Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your CHIBHOA CHTBG12 4G LTE Solar Security Camera. Please read this manual carefully before using the product to ensure proper functionality and safety.
The CHIBHOA CHTBG12 is a 4G LTE cellular security camera designed for outdoor use in locations without Wi-Fi access. It features 2K color night vision, PIR motion detection, two-way audio, and a siren alarm, powered by a solar panel and rechargeable battery.
Package Contents
Verify that all items are present in your package:
- CHIBHOA CHTBG12 4G LTE Solar Security Camera
- Solar Panel
- SIM Card (pre-installed)
- 32GB SD Card (pre-installed)
- Mounting Bracket
- Mounting Screws and Wall Plugs
- USB Charging Cable
- "No Trespassing" Sign
- User Manual
Image: Overview of the CHIBHOA CHTBG12 camera and its included accessories, such as the solar panel, cables, mounting hardware, and documentation.
Setup Guide
1. Initial Battery Charging
Before first use, fully charge the camera's internal battery. Connect the camera to a standard 5V DC charger using the provided USB cable. The LED indicator will stay on during charging and turn off automatically when fully charged. Charging typically takes 5-8 hours.
Video: This video demonstrates the initial charging process for the camera's battery before its first use.
2. SIM Card Insertion
The camera comes with a pre-installed SIM card. If you need to replace it, ensure the camera is powered off. Open the SIM card slot cover, insert the new 3-in-1 SIM card (compatible with AT&T, Verizon, and T-Mobile) into the designated slot, and close the cover securely. The camera also includes a pre-installed 32GB SD card for local storage.
Image: Information regarding cellular data plans, SIM card compatibility (AT&T, T-Mobile, Verizon), and the pre-installed 32GB Micro SD card. A data plan subscription is required after the initial 7-day trial.
3. App Installation and Device Binding
Download the "EseeCloud" app from the Apple App Store or Google Play Store by scanning the QR code provided in the quick start guide or searching directly. Follow the in-app instructions to create an account and add your device. Power on the camera after installing the app. Tap "Add device" or the "+" icon in the app, then scan the QR code located on the camera body to pair it. Follow the pairing wizard to complete the connection.
Video: This video illustrates the process of downloading the EseeCloud app, inserting the SIM card, powering on the camera, and binding the device to the app using a QR code scan.
4. Placement and Installation
This camera is designed for outdoor use and operates via 4G LTE cellular networks, eliminating the need for Wi-Fi. It is suitable for remote locations such as farms, construction sites, cabins, and other areas without internet access. Ensure the camera is placed in an area with stable 4G signal coverage. Mount the camera using the provided bracket, screws, and wall plugs. The solar panel should be positioned to receive maximum direct sunlight for optimal charging.
Image: The CHIBHOA 4G LTE cellular security camera installed outdoors with its solar panel, highlighting its independence from Wi-Fi.
Operating Instructions
1. Live View and Two-Way Audio
Once connected, access the live video feed through the EseeCloud app. The camera provides clear 2K video resolution. Use the two-way audio feature to communicate with visitors or deter intruders directly from your smartphone.
Image: Multiple smartphone screens displaying live video feeds from the camera, illustrating simultaneous live streaming and multi-user viewing capabilities.
Image: An icon symbolizing the two-way audio function, allowing users to speak and listen through the camera.
2. PIR Motion Detection and Alerts
The camera features PIR (Passive Infrared) motion detection, which focuses on human movement to reduce false alerts from environmental factors like wind or small animals. You can customize motion detection zones and sensitivity settings within the app. Upon detection, the camera can send real-time notifications to your phone and activate a built-in siren and spotlight to deter intruders.
Image: A visual representation of smart AI detection zones, demonstrating how users can define specific areas for motion monitoring.
Image: An icon depicting real-time notifications being sent to a smartphone, indicating immediate alerts upon detection.
3. Night Vision Modes
The camera offers dual night vision modes: infrared for long-range black and white viewing, and color night vision for enhanced clarity in low-light conditions. You can switch between these modes via the app.
Image: An icon illustrating the camera's ability to provide both infrared and color night vision.
4. Pan and Tilt Control
Control the camera's viewing angle remotely using the pan and tilt functions within the EseeCloud app. This allows for a wider surveillance area without physically repositioning the camera.
Image: A panoramic view demonstrating the camera's pan and tilt capabilities to cover a wide area.
Maintenance
1. Weather Resistance
The camera features an IP65-rated housing, making it resistant to rain, snow, and temperatures ranging from -4°F to 122°F. While designed for outdoor durability, avoid submerging the device in water.
