenance
    NOTE: Make sure to clean your dirty tank and let all components dry out after each use to keep your product at its best.
  12. Place strainer back into dirty water tank.
    Maintenance
  13. Once parts are dry, reassemble and replace the top of dirty water tank.
    Maintenance
  14. Angle the dirt tank back into body of machine inserting bottom first. Then tilt the top of the dirt tank toward the machine and push into place until you hear a click.
    Maintenance
Maintenance: Brush Roll and Chamber

WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

  1. Grasp brush roll window at the front and pull upward to remove.
    Maintenance
  2. Pull brush roll out by grabbing the brush roll tab and pulling upward.Maintenance
  3. With warm water, rinse yourbrush roll window and brush roll.
    Maintenance
  4. If your brush roll chamberis dirty, clean with a rag or towel.
    Maintenance
  5. Let your brush roll and brush roll window chamber dry before reassembling.
    Maintenance
    TIP: Running your machine with a wet brush roll will help the brush roll dry faster. The trigger should not be pressed.
    NOTE: The brush roll is not dishwasher or automatic washing machine safe. Please follow cleaning instructions.
  6. Replace brush roll by inserting the brush roll end into the right side of the foot. Then lock the pull tab into place by pressing downward.Maintenance
  7. Replace the brush roll window by first lining up both brush window tabs with the edges of the foot. Then press the window back intoplace until  you hear a click.
    Maintenance
Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail or telephone as described below.

Limited Three-Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new,
refurbished, lightly used, or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the
original purchaser, for three years any defective or malfunctioning part.
See information below on “If your BISSELL product should require service”. This warranty applies to product used for personal, and not commercial or rental, service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered. This warranty will only be valid if the product is used in the same country in which it was sold.
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE THREE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.

Service
If your BISSELL product should require service:

Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website: www.BISSELL.com/service-centers
E-mail: www.BISSELL.com/email-us
Call: BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am – 10pm ET
Saturday 9am – 8pm ET
Sunday 10am – 7pm ET

Bissell Crosswave Pet Pro Vacuum Cleaner [2306, 2305] User Manual – Optimized PDF
Bissell Crosswave Pet Pro Vacuum Cleaner [2306, 2305] User Manual – Original PDF

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1 Comment

  1. I bought a cross wave pet pro from your site a few years ago and have only used it a couple of times due to the fact that when I stand it upright to move something the dirty water leaks out onto the floor.
    I follow all the instructions and it doesn’t give the results you claim. And there is hardly any dirty water in the chamber even though I have used lots of the clean water.
    Not impressed with your product and it was expensive
    Will not be recommending this product to anyone

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