VOCIC AX25 Electric Lift Chair User Manual

1. Safety Instructions

Read all instructions carefully before using the VOCIC AX25 Electric Lift Chair. Failure to follow these instructions may result in injury or damage to the product.

• Always use the device with the assistance of a caregiver if the user is unable to stand up on their own.
• Do not exceed the maximum load capacity of 160 kg (352 lbs). Overloading the device can cause instability and damage.
• Ensure the chair is placed on a stable, level surface before use.
• Keep hands and feet clear of moving parts during operation.
• Do not allow children or pets near the chair during operation.
• Regularly inspect the chair for any signs of wear or damage. Do not use if damaged.

Fall Recovery Sequence

This image illustrates the steps for safe recovery after an accidental fall using the VOCIC AX25 Electric Lift Chair. It shows a person on the floor, then being assisted by the chair to a standing position.

2. Product Overview

The VOCIC AX25 Electric Lift Chair is designed to provide safe and effortless assistance for individuals needing help to rise from a seated position, especially from the floor. Its lightweight, compact, and mobile design makes it suitable for various home and care environments.

Key Features:

• Effortless Rising: Equipped with professional dual-drive motors for smooth and safe lifting.
• Mobile and Lightweight: Weighs only 14.5 kg (32 lbs) with large 10 cm rear wheels for easy positioning.
• Simple Operation: One-button control for ascent and descent, with an emergency stop function.
• Secure Transfer: Liftable armrests provide lateral support, and a wide safety belt ensures double protection against slipping.
• Compact Design: Foldable for space-saving storage.

Adjustable and Foldable Design

This image highlights the adjustable and foldable nature of the AX25 chair, along with its maximum load capacity of 160 kg, net weight of 14.5 kg, and adjustable height range of 5-51 cm.

Usage Scenarios

This image demonstrates where the VOCIC AX25 can be used (living room, bedroom, floor) and for whom it is intended (elderly, disabled, caregivers).

3. Setup and Assembly

The VOCIC AX25 Electric Lift Chair is designed for quick and easy assembly, typically completed in one step.

Package Contents and Installation Steps

This image displays the items included in the box: Main AX25 unit, base feet (x2), manual remote control (x1), charger (x1), hexagonal wrench (x1), and screws (x4). It also illustrates the simple two-step installation process: 1. Install the feet, 2. Installation complete.

Assembly Procedure:

1. Unpack: Carefully remove all components from the packaging. Verify that all parts listed in the package contents are present.
2. Install the Feet: Attach the base feet to the main unit using the provided screws and hexagonal wrench. Ensure all screws are tightened securely.
3. Connect Power: Plug the charger into the chair and then into a standard electrical outlet to charge the battery.
4. Ready for Use: Once the feet are securely attached and the battery is charged, the chair is ready for operation.

4. Operating Instructions

The VOCIC AX25 Electric Lift Chair features intuitive controls for easy and safe operation.

Effortless Rising from the Floor

This image demonstrates how the electric lift chair smoothly assists a user in rising from the floor, reducing strain on knees and back.

Simple One-Button Remote Control

The remote control features a single button for upward and downward movement, along with an emergency stop function. It can be conveniently hung on the backrest or stored securely.

Moving the Chair

The chair is equipped with large 10 cm rear wheels, allowing it to be easily moved across hard floors, tiles, or carpets by simply tilting it. No need to lift the entire unit.

Secure Lateral Transfer

The liftable armrests provide lateral support during transfers, and the wide safety belt offers double protection against slipping or falling forward, ensuring stable and secure transfers.

Operating Steps:

1. Position the Chair: Place the chair near the user, ensuring the large rear wheels are positioned for easy movement if needed.
2. Assist User to Seat: Help the user to sit on the chair. Ensure they are properly seated and balanced.
3. Secure User (Optional): If necessary, fasten the wide safety belt for added security.
4. Lift Operation: Use the remote control. Press the UP button to raise the chair. Press the DOWN button to lower it.
5. Emergency Stop: In case of an emergency or unexpected movement, press the large STOP button immediately.
6. Transfer: Once at the desired height, the liftable armrests can be adjusted to facilitate lateral transfers to another seat or standing position.

5. Maintenance

Proper maintenance ensures the longevity and safe operation of your VOCIC AX25 Electric Lift Chair.

Cleaning and Fabric Care

The chair features breathable Oxford fabric, which is resistant and comfortable for daily use.

• Cleaning: Wipe down the frame and fabric surfaces with a damp cloth and mild soap. Avoid abrasive cleaners or solvents.
• Fabric: The breathable Oxford fabric can be spot cleaned. Allow to air dry completely before use.
• Electrical Components: Keep the motor and electrical connections dry. Do not immerse any part of the chair in water.

Inspection and Storage

• Regular Inspection: Periodically check all screws, bolts, and connections to ensure they are tight. Inspect the power cord and remote control for any damage.
• Battery Care: Ensure the battery is charged regularly, especially if the chair is not used for extended periods.
• Storage: When not in use, fold the chair for compact storage. Store in a dry, cool place away from direct sunlight.

Practical Storage Design

The chair features a practical storage design with a rear pocket and hook, allowing easy access to the remote control and keeping it secure.

6. Troubleshooting

If you encounter any issues with your VOCIC AX25 Electric Lift Chair, refer to the following common troubleshooting steps:

• Chair Not Responding:
  • Check if the power cord is securely plugged into both the chair and the wall outlet.
  • Ensure the battery is charged. Connect the charger and allow sufficient time for charging.
  • Verify that the remote control cable is properly connected to the chair.
• Chair Movement is Jerky or Inconsistent:
  • Ensure the chair is not overloaded beyond its 160 kg capacity.
  • Check for any obstructions around the lifting mechanism.
  • Ensure the chair is on a flat, stable surface.
• Remote Control Not Working:
  • Check the connection of the remote control cable.
  • If the remote control has a battery, ensure it is properly installed and charged (if applicable).
• Unusual Noises:
  • Stop using the chair immediately.
  • Inspect for any loose parts or obstructions.
  • Contact customer support if the noise persists or if you cannot identify the cause.

If these steps do not resolve the issue, please contact VOCIC customer support for further assistance.

7. Technical Specifications

Detailed specifications for the VOCIC AX25 Electric Lift Chair.

This image provides a visual summary of the technical specifications for the AX25 model.

8. Warranty and Support

VOCIC is committed to providing high-quality products and excellent customer service.

Customer Assurance

This image outlines VOCIC's commitment to customer satisfaction, including return policies, support, and certifications.

• 30-Day Returns: If you are not satisfied with your purchase, you may be eligible for a return within 30 days. Please refer to the retailer's return policy for details.
• Long-Term Support: VOCIC offers long-term support for its products.
• Professional After-Sales Care: Our dedicated customer service team is available to assist you with any questions or concerns.
• CE Certification: The VOCIC AX25 Electric Lift Chair meets European safety standards.

Contact Information:

For support, warranty claims, or any inquiries, please contact VOCIC customer service:

• Email: support@vocic.com
• Website: www.vocic.com
• Please have your model number (AX25) and purchase date ready when contacting support.