Introduction
This manual provides essential instructions for the KEYSALACARTE BN1396 replacement keys. These keys are precision-cut to code on a 1069LC key blank, specifically designed for use with certain National and Bommer mailbox locks. They are commonly utilized in multi-tenant mailbox systems found in apartment buildings, condominiums, commercial centers, and HOA communities.
Setup and Verification
Before attempting to use the replacement keys, it is crucial to verify their compatibility with your specific lock. Incorrect key usage can damage the key or the lock mechanism.
- Verify Lock Code: Ensure your mailbox lock is stamped with the code 'BN1396' or that your original key clearly bears this code. This code is typically located on the mailbox door, the lock face, or the original key itself.
- Verify Keyway Profile: Confirm that your lock utilizes the 1069LC keyway profile. Locks that have been rekeyed or possess a different keyway profile will not operate with these keys.
- Key Blank Cross-Reference (for identification only): The 1069LC key blank is also known by several cross-reference numbers, which can help in identifying the keyway shape. These include Ilco 1069LC, Ilco EZ NA24, Curtis NA-24 / NA24, ESP NA24, Jet NA24, JMA NTR-1D, Original D4293, and Silca NCR10. These references are for keyway identification and do not indicate the specific key code.

Operating Instructions
Once compatibility has been confirmed, follow these steps for proper key operation:
- Insert Key: Gently insert the BN1396 key into the mailbox lock's keyway. Ensure the key is fully seated.
- Turn Key: Carefully turn the key to unlock the mailbox. If the key does not turn smoothly, do not force it. Refer to the Troubleshooting section.
- Remove Key: After unlocking or locking, remove the key from the lock.
Maintenance
Proper care will extend the life of your replacement keys and ensure reliable operation.
- Keep Clean: Regularly inspect keys for dirt, dust, or debris and clean them as needed.
- Storage: Store keys in a dry environment to prevent corrosion and damage.
- Avoid Force: Do not bend or apply excessive force to the keys, as this can alter their shape and compromise their functionality.
Troubleshooting
If you encounter issues with your BN1396 replacement keys, consider the following:
- Key Does Not Insert Smoothly:
- Check the lock's keyway for any obstructions.
- Ensure the key is oriented correctly before insertion.
- Key Does Not Turn:
- Re-verify that the lock code is indeed BN1396 and that the keyway profile matches 1069LC. If the lock has been rekeyed or has a different profile, these keys will not function.
- Do not force the key. Forcing can cause damage to both the key and the lock mechanism.
- If the lock feels stiff, a small amount of graphite lubricant (avoid oil-based lubricants) can be applied to the keyway, but only after confirming the correct key and lock compatibility.
- Lost or Damaged Key:
- For assistance with lost or damaged keys, contact the manufacturer or a professional locksmith.
Specifications
| Item Weight | 0.96 ounces |
| Package Dimensions | 3 x 1.25 x 0.25 inches |
| Style | BN1396 |
| ASIN | B0GDGZ8N3C |
| Brand | KEYSALACARTE |
| Manufacturer | The Lock Doctor LLC |
Support Information
These BN1396 replacement keys are manufactured by The Lock Doctor LLC under the KEYSALACARTE brand. The keys are computer-cut on calibrated equipment and undergo quality inspection to ensure consistent fit and reliable operation.
For support or any inquiries regarding your BN1396 replacement keys, please contact The Lock Doctor LLC directly. Refer to your purchase documentation for specific contact details.