Topstep Manuals & User Guides

Topstep is a consumer electronics brand focused on wearable technology, particularly smartwatches and fitness trackers. Designed to integrate seamlessly with both iOS and Android smartphones, Topstep devices utilize the FitCloudPro companion app for managing health metrics, sleep data, and daily exercise. Their smartwatches feature bluetooth calling, customizable watch faces, weather forecasting, and essential activity tracking to help users stay connected and monitor their well-being.

• How do I charge and activate my Topstep smartwatch?

  Connect the watch charging cable to a 5V-1A adapter and plug it in, ensuring proper alignment with the metal contact pins on the back cover. The built-in magnets will automatically attach. If the battery is fully depleted, charge the watch for at least 15 minutes to properly activate it.

• What app do I need to connect my Topstep watch to my phone?

  You need to download the 'FitCloudPro' app from the App Store or Google Play. You can also scan the QR code provided in your user manual to find the app directly.

• How do I change the watch face on my Topstep watch?

  Press and hold the watch face for 2 seconds, then quickly swipe to switch between available watch faces. You can also download new ones through the FitCloudPro app's watch face UI market.

• Can I wear my Topstep smartwatch in the shower or sauna?

  No. While the smartwatch has passed multiple waterproof tests for regular use like swimming, you should avoid wearing it in a sauna room or for a hot shower, as steam and prolonged heat can affect its internal seals.

• Why isn't my watch receiving phone notifications?

  Ensure your phone's Bluetooth is on, the FitCloudPro app is running, and the watch is correctly paired. Also, verify that your phone is not in 'Do Not Disturb' mode and that you have granted 'Allow Notifications' permissions in your phone's settings.