Bissell 3073 Series Crosswave X7 Cordless Pet Pro Vacuum Cleaner User Guide
Bissell 3073 Series Crosswave X7 Cordless Pet Pro Vacuum Cleaner
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Search Icon This guide features everything you need to get ready for first use, including setting up, using and maintaining your machine, but join us online for a comprehensive walkthrough. Our online support includes tips and troubleshooting, videos, product registration, parts, and more. Go to support.BISSELL.com.

IMPORTANT SAFETY INSTRUCTIONS

Book icon READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.

When using an electrical appliance, basic precautions should be observed, including the following:

Warning Icon  Warning Icon  Warning Icon WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
  • Use indoors only.
  • Do not immerse. Use only on surfaces moistened by cleaning process.
  • Use only cleaning products intended for use with this appliance to prevent internal component damage. See the Cleaning Formulas section of this guide.
  • Do not allow to be used as a toy. Close attention is necessary when used by or near children.
  • Do not use for any purpose other than described in this user guide. Use only manufacturer’s recommended attachments.
  • Do not charge with damaged charger or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors or dropped into water, have it repaired by a qualified technician.
  • Do not pull or carry charger by cord, use cord as a handle, close door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord, docking station or Charger away from heated surfaces.
  • Do not unplug charger by pulling on cord. To unplug, grasp the charger plug, not the cord.
  • Do not handle charger, charger plug, or appliance with wet hands.
  • Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Turn OFF all controls before plugging or unplugging charger.
  • Use extra care when cleaning on stairs.
  • Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Do not use without filters in place.
  • Risk of injury from moving parts. Brush may start unexpectedly. Turn OFF before cleaning or servicing.
  • Turn OFF all controls, including the Power Switch and disconnect charger from electrical outlet before making any adjustments, performing maintenance, troubleshooting, changing accessories, or storing appliance.
    Such preventative safety measures reduce the risk of starting the appliance
    accidentally.
  • Recharge appliance only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
  • Use only with charger Mass Power Electronic Ltd., model S030-1B295085HU.
  • Battery pack, charging port on the appliance and charger output are not to be short-circuited.
  • Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
  • Do not use appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  • Do not expose battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C/265°F may cause explosion.
  • Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  • Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
  • Do not modify or attempt to repair the appliance except as indicated in the instructions for use or care.
  • Unplug charger from electrical socket when not in use, before cleaning maintaining or servicing the appliance.
  • Keep the temperature range of between 4-40°C/40-104°F when charging battery, storing unit or during use.
  • Do not charge the machine outdoors.
  • Do not turn your appliance ON until you are familiar with all instructions and operating procedures.
  • This appliance contains batteries that are non-replaceable.
  • Do not incinerate the appliance even if it is severely damaged. The batteries can explode in a fire.
  • The battery must be removed from the appliance before it is scrapped.
  • Keep appliance on a level surface.
  • Do not carry the vacuum cleaner while it in use.
  • Do not use appliance in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
  • Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.)
  • Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
  • Plastic film can be dangerous. To avoid danger of suffocation, keep away from children.
  • This product contains Lithium-Ion rechargeable batteries. DO NOT mix Lithium-Ion batteries with general household waste. According to Federal and State regulations, removal and proper disposal of Lithium-Ion batteries is required. For specific battery disposal instructions please contact Call2Recycle at 877-723-1297 or visit www.call2recycle.org. For full instructions on battery removal for recycling visit support.BISSELL.com.

IMPORTANT INFORMATION

  • Keep appliance on a level surface.
  • If your appliance has a motorized brush roll, do not leave machine running in the same spot without the handle fully upright.
  • Do not store where freezing may occur.

SAVE THESE INSTRUCTIONS

This model is for household use only. Commercial use of this appliance voids the manufacturer’s warranty.

Warning Icon WARNING

Recycle Icon This product contains Lithium-Ion rechargeable batteries. DO NOT mix Lithium-Ion batteries with general household waste. According to Federal and State regulations, removal and proper disposal of Lithium-Ion batteries is required.
For specific battery disposal instructions please contact Call2Recycle at 877-723-1297 or visit www.call2recycle.org.
For full instructions on battery removal for recycling visit support.BISSELL.com.

