1. Product Overview
The DUODIAN F20 Electric Scooter is designed for efficient urban commuting and short-distance travel. It features a powerful motor, solid tires, and a foldable design for portability. This manual provides essential information for safe and proper use of your electric scooter.
Key Features
- Powerful Motor: Equipped with a 350W motor (500W peak) for speeds up to 19 MPH and 15% grade inclines.
- Long Range Battery: A 36V 7.8AH battery provides up to 18 miles on a single charge.
- Maintenance-Free Solid Tires: 8.5-inch solid tires eliminate the risk of flats and offer shock absorption.
- Smart Control: LED display shows speed, mode, and cruise control. Connects to a smartphone app for additional features like remote locking.
- Lightweight & Foldable: Weighs only 32 pounds and folds in 3 seconds for easy transport and storage.
- Enhanced Safety: Features bright headlights, warning taillights, and a dual braking system (disc brake and EABS regenerative anti-lock brake).

Figure 1: The DUODIAN F20 Electric Scooter, showcasing its sleek design and key features.
2. Important Safety Guidelines
Always prioritize safety when operating the electric scooter. Failure to follow these guidelines may result in injury or damage to the scooter.
- Wear a helmet and appropriate protective gear (knee pads, elbow pads) at all times.
- Familiarize yourself with local laws and regulations regarding electric scooter usage.
- Do not exceed the maximum weight limit of 220 pounds (100 kg).
- Ensure all components are securely fastened before each ride.
- Avoid riding in wet conditions, on uneven terrain, or at night without proper lighting.
- Maintain a safe distance from pedestrians and other vehicles.
- This scooter is recommended for adults and teens.

Figure 2: The scooter's bright headlight and automatic taillight enhance visibility and safety during night rides.
3. Package Contents
Verify that all items are present in the package upon unboxing:
- 1 x DUODIAN Electric Scooter
- 1 x Charger Adapter
- 1 x Hexagon Wrench
- 1 x User Manual (this document)
- 4 x Screws (for handlebar assembly)
4. Setup and Assembly
Your DUODIAN F20 Electric Scooter comes partially assembled. Follow these steps to complete the setup.
4.1 Unfolding the Scooter
- Place the scooter on a flat surface.
- Locate the folding mechanism near the base of the handlebar stem.
- Release the latch and carefully lift the handlebar stem until it locks into the upright position. Ensure it clicks securely.
4.2 Handlebar Assembly
- Connect the handlebar cables to the main stem cables, ensuring a secure connection.
- Align the handlebar with the stem and insert the provided screws.
- Use the hexagon wrench to tighten the screws firmly. Do not overtighten.
Video 1: This video demonstrates the quick and easy assembly process for the DUODIAN F20Max Electric Scooter, which is similar to the F20 model.
5. Operating Instructions
5.1 Power On/Off
- To power on: Press and hold the power button on the display for a few seconds until the screen illuminates.
- To power off: Press and hold the power button again until the display turns off.
5.2 LED Display and Controls
The integrated LED display provides real-time information and allows control over various settings.
- Speed Display: Shows current speed in MPH or KM/H.
- Battery Level: Indicates remaining battery charge.
- Speed Modes: Cycle through three adjustable speed modes (ECO, D, S) by pressing the power button briefly.
- Cruise Control: Activate cruise control by maintaining a consistent speed for a few seconds.

Figure 3: The scooter's LED display provides essential riding information, complemented by smartphone app control.
5.3 Riding the Scooter
- Place one foot firmly on the deck and push off with the other foot to gain initial momentum.
- Once moving, gently press the throttle lever to engage the motor.
- Place your second foot on the deck and maintain balance.
5.4 Braking System
The scooter is equipped with a dual braking system for reliable stopping power.
- Front E-Brake: Located on the left handlebar, provides electronic braking.
- Rear Disc Brake: Located on the right handlebar, provides mechanical disc braking.
- Apply both brakes simultaneously for optimal stopping performance.

