1. Introduction
Thank you for choosing the sigravy SGEL04 Electric Scooter. This manual provides essential information for the safe operation, assembly, maintenance, and troubleshooting of your scooter. Please read it thoroughly before your first ride to ensure optimal performance and safety. This electric scooter is designed for daily commuting, school rides, work travel, and short trips for users aged 12 and above.
2. Safety Information
Your safety is paramount. Always adhere to the following guidelines:
- Wear a Helmet: Always wear a certified helmet and other protective gear (knee pads, elbow pads) when riding.
- Local Regulations: Familiarize yourself with and obey all local traffic laws and regulations regarding electric scooters.
- Pre-Ride Check: Before each ride, inspect the brakes, tires, and all components to ensure they are in good working order.
- Weight Limit: Do not exceed the maximum weight limit of 264 pounds (120 kg).
- Age Recommendation: This scooter is suitable for youth, adults, and big kids aged 12 and older.
- Weather Conditions: While the scooter has an IP65 water-resistant design, avoid riding in heavy rain, standing water, or extreme weather conditions.
- Awareness: Be aware of your surroundings, pedestrians, and other vehicles. Ride defensively.
- No Stunts: Avoid performing stunts, jumps, or aggressive maneuvers.
3. Package Contents
Upon opening the package, verify that all items are present:
- sigravy SGEL04 Electric Scooter
- Tools Kit
- User Manual (this document)
- Charging Adapter
4. Assembly and Setup
4.1 Unfolding the Scooter
The sigravy SGEL04 Electric Scooter comes pre-assembled and folded for shipping. To unfold:
- Place the scooter on a flat surface.
- Locate the folding mechanism near the base of the handlebar stem.
- Release the locking latch and carefully lift the handlebar stem until it clicks into the upright position.
- Secure the safety lock to prevent accidental folding during use.
4.2 Initial Charging
Before your first ride, fully charge the scooter's battery. The charging port is typically located on the side of the deck. Connect the charging adapter to the scooter and then to a power outlet. The charging indicator will show the charging status. A full charge takes approximately 4-5 hours.
4.3 App Connection
The SGEL04 scooter supports app control for enhanced features. Download the companion app (refer to the packaging or a sticker on the scooter for the app name/QR code) from your device's app store. Follow the in-app instructions to pair your scooter via Bluetooth. The app allows you to monitor battery life, adjust speed modes, and activate the digital lock.

Image: The 365scooter app interface and key features of the SGEL04 electric scooter.
5. Operating Instructions
5.1 Power On/Off
Press and hold the power button on the handlebar to turn the scooter on or off. The LED display will illuminate when powered on.
5.2 Kickstart
For safety, the scooter features a kickstart mechanism. Push off with your foot to gain a small amount of momentum (typically 1-2 mph) before engaging the throttle.
5.3 Speed Modes
The SGEL04 offers three speed modes: 7 MPH, 11 MPH, and 19 MPH. You can switch between these modes using the button on the handlebar or via the companion app to suit your riding environment and experience level.

Image: Illustration of the three adjustable speed modes (7, 11, 19 MPH).
5.4 Throttle and Braking
Use the thumb throttle on the right handlebar to accelerate. To slow down or stop, use the brake lever on the left handlebar. The scooter is equipped with a front electronic brake and a rear drum brake for reliable stopping power.

Image: The scooter's dual braking system and key performance features.
5.5 Cruise Control
To engage cruise control, maintain a constant speed for approximately 12 seconds. The scooter will then maintain this speed automatically, allowing you to release the throttle. To disengage, simply press the brake lever or apply the throttle.

Image: Cruise control feature and IP65 water resistance.
5.6 Lighting System
The scooter is equipped with a dual lighting system, including a front LED headlight and a rear taillight, for improved visibility during low-light conditions. Activate the lights using the dedicated button on the handlebar.

Image: Dual lighting system (headlight and taillight) for night riding.
5.7 Digital Lock
Utilize the digital lock feature, accessible via the companion app, to secure your scooter when parked. This feature helps prevent unauthorized use.
6. Riding Tips
- Practice: Begin riding in an open, flat area away from traffic and obstacles.
- Balance: Maintain a balanced stance with both feet on the deck.
- Smooth Acceleration: Apply the throttle gradually to avoid sudden jerks.
- Cornