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User Guide for hp models including: E62555 LaserJet Managed Printer, E62555, LaserJet Managed Printer, Managed Printer, Printer
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DocumentDocumentHP LaserJet Managed MFP E62555, E62565, E62575, E62655, E62665, E62675 Service Cost Data SUMMARY This guide provides product service information to resellers and managed print service providers. Copyright and License © Copyright 2021 HP Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 6.0, 06/2021 Revision history View a list of document revisions. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Table Revision history Revision number Revision date Revision notes 5 6/2020 Migrated to Tridion and new template including OCPP. Removed AMPV/MIBF section and references. Updated RMPV values. Updated ADF Whole Unit part numbers. 6 6/2021 Updated part number and kit components for the following parts: Maintenance kit (110V and 220V) in Table 4-3 Consumable Life: Fusers . Part number for the Maintenance kit is updated in the following sections: Table 3-3 MTTR: Service Parts, Table 3-4 MTTR: Maintenance Parts , Table 5-1 RSSL Parts: Consumables and Maintenance kits, and Table 5-2 RSSL Parts: Service. Tray 2-x roller kit in Table 4-4 Consumable Life: Rollers. The part number is also updated in Table 3-4 MTTR: Maintenance Parts section. 7 6/2022 English version published from SDL; replaces c05497577. Updated part number for Analog fax kit/Fax PC board replacement assembly to CC522-67929. See Consumables and Maintenance kits, Service Parts, and Service Parts MTTR. 8 10/2022 Added J8J96A/Staple Cartridge Refill. See Consumables and Maintenance kits, Service Parts, and Service Parts MTTR. iii Table of contents 1 Introduction............................................................................................................................................................................................................................................... 1 About Service Cost Data ......................................................................................................................................................................................................... 1 2 Estimates for Print Usage, Volumes, and Operational Cost Per Page ......................................................................................................... 2 Recommended Print Volumes and Maximum Usage Estimates................................................................................................................ 2 Operational Cost per Page.................................................................................................................................................................................................... 2 3 Estimated Mean Time to Repair (MTTR) ............................................................................................................................................................................. 4 Product MTTR .................................................................................................................................................................................................................................. 4 Service Parts MTTR .................................................................................................................................................................................................................... 5 Maintenance Parts MTTR ....................................................................................................................................................................................................... 6 4 Product, Maintenance and Consumable Part Life.......................................................................................................................................................7 Product Life ........................................................................................................................................................................................................................................7 Maintenance and Consumable Life .................................................................................................................................................................................7 5 Part Stocking........................................................................................................................................................................................................................................10 Consumables and Maintenance kits............................................................................................................................................................................10 Service Parts .................................................................................................................................................................................................................................. 