Image: An icon indicating the camera's waterproof and all-weather stability, suitable for various outdoor conditions.
2. Solar Panel Care
To ensure continuous power, periodically clean the solar panel surface to remove dust, dirt, or debris that may obstruct sunlight absorption. Use a soft, damp cloth for cleaning.
3. Battery Management
The camera is powered by an 8,000mAh rechargeable battery, continuously charged by the high-efficiency solar panel. Monitor the battery level through the EseeCloud app. In prolonged periods of low sunlight, manual charging via the USB port may be necessary.
Troubleshooting
1. No Connectivity / Poor Signal
- Check SIM Card: Ensure the SIM card is correctly inserted and activated with a valid data plan.
- Signal Strength: Verify that the camera is placed in an area with adequate 4G LTE cellular signal coverage. Signal strength can be checked within the EseeCloud app.
- Data Plan: Confirm your cellular data plan is active and has sufficient data remaining. Continuous streaming consumes data quickly.
2. Excessive False Alerts
- Adjust PIR Sensitivity: Reduce the PIR motion detection sensitivity in the app settings.
- Customize Motion Zones: Define specific motion detection zones to exclude areas prone to false triggers (e.g., moving branches, busy roads).
- Camera Placement: Ensure the camera is not directly facing objects that frequently move or reflect light.
3. Battery Not Charging
- Solar Panel Exposure: Ensure the solar panel receives direct sunlight for several hours daily. Clear any obstructions.
- Panel Cleanliness: Clean the solar panel surface to remove dirt or debris.
- Cable Connection: Check that the solar panel cable is securely connected to the camera.
- Manual Charge: If solar charging is insufficient, charge the camera directly using the USB cable and a 5V DC adapter.
Specifications
| Feature | Detail |
|---|---|
| Indoor/Outdoor Usage | Outdoor |
| Compatible Devices | Smartphone |
| Power Source | Battery & Solar Power |
| Connectivity Protocol | Cellular |
| Controller Type | EseeCloud |
| Mounting Type | Ceiling Mount, Wall Mount, Pole Mount |
| Video Capture Resolution | 1440p (2K) |
| Color | White |
| Number of Items | 1 |
| Included Components | Solar panel, SIM card, SD card, No Trespassing sign |
| Wireless Communication Technology | 4G |
| Form Factor | Bullet |
| Viewing Angle | 360 Degrees (Pan/Tilt) |
| Installation Type | Screw In |
| Night Vision Range | 33 Feet |
| Frame Rate | 15 frames per second |
| Material | Plastic |
| Voltage | 4.8 Volts |
| Wattage | 38 Watt-hours |
| Item dimensions L x W x H | 5.1 x 4.7 x 5.7 inches |
| Water Resistance Level | Water Resistant (IP65) |
| Flash Memory Installed Size | 32 GB |
| Batteries Required? | Yes (2 Nonstandard Battery batteries included) |
| Flash Memory Type | Micro SD |
| Item Weight | 1.5 Pounds |
| Video encoding | H.264 |
| Battery Power | 8000 Milliamp Hours |
| Focus Type | Fixed Focus |
| Low light technology | Yes |
| Zoom Type | Digital Zoom |
| Zoom Ratio | 10x |
| Alert Type | Audio and Motion |
| Light Source Type | Infrared LED & LED |
| Video Capture Format | MPEG-4 |
| Specific Uses For Product | Surveillance |
| Unit Count | 1.0 Count |
| Photo Sensor Technology | CMOS |
| Effective Still Resolution | 3.99 MP |
| International Protection Rating | IP65 |
| Maximum Webcam Image Resolution | 400 MP |
| Control Method | App |
| Number of IR LEDs | 4 |
| Flash Memory Supported Size Maximum | 128 GB |
| Product Grade | Commercial |
| Audio Visual Recording Capabilities | Audio, Still Images, Video |
| Product Dimensions | 5.1 x 4.7 x 5.7 inches |
| Item model number | CHTBG12 |
| Recommended Uses For Product | Outdoor Security |
| Model Name | 4G LTE Solar Security Camera Wireless Outdoor |
| Special Feature | 4G LTE Cellular Connectivity (No WiFi Needed) |
Warranty and Support
For any questions, concerns, or support needs regarding your CHIBHOA CHTBG12 4G LTE Solar Security Camera, please do not hesitate to reach out to our customer support team. We are committed to providing assistance and will respond within 24 hours.
Contact Support: support@chibhoa.com
Please refer to your purchase documentation for specific warranty details.