Cleanning Instruction

We’re so happy you chose CrossWave® X7 Cordless Pet Pro. We put this guide together to help you set up, use and maintain your cordless hard surface cleaner. We’ve also included some tips we think will come in handy when you first start using it, so let’s get started!
For a complete guide to your purchase, go to support.BISSELL.com.

What’s in the Box?

Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “    ” list located on the carton top flap.

  • Handle & Body
    Carton Contents
  • (2) PET MultiSurface Brush Rolls
    Carton Contents
  • (2) PET Clean + Natural Multi-Surface Formulas
    Carton Contents
  • 3-in-1 Docking Station
    Carton Contents
  • Charging Adapter Plug
    Carton Contents

Product View

Product Instructions

For additional support videos and information, visit support.BISSELL.com.

  1. Upper Handle
  2. Mode Button
  3. Power Button
  4. Solution Spray Trigger
  5. Clean Out Cycle Button
  6. Clean Water Tank
  7. Carry Handle
  8. Dirty Water Tank Release Button
  9. Dirty Water Tank
  10. Strainer (inside tank)
  11. Easy-Remove Brush Roll Window Button
  12. Brush Roll Window.
    Digital Display
  13. Battery Indicator
  14. Area Rug Mode
  15. Hard Floor Mode
  16. Error Indicator
  17. TURBO PET™ Mode
  18. Fan Error Indicator
  19. Clean Water Tank Empty
  20. Dirty Water Tank Full

Product View

Assembly

Assembly Icon Go to support.BISSELL.com for assembly videos

  • Firmly insert the handle into body of machine.
    Assembly Instruction

Charging the Battery

Assembly Icon Go to support.BISSELL.com to watch helpful how-to videos.

Make sure machine is fully charged before first use. To check the battery status, remove the machine from the dock and turn it ON by pressing the power button. You’ll know the battery is fully charged when all three white status lights are illuminated.

  1. Plug the charging cord into the bottom of the 3-in-1 Docking Station. Then, plug the adapter into a suitable wall outlet.
    Charging Instructions
  2. Place your machine onto the dock to charge. The Battery Life Indicator will illuminate when charging.
    Charging Instructions
  3. . For maximum run time, charge the machine for 4 hours.
    Charging Instructions

Choosing Your Brush Roll & Formula

Click Icon View our family of formulas for your family of mess-makers at BISSELL.com.

Keep plenty of CrossWave® formulas on hand so you can clean whenever it fits your schedule.
Note: Only use CrossWave formulas in your machine. Other formulas or household cleaners may harm the machine and will void the warranty. Do not use hard floor formula on area rugs or carpet.

  • Multiple Surfaces
    • Multi-Surface Formula
      Great for cleaning all sealed hard floors and refreshing area rugs.
    • Multi-Surface Brush Roll
      Microfibers mop and nylon bristles help remove tough, sticky messes while picking up dry debris.
      Brush Roll & Formula
  • Wood Floors
    • Wood Floor Formula
      Restores your wood floors’ natural shine.
    • Wood Floor Brush Roll
      Soft-touch microfibers wash sealed hardwood floors while picking up dry debris.
      Brush Roll & Formula
  • Area Rugs
    • Area Rug Formula
      Removes stuck-on and embedded dirt from area rugs.
    • Area Rug Brush Roll
      Bristles work on area rugs to pick up dry debris and pet hair.
      Brush Roll & Formula
  • Homes with Pets
    • PET Multi-Surface with Febreze Formula
      Removes pet odors to clean sealed hard floors and refresh area rugs.
    • PET Multi-Surface Brush Roll
      Microfibers mop and nylon bristles help remove tough, sticky messes while picking up dry debris and pet hair.
      Brush Roll & Formula
  • Hard Floors
    • Hard Floor Sanitize
      Cleans and sanitizes, eliminates 99.9% of bacteria.*
    • Multi-Surface Brush Roll
      Microfibers mop and nylon bristles help remove tough, sticky messes while picking up dry debris.
      Brush Roll & Formula
  • Sensitive Floors
    • PET Clean + Natural Multi Surface
      Effective, plant-based cleaning formula to eliminate pet odors
    • Multi-Surface Brush Roll
      Microfibers mop and nylon bristles help remove tough, sticky messes while picking up dry debris.
      Brush Roll & Formula

ATTENTION

This machine is designed to be used on sealed hard floors and area rugs.