11 6 Installation Training ......................................................................................................................................................................................................................... 13 Installation Expectations....................................................................................................................................................................................................... 13 Training ............................................................................................................................................................................................................................................... 13 Appendix A Site Requirements ................................................................................................................................................................................................... 15 Acoustic Specifications......................................................................................................................................................................................................... 15 Dimensions and Weight ......................................................................................................................................................................................................... 16 Environmental Specifications ............................................................................................................................................................................................17 Power Requirements ................................................................................................................................................................................................................18 Serviceability Space Requirements .............................................................................................................................................................................18 Index................................................................................................................................................................................................................................................................. 19 iv 1 Introduction The intent of this document is to provide initial product service information to resellers and managed print service providers. It is not intended for end-user or customer use. About Service Cost Data The data contained within this document reflects estimates made without actual field data and is intended as a guideline. Confidentiality and nondisclosure agreements apply to the use of the information contained herein. Actual product performance is dependent on several factors, including, but not limited to, type of usage or workflows, environmental conditions, media types, and proper preventative maintenance. In circumstances where a contract, CarePack, or other service uplift option exists, refer to the terms and conditions established by the service uplift document to determine how service for customer replaceable parts will be managed. NOTE: All maintenance and service parts are required to be replaced by a qualified service technician authorized by HP Inc. To be qualified, a technician must complete training (Web-based training) for this product, take all specified pre-requisite courses, and pass the qualification exam during the training. For more information on training requirements, see the Installation Training section. Introduction 1 2 Estimates for Print Usage, Volumes, and Operational Cost Per Page Learn about average monthly print volume (AMPV), recommended print volumes, maximum usage estimates, and web-based reference tools for failures. Recommended Print Volumes and Maximum Usage Estimates Learn about the recommended print volumes and maximum usage estimates. Recommended Monthly Print Volume (RMPV): The estimated number of images printed per month by the average target customer for the product. In most cases, using the product within this range will ensure the most efficient total cost per page. Maximum Monthly Usage (Duty Cycle): A term used broadly in the printer industry to communicate the robustness of the device. It is the estimated maximum capability of the device. Table 2-1 RMPV / Max Duty Cycle Estimated Usage (images) Product model Recommended