Figure 4: The dual braking system ensures responsive and safe deceleration.
5.5 Smart App Control
Download the dedicated smartphone app by scanning the QR code on the handlebar display. The app allows you to:
- View detailed riding statistics.
- Adjust speed modes.
- Activate remote lock functions to deter theft.
- Control headlights and other settings.
Video 2: This video provides a general overview of the DUODIAN F20 Electric Scooter's features and operation, including the display and controls.
6. Battery and Charging
The DUODIAN F20 is powered by a 36V 7.8AH lithium battery, offering a range of up to 18 miles. Proper charging practices are crucial for battery longevity.
6.1 Charging Procedure
- Ensure the scooter is powered off before charging.
- Locate the charging port on the scooter.
- Connect the charger adapter to the charging port, then plug the adapter into a standard wall outlet.
- The charging indicator on the charger will typically show red during charging and turn green when fully charged.
- Charging time is approximately 5 hours for a full charge.
6.2 Battery Care
- Avoid completely draining the battery before recharging.
- Do not leave the scooter charging for extended periods after it is full.
- Store the scooter in a cool, dry place when not in use, ideally with a partial charge (50-70%).

Figure 5: Illustration of the scooter's battery pack, highlighting its capacity and charging time.
7. Folding and Portability
The DUODIAN F20 Electric Scooter features a convenient one-step folding mechanism, making it easy to store and transport.
7.1 Folding the Scooter
- Ensure the scooter is powered off.
- Locate the folding latch at the base of the handlebar stem.
- Release the latch and gently fold the handlebar stem downwards until it clicks into place, securing it to the rear fender.
- The scooter can be folded in approximately 3 seconds.
7.2 Transporting the Scooter
Weighing only 32 pounds, the folded scooter is easy to carry upstairs, onto public transport, or store in a car trunk.

Figure 6: The scooter's lightweight and foldable design allows for easy carrying and storage.
8. Maintenance
Regular maintenance ensures the longevity and optimal performance of your DUODIAN F20 Electric Scooter.
8.1 Tires
- The 8.5-inch solid tires are maintenance-free and do not require inflation.
- Regularly inspect tires for wear, cracks, or embedded debris.
- Clean tires with a damp cloth to remove dirt and grime.

Figure 7: The 8.5-inch solid tires provide durability and a smooth ride without the need for air pressure checks.
8.2 General Cleaning
- Wipe down the scooter with a soft, damp cloth after each use.
- Avoid using harsh chemicals or abrasive cleaners.
- Do not use high-pressure water jets to clean the scooter, as this can damage electronic components.
8.3 Storage
- Store the scooter in a dry, indoor environment away from direct sunlight and extreme temperatures.
- If storing for an extended period, ensure the battery is charged to approximately 50-70% and recharge it every 30-60 days to prevent deep discharge.
9. Troubleshooting
This section addresses common issues you might encounter with your electric scooter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on | Low battery; loose connections; power button malfunction | Charge the battery; check all cable connections; contact support if issue persists. |
| Reduced speed or range | Low battery; riding uphill; heavy load; extreme temperatures | Fully charge battery; ride on flat terrain; reduce load; operate in moderate temperatures. |
| Brakes not responsive | Brake cable adjustment needed; worn brake pads | Adjust brake cables; inspect and replace brake pads if worn; contact support. |
| Unusual noises during operation | Loose components; debris in wheels; motor issue | Check for loose screws; inspect wheels for debris; contact support for motor issues. |
If you encounter an issue not listed here or if the suggested solutions do not resolve the problem, please contact customer support.
10. Technical Specifications
| Feature | Specification |
|---|---|
| Model | F20 |
| Motor Power | 350W (500W Peak) |
| Max Speed | 19 MPH (30 KM/H) |
| Max Range | 18 Miles |
| Battery | 36V 7.8Ah (281Wh) |
| Charging Time | Approx. 5 Hours |
| Tire Size | 8.5 Inches |
| Tire Type | Solid (Maintenance-Free) |
| Brake System | Front E-Brake + Rear Disc Brake |
| Max Load | 220 lbs (100 kg) |
| Item Weight | 32 lbs (14.5 kg) |
| Frame Material | Aluminum |
| Special Features | Cruise Control, Digital Display, Foldable, Lights, Smart App Control |
11. Warranty Information
The DUODIAN F20 Electric Scooter comes with a 1-Year Manufacturer Warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
For specific warranty terms and conditions, or to initiate a warranty claim, please contact DUODIAN customer support.
12. Customer Support
For any questions, technical assistance, or support regarding your DUODIAN Electric Scooter, please contact our customer service team:
- Email: 19142187744@163.com
- WhatsApp: +8619142187744
Our support team is available to assist you with any inquiries.