Warning IconWARNING

To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning formula intended for use with the hard floor device

Filling the Clean Water Tank

Filling the Clean Water Tank

Assembly Icon Go to support.BISSELL.com to watch additional how-to videos.

  1. The clean water tank is located on the back of the machine. To remove, grasp the left and right side of the tank and pull upward.
    Filling Instructions
  2. Open the flip cap on the top of the clean water tank.
    Filling Instructions
  3. Choose the right BISSELL® formula from the ‘Choosing Your Brush Roll & Formula’ section on page 6.
    Filling Instructions
  4. Fill with hot (140°F/60°C MAX) tap water to the WATER FILL line. Do not use boiling water. Do not heat water in the microwave.
    Filling Instructions
  5. Add cleaning formula to the FORMULA FILL line.
    Filling Instructions
  6. Close the flip cap on the top of the clean water tank. On the back of the machine, slide the tank back back down into the product.
    Filling Instructions

Cleaning Your Floors

Assembly Icon We have cleaning tips for stuck-on messes and more at support.BISSELL.com.

  1. Press the power button ON. Press the mode button to switch between modes.
    Cleaning Instructions
  2. Recline the machine to start the brush roll spinning. Stand the machine upright to stop the brush roll spinning.
    Cleaning Instructions
  3. Before each use, hold the solution spray trigger for 10 seconds to prime the system with cleaning solution.
    LED lights are always illuminated, but turn blue when holding the trigger. Bubbles will appear in the brush roll window when the solution is flowing.
    Cleaning Instructions
  4. To clean, hold the solution spray trigger to apply solution on forward and backward passes.
    Cleaning Instructions
  5. . To dry floors faster, release the trigger and make a second pass without dispensing solution.
    Cleaning Instructions
  6. Turn OFF the machine by pressing the power button ( ).
    Cleaning Instructions
Cleaning Modes
  • Cleaning ModesHard Floor Mode
    • BEST FOR Everyday messes on sealed hard floors such as tracked-in mud, spilled cereal and milk, coffee, and more!
      SOLUTION Drop Icon
      SUCTION Plus icon
  • Cleaning ModesArea Rug Mode
    • BEST FOR Refreshing area rugs and dry messes such as crumbs, dirt, hair, and more.
      SOLUTION Drop IconDrop Icon
      SUCTION Plus iconPlus icon
  • Cleaning Modes TURBO PET™ Mode
    • EXTRA BOOST OF CLEANING
      FOR: Tough pet messes, eliminating pet odors, and removing stuck-on messes such as pet drool and food; jelly, honey, and more.
      SOLUTION Drop IconDrop IconDrop Icon
      SUCTION Plus iconPlus iconPlus icon

ATTENTION

Do not overwet carpet or hardwood floors. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.

After-Cleaning Care

Assembly Icon Go to support.BISSELL.com for a full list of how-to videos.

  1. Place the machine on the 3-in-1 Docking Station. Make sure the solution in the clean
    water tank reaches the Clean Out Cycle line. If it does not, fill tank with water to that line.
    Note: For best results, run the Clean Out Cycle no more than two times after each cleaning session.
    After-Cleaning Instructions
  2. Empty the dirty water tank prior to starting the Clean Out Cycle.
    After-Cleaning Instructions
  3. Push the Clean Out Cycle Button to start the 40-second cycle.
    After-Cleaning Instructions
  4. a. For easy brush roll drying, release the brush roll window by pressing the button on the top of the foot and resting the brush roll window on the 3-in-1 Docking Station.
    After-Cleaning Instructions
    b. Or, remove the brush roll by pressing the button to release the brush roll window. Pull the brush roll tab to remove and put the brush in the drying tray. The brush and window can be hand washed
    After-Cleaning Instructions
    Pull strainer tab up and out of the tank to separate hair and debris from dirty water. Throw debris into the trash.
    After-Cleaning Instructions
  5. Remove the machine from the dock and wipe out the tray. Do NOT rinse under faucet. This keeps water out of the charging plug.
    After-Cleaning Instructions
  6. Empty the dirty water tank. To remove, press the button on the top of the tank, grab the front handle and pull tank out
    After-Cleaning Instructions
  7. Remove the top of the tank by grabbing the sides of the filter and pulling up.
    After-Cleaning Instructions
    Warning Icon WARNING
    To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting on the dock.
  8. Pour dirty water into the sink and rinse the tank.
    After-Cleaning Instructions
  9. Remove filter from the top of the tank by pulling it up.
    After-Cleaning Instructions
  10. Wash filter and screen with warm water and mild detergent. Rinse the bottom of the tank cover. Important: The filter must be cleaned and dried after every use to maximize suction and performance. Replace the filter every 3 months.After-Cleaning Instructions
  11. Leave all parts out to dry before reassembling.
    After-Cleaning Instructions
  12. . Place the end of the brush into the right side of the foot. Press the tab of the brush down so it locks into place.
    After-Cleaning Instructions
  13. Replace the brush roll window by lining up tabs on the edges of the foot. Press the window back so it “clicks” into place.
    After-Cleaning Instructions
  14. Reassemble the dirty water tank.
    After-Cleaning Instructions
  15. Insert the bottom of the tank first. Pivot the top toward the machine until it “clicks” into place.
    After-Cleaning Instructions

NOTICE

To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal components may result.

WARNING

To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting on the dock.

Storing Your Machine

Book icon Go to support.BISSELL.com for more useful tips on storing and maintaining your machine.

Store your machine in a protected, dry area. Since this product uses water, it must not be stored where there is danger of freezing. Freezing will damage internal components and may void the warranty.

Troubleshooting

Time Icon Below are some of the issues you may run into. If you don’t see the issue you’re experiencing below, visit support.BISSELL.com.

Problem

Possible Cause

Remedies

Streaking or loss of suction power

Brush roll window is not latched.

Reinstall brush roll window.

Debris channel in foot is clogged.

Clean the channel with a paper towel.

Filter is clogged by debris and/ or is wet.

Remove debris clogging the filter screen, then clean and dry the filter.

Brush roll is wet and dirty.

Clean and dry the brush roll.

No spray

Clean water tank is empty. Refill tank. Follow steps on page 7.

Clean water tank is not seated properly.

Remove and reseat tank.
Brush roll window is not latched.

Reinstall brush roll window.

Not holding trigger to spray solution.

Hold Spray Solution Trigger continuously while using the machine.

Leaking

Clean water tank or lid is damaged. Remove tank from machine and inspect for damage on tank and/or lid. If damage is found, contact us.

Dirty water tank is damaged.

Remove tank from the machine and inspect for damage. If damage is found, contact us.

Dirty water tank is full.

Empty tank. Follow steps on page 9.

Note: Any other servicing should be performed by an authorized service representative.

Warranty

Click Icon 2-Year limited warranty, may vary by state. Visit support.BISSELL.com or call 1-844-383-2630 for complete warranty information.

Product View

We’re Waggin’ Our Tails!

BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL product, you help save pets, too. We’re proud to design products that help make pet messes, odors and pet homelessness disappear. Visit BISSELLsavespets.com to learn more.

But wait, there’s more!
Join us online for a comprehensive walkthrough of your new product, including troubleshooting, product registration, parts and more.
Go to support.BISSELL.com.

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Documents / Resources

Bissell 3073 Series Crosswave X7 Cordless Pet Pro Vacuum Cleaner [pdf] User Guide
3073 Series, 3011 Series, Crosswave X7 Cordless Pet Pro Vacuum Cleaner

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