Monthly Print Volume (RMPV) HP LaserJet Managed MFP E62555 5,000 - 40,000 HP LaserJet Managed MFP E62565 HP LaserJet Managed MFP E62575 HP LaserJet Managed MFP E62655 HP LaserJet Managed MFP E62665 HP LaserJet Managed MFP E62675 Maximum Monthly Usage (Duty Cycle) up to 450,000 (total printed) Operational Cost per Page Learn about the estimated operational cost per page. Operational Cost Per Page (OCPP): An estimate, based upon several factors, that can be used to provide a general benchmark of the actual operational cost of using the product based upon selected page volumes, consumable life, engine life, and other user entered data. 2 Chapter 2 Estimates for Print Usage, Volumes, and Operational Cost Per Page Because OCPP is based upon individual usage and service delivery models, OCPP might vary between user environments. Authorized providers and support staff can use the following link to access the OCPP tool located on Sales Central: https://z.hpsalescentral.com After opening HP Sales Central, access the tool by opening the following menus: Transact (at the top of the page), Product Configurator, Configure, and then selecting Estimated OCPP. Operational Cost per Page 3 3 Estimated Mean Time to Repair (MTTR) Learn about the estimated mean time to repair (MTTR) per service part and the associated part numbers. MTTR is the average time required to remove and replace an individual part in the product. NOTE: MTTR does not reflect the time taken to validate the part and check whether the system is working properly or not. MTTR Service Parts is the average time required to replace an individual service part. These times are for experienced and trained technicians. MTTR Maintenance and Consumables is the average time required to replace a Maintenance part in the product. NOTE: All MTTR numbers are subject to change until serviceability design is complete or with future changes and improvements. These numbers represent the average time to replace one part. Some kits contain multiple parts. Complete installation times might vary. Product MTTR Learn about the estimated mean time to repair (MTTR) for the product. Table 3-1 MTTR per product MTTR event1 Time (minutes)2 Service 16 Maintenance 5 1 MTTR does not reflect the time required for diagnostics to identify the correct part. 2 Replacement time varies by part. The following table provides the total time to repair (TTR) service parts: 4 Chapter 3 Estimated Mean Time to Repair (MTTR) Table 3-2 TTR per service part Description Replacement time (minutes)1 Diagnostic time (minutes) Service parts 30 10 1 Replacement time varies by part. Validation time (minutes) 5 Service Parts MTTR Learn about the estimated mean time to repair (MTTR) per service part. NOTE: All MTTR numbers are subject to change until serviceability design is complete or with future changes and improvements. Table 3-3 MTTR: Service Parts Part number2 Description 5851-7203 ADF whole unit kit - Enterprise 5851-7204 ADF whole unit kit - Workflow J8J87-67903 Maintenance kit 110v (E62555, E62565, E62575) J8J88-67903 Maintenance kit 220v (E62555, E62565, E62575) J8J87-67903 Maintenance kit 110v (E62655, E62665, E62675) J8J88-67903 Maintenance kit 220v (E62655, E62665, E62675) B5L47-67018 Control panel assembly (8 inch display) 5851-6712 500GB secure high-performance hard disk drive CC522-67929 Fax PC board replacement assembly B5L47-67019 Keyboard assembly (US) B5L47-67020 Keyboard assembly (UK) CF237-67901 HP 37A Black LaserJet toner cartridge CF237-67902 HP 37X Black LaserJet toner cartridge CF472-67901 HP 37Y Black LaserJet toner cartridge W9004-67901 HP Black Managed LJ Toner Cartridge J8J64-67901 Image scanner whole unit kit RM2-0858-000CN Cassette Assembly J8J61-60001 Kit - Formatter (E62555, E62565, E62575) 3GY14-67901 Kit - Formatter (E62555, E62565, E62575) 3GY14-67902 Kit - Formatter: India/China (E62655, E62665, E62675) RM2-9493-000CN DC Controller PCA (M631, M632, M633, E62555, E62565, E62575) RM3-7621-000CN DC controller PCA (E62655, E62665, E62675) 5851-7347 SCB Flow 5851-7764 SCB Enterprise MTTR (minutes) 10 10 15 15 15 15 10 5 8 5 5 5 5 5 5 12 5 8 8 8 10 10 10 10 Service Parts MTTR 5 Table 3-3 MTTR: Service Parts (continued) Part number2 Description J8J96A Staple Cartridge Refill 2 All part numbers are subject to change. Maintenance Parts MTTR Learn about the estimated mean time to repair (MTTR) per maintenance part. Table 3-4 MTTR: Maintenance Parts Part number2 Description J8J87-67903 Maintenance kit 110v J8J88-67903 Maintenance kit 220v 5851-7202 ADF Roller kit J8J70-67903 Tray 1 roller kit J8J70-67906 Tray 2-x roller kit RM2-6800-000CN Transfer roller 2 All part numbers are subject to change. MTTR (minutes) 5 MTTR (minutes) 5 5 5 10 10 5 6 Chapter 3 Estimated Mean Time to Repair (MTTR) 4 Product, Maintenance and Consumable Part Life Learn about the number of images that a printer is designed to print in its lifetime, and the rated life for each consumable. Product Life Learn about the product life or the number of images the product was designed to process. The product life is the number of images the product was designed to perform at a given failure rate. The product will continue to work past this number of images; however, the MIBF will decrease as the product is used. Actual engine life is dependent on several factors such as usage, environmental conditions, and proper preventative maintenance. Table 4-1 Life of the component Component Life (A4/letter images) Print engine ADF Scanner 1,350,000 750,000 1,250,000 Maintenance and Consumable Life Learn about the estimated life of maintenance and consumable parts. A customer or end user can install consumable items for a product. In circumstances where a contract, CarePack, or other service uplift option exists, refer to the terms and conditions established by the service uplift document to determine how customer replaceable parts will be managed. The rated life for each of these components is estimated. The rated life for each of the consumable components is listed in the following tables: Product, Maintenance and Consumable Part Life 7 Table 4-2 Consumable Life: Cartridges and Miscellaneous parts Product number1 Part number2 Description Kit Components Life (A4/letter images)3 CF237A CF237-67901 HP 37A Black LaserJet toner Black toner cartridge 11,000 cartridge only CF237X CF237-67902 HP 37X Black LaserJet toner Black toner cartridge 25,000 cartridge - High yield CF237Y CF472-67901 HP 37Y Black LaserJet toner Black toner cartridge 41,000 cartridge - Extra high yield W9004MC W9004-67901 HP Black Managed LJ Toner Black toner cartridge 50,000 Cartridge - Extra high yield 1 All product numbers are subject to change. 2 All part numbers are subject to change. 3 Print cartridge life is approximate, based on average A4 /Letter-size page count with ISO coverage. Declared cartridge yield value in accordance with ISO/IEC 19798. Actual yields vary considerably based on images printed and other factors. For more information, go to www.hp.com/go/learnaboutsupplies. Table 4-3 Consumable Life: Fusers Product number1 Part number2 J8J87A J8J87-67903 J8J88A J8J88-67903 J8J87A J8J87-67903 Description Maintenance kit 110v (E62555, E62565, E62575) Maintenance kit 220v (E62555, E62565, E62575) Maintenance kit 110v (E62655, E62665, E62675) Kit Components Life (A4/letter images)3 Fuser -110V 225,000 Transfer roller 4 Pick-up/feed rollers and 4 Separation rollers Fuser - 220V 225,000 Transfer roller 4 Pick-up/feed rollers and 4 Separation rollers Fuser -110V 247,000 Transfer roller 4 Pick-up/feed rollers and 4 Separation rollers 8 Chapter 4 Product, Maintenance and Consumable Part Life Table 4-3 Consumable Life: Fusers (continued) Product number1 Part number2 Description Kit Components Life (A4/letter images)3 J8J88A J8J88-67903 Maintenance kit 220v (E62655, E62665, E62675) Fuser - 220V Transfer roller 247,000 4 Pick-up/feed rollers and 4 Separation rollers 1 All product numbers are subject to change. 2 All part numbers are subject to change. 3 Some users might experience lower fuser life based on their usage (printing on small media, heavy media, etc.). The printer's control panel will notify the user when they need to replace the fuser. Table 4-4 Consumable Life: Rollers Product number1 Part number2 Description Kit Components Life (A4/letter images)3 n/a J8J70-67903 Tray 1 kit Pick-up and separation roller 150,000 n/a J8J70-67906 Tray 2x roller kit 4 Pick-up/feed rollers 150,000 and 4 Separation rollers J8J95A 5851-7202 ADF roller kit ADF pick-up and separation roller 150,000 1 All product numbers are subject to change. 2 All part numbers are subject to change. 3 Roller replacement intervals are based on the total number of pages printed from a tray, not the total page count. The number of pages printed from each tray is located on the printer's Usage Page. Roller life might vary based on the media types used. Maintenance and Consumable Life 9 5 Part Stocking Learn about part stocking for Field Replaceable Unit (FRU) and lower-level service parts within a FRU. The parts stock strategy applies to Field Replaceable Units (FRU) and lower level service parts within a FRU (where service is possible to perform). NOTE: Parts replacement instructions and videos for FRU's and some lower level parts are available in the product Service Manual and WISE portal for authorized service technicians. Recommended service stock level (RSSL Stock): This term refers to the suggested parts that a service technician should have available or in stock when servicing a product. Consumables and Maintenance kits Learn about the suggested parts inventory for Consumable and Maintenance kits. For component replacement intervals, see the Product and Consumable Life section. Table 5-1 RSSL Parts: Consumables and Maintenance kits Part number1 Description 5851-7203 5851-7204 J8J87-67903 J8J88-67903 J8J87-67903 J8J88-67903 B5L47-67018 5851-6712 CC522-67929 B5L47-67019 B5L47-67020 CF237-67901 CF237-67902 CF472-67901 ADF whole unit kit - Enterprise ADF whole unit kit - Workflow Maintenance kit 110v (E62555, E62565, E62575) Maintenance kit 220v (E62555, E62565, E62575) Maintenance kit 110v (E62655, E62665, E62675) Maintenance kit 220v (E62655, E62665, E62675) Control panel assembly (8 inch display) 500GB secure high-performance hard disk drive Fax PC board replacement assembly 600 Keyboard assembly (US) Keyboard assembly (UK) HP 37A Black LaserJet toner cartridge HP 37X Black LaserJet toner cartridge HP 37Y Black LaserJet toner cartridge Quantity 1 1 1 1 1 1 1 1 1 1 1 1 1 1 10 Chapter 5 Part Stocking Table 5-1 RSSL Parts: Consumables and Maintenance kits (continued) Part number1 Description W9004-67901 HP Black Managed LJ Toner Cartridge J8J64-67901 Image scanner whole unit kit RM2-0858-000CN Cassette Assembly RM2-6684-000CN Feed roller assembly RM2-1235-000CN Paper pick-up assembly RM2-8422-000CN 220V Power supply PCB assembly RM2-8421-000CN 110V Power supply PCB assembly J7Z98-67902 Trays 2-x roller kit J8J61-60001 PCA-Formatter (E62555, E62565, E62575) 3GY14-67901 PCA-Formatter (E62655, E62665, E62675) 3GY14-67902 PCA-Formatter: India/China (E62655, E62665, E62675) RM2-9493-000CN DC Controller PCA (M631, M632, M633, E62555, E62565, E62575) RM3-7621-000CN DC Controller PCA (E62655, E62665, E62675) 5851-7347 SCB Flow 5851-7764 SCB Enterprise J8J96A 1 All part numbers are subject to change. Staple Cartridge Refill Quantity 1 1 1 1 1 1 1 1 8 8 8 4 4 1 1 1 Service Parts Learn about the suggested parts inventory for service. The Service Parts list includes the parts needed to resolve approximately 75% of service calls. Table 5-2 RSSL Parts: Service Part number1 Description Quantity 5851-7203 ADF whole unit kit - Enterprise 1 5851-7204 J8J87-67903 J8J88-67903 J8J87-67903 J8J88-67903 B5L47-67018 5851-6712 CC522-67929 B5L47-67019 ADF whole unit kit - Workflow 1 Maintenance kit 110v (E62555, E62565, E62575) 1 Maintenance kit 220v (E62555, E62565, E62575) 1 Maintenance kit 110v (E62655, E62665, E62675) 1 Maintenance kit 220v (E62655, E62665, E62675) 1 Control panel assembly (8 inch display) 1 500GB secure high-performance hard disk drive 1 Fax PC board replacement assembly 1 Keyboard assembly (US) 1 Service Parts 11 Table 5-2 RSSL Parts: Service (continued) Part number1 Description B5L47-67020 Keyboard assembly (UK) CF237-67901 HP 37A Black LaserJet toner cartridge CF237-67902 HP 37X Black LaserJet toner cartridge CF472-67901 HP 37Y Black LaserJet toner cartridge W9004-67901 HP Black Managed LJ Toner Cartridge J8J64-67901 Image scanner whole unit kit RM2-0858-000CN Cassette Assembly RM2-6684-000CN Feed roller assembly RM2-1235-000CN Paper pick-up assembly RM2-8422-000CN 220V Power supply PCB assembly RM2-8421-000CN 110V Power supply PCB assembly J7Z98-67902 Trays 2-x roller kit J8J61-60001 PCA - Formatter (E62555, E62565, E62575) 3GY14-67901 PCA - Formatter (E62655, E62665, E62675) 3GY14-67902 PCA - Formatter: India/China (E62655, E62665, E62675) RM2-9493-000CN DC Controller PCA (M631, M632, M633, E62555, E62565, E62575) RM3-7621-000CN DC Controller PCA (E62655, E62665, E62675) 5851-7347 SCB Flow 5851-7764 SCB Enterprise J8J96A Staple Cartridge Refill 1 All part numbers are subject to change. Quantity 1 1 1 1 1 1 1 1 1 1 1 1 8 8 8 4 4 1 1 1 12 Chapter 5 Part Stocking 6 Installation Training Learn about the information and training needed to safely and successfully install the printer. Installation Expectations Learn about the expected installation time, required tools, and other information needed for installation. Installation requirements might vary by region or country. Ensure installation and assembly documentation is followed to include personnel safety requirements. Use caution to ensure adequate personnel are available to perform safe engine or accessory lift requirements. Lifting some accessories will require a minimum of zero personnel. Additional installation resources are available using the following locations: For HP Personnel: Go to WISE. For Channel Partners: Go to HP Partner First Portal. Available support resources might include: On-site installation guide, Hardware install guide, Getting started guide, Accessory install guide, videos, etc. Tools Required: None Hardware installation time: Approximately .75 to 1.25 hours, depending on the Input and Output configurations. In circumstances where a contract, CarePack, or other service uplift option exists, refer to the terms and conditions established by the service uplift document to determine how installation will be managed. Training Learn about the training required for technicians to obtain authorization or qualification in order to service any product. To be qualified, a technician must complete Web-Based Training for this product, take all prerequisite courses for the product, and pass the qualification exam during the training. NOTE: HP FutureSmart firmware training is required before attending the WBT training. Training processes and availability vary by region/country. Refer to the regional documentation for details. The following table provides details of the training topics. Installation Training 13 Table 6-1 WBT links for Service and Support training Web based training (WBT) topics Hours HP FutureSmart 4 Firmware Training WBT 1 hour Course ID: 01070527 Service and Support Training Course ID: 02001468 3 hours Technical Studio Recording - May 2018 Course ID: 02018311 1 hour Link Internal: https://hpi.sabacloud.com/ Saba/Web_spf/HPI/common/ledetail/ 01070527 External: https://hpi-external.sabacloud.com/ Saba/Web_spf/HPI/common/ ledetail/ 01070527 Internal: https://hpi.sabacloud.com/ Saba/Web_spf/HPI/common/ledetail/ 02001468 External: https://hpi-external.sabacloud.com/ Saba/Web_spf/HPI/common/ledetail/ 02001468 Internal: https://hpi-external.sabacloud.com/ Saba/Web_spf/HPI/common/ledetail/ 02018311 External: https://hpi-external.sabacloud.com/ Saba/Web_spf/HPI/common/ledetail/ 02018311 14 Chapter 6 Installation Training A Site Requirements Learn about environmental guidelines and recommended conditions, printer sound levels, product dimensions and weight, power requirements, and space requirements for proper service access and ventilation. For current information, use the product name and search using one of the following sites: For HP Personnel: Go to WISE. For Channel Partners: Go to HP Partner First Portal. Acoustic Specifications Learn about sound power and sound pressure levels for the printer to help determine placement before installation. The following values in the table below are based on preliminary data. To ensure the printer is positioned in an area where the printer sound levels will not disturb workers, consider the following acoustic specifications before installing the printer: Table A-1 Sound power level (HP LaserJet Managed MFP E62555, E62565, E62655, E62665) Printer state Sound power level declared per ISO 9296 Printing1 < 7.0 dB(A) ADF Copying < 7.4 dB(A) Scanning < 7.2 dB(A) Ready / Idle inaudible 1 Configuration tested for base model, simplex printing with A4 paper size. Table A-2 Sound power level (HP LaserJet Managed MFP E62575, E62675) Printer state Sound power level declared per ISO 9296 Printing1 < 7.1 dB(A) ADF Copying < 7.5 dB(A) Scanning < 7.2 dB(A) Site Requirements 15 Table A-2 Sound power level (HP LaserJet Managed MFP E62575, E62675) (continued) Printer state Sound power level declared per ISO 9296 Ready / Idle inaudible 1 Configuration tested for base model, simplex printing with A4 paper size. Table A-3 Sound pressure level (HP LaserJet Managed MFP E62555, E62655) Printer state Sound pressure level declared per ISO 9296 Printing 55 dB(A) ADF Copying 59 dB(A) Scanning 58 dB(A) Ready / Idle inaudible Table A-4 Sound pressure level (HP LaserJet Managed MFP E62565, E62665) Printer state Sound pressure level declared per ISO 9296 Printing 56 dB(A) ADF Copying 60 dB(A) Scanning 58 dB(A) Ready / Idle inaudible Table A-5 Sound pressure level (HP LaserJet Managed MFP E62575, E62675) Printer state Sound pressure level declared per ISO 9296 Printing 57 dB(A) ADF Copying 60 dB(A) Scanning 58 dB(A) Ready / Idle inaudible Dimensions and Weight Learn about the dimensions and weight of the printer and the printer in the box. The following table provides dimension and weight values for the printer as sold. Table A-6 Dimensions and weight: Printer Product name Depth Height Width HP LaserJet Managed 1040 mm (40.9 in) MFP E62555 453 mm (17.8 in) 431 mm (17 in) HP LaserJet Managed MFP E62655 Weight 21.6 kg (47.7 lb) 16 Appendix A Site Requirements Table A-6 Dimensions and weight: Printer (continued) Product name Depth Height HP LaserJet Managed 1100 mm (43.3 in) MFP E62565 581 mm (22.9 in) HP LaserJet Managed MFP E62665 HP LaserJet Managed 657 mm (25.87 in) MFP E62575 1270 mm (50.00 in) HP LaserJet Managed MFP E62675 Width 431 mm (17 in) 657 mm (25.87 in) Weight 26.3 kg (58 lb) 76.3 kg (168.1 lb) The following table provides dimension and weight values for optional devices such as a stapler-stacker, booklet maker, dual cassette, or multi-bin mailbox, etc. Table A-7 Dimensions and weight: Optional devices Product name Depth Height Width Weight 550sheet Dual Cassette feeder tray Printer stand 466 mm (18.3 in) 657 mm (25.87 in) 148 mm (5.8 in) 450 mm (17.72 in) 426 mm (16.7 in) 657 mm (25.87 in) 5.7 kg (12.6 lb) 14.2 kg ((31.4 lb) 2100sheet Paper feeder 466 mm (18.3 in) 341 mm (13.4 in) 426 mm (16.7 in) 14.2 kg (31.4 lb) Envelope feeder Stapler/Stacker/ Mailbox 466 mm (18.3 in) 504 mm (19.8 in) 148 mm (5.8 in) 429 mm (16.9 in) 426 mm (16.7 in) 475 mm (16.7 in) 5.8 kg (12.8 lb) 11.5 kg (25.4 lb) Environmental Specifications Learn about the environmental guidelines to consider before installing the printer, and the recommended temperature and relative humidity conditions for the product. Consider the following environmental guidelines before installing the printer: Install the product in a well-ventilated, dust-free area. Install the product on a level, flat surface that can support its size and weight. NOTE: Do not install on carpet or other soft surfaces. Make sure that all four device feet are level. Ensure Input stabilizers are in the down position. Install the product where temperature and humidity are stable, with no abrupt changes (away from water sources, humidifiers, air conditioners, refrigerators, or other major appliances.) Install the product away from direct sunlight, areas that experience vibration, open flames, ammonia fumes, ultrasonic heaters, and devices that emit a magnetic field. If the printer is placed near a window, make sure that the window has a curtain or blind to block direct sunlight. Ensure the window is closed, so the temperature and humidity levels inside the room do not get affected by the outdoor environment. Environmental Specifications 17 Table A-8 Recommended temperature for printer and consumables Operating temperature range Recommended operating temperature range 10°C - 32.5°C (50°F - 90.5°F) 15°C - 27°C (59°F - 80.6°F) Storage temperature range -20°C - 40°C (-04°F - 104°F) Table A-9 Recommended relative humidity (RH) Operating humidity range Recommended operating humidity range 10% to 80% 30% to 70% Storage humidity range 10% to 90% Power Requirements Learn about the recommended power requirements and rated current for this product in the country/ region where the product is sold. Power requirements are based on the country/region where the printer is sold. The values in the following tables are subject to change. CAUTION: Do not convert operating voltages. This can damage the printer and void the product warranty. Table A-10 Recommended volts and amps Specification 110volt models Power requirements (Volts) Minimum: 90 V Maximum: 140 V Rated current (Amps) 12 220volt models Minimum: 47 Hz Maximum: 63 Hz 6 Serviceability Space Requirements Learn about the space requirements needed to service the printer and to ensure proper ventilation. The product requires sufficient space around it for proper service access and ventilation. To ensure that there is enough space around the device, use the following values as a guide. Table A-11 Space Requirements for serviceability Requirement Measurement Depth Height Width 483 mm (19 in) 381 mm (15 in) 330 mm (13 in) 18 Appendix A Site Requirements Index A acoustic specifications 15 ADF life 7 AMPV 2 average monthly print volume 2 average monthly scanner usage 2 C consumable life 7 consumable part life 7 D dimensions box 16 printer 16 E environmental guidelines 17 specifications 17 H hardware installation time 13 humidity 17 I increased failure rate 7 installation requirements 13 training 13 M maintenance life 7 maintenance part life 7 maintenance part numbers 6 maximum duty cycle 2 maximum monthly usage 2 maximum usage estimates 2 mean time to repair (MTTR) 4 MTTR maintenance and consumables 4 service parts 4 MTTR, maintenance parts 6 MTTR, product 4 MTTR, service 5 O operational cost per page 2 Operational cost per page, OCPP 2 P part stocking, FRU 10 print engine life 7 print usage 2 print volume 2 R Recommended Monthly Print Volume 2 recommended print volumes 2 recommended service stock level 10 requirements power 18 voltage 18 revision history iii RMPV 2 RSSL 10 consumables 10 maintenance kits 10 RSSL, service parts 11 S safety ventilation requirements 18 scanner life 7 service space requirements 18 service access space required 18 service cost data introduction 1 service part numbers 5 serviceability depth 18 height 18 width 18 site requirements 15 sound power level 15 pressure level 15 stocking consumables 10 maintenance kits 10 stocking service parts 11 T temperature 17 tools required for install 13 total time to repair (TTR) 4 training 13 TTR, per service part 4 V volume estimates 2 W web-based reference tools for failures 2 weight box 16 printer 16 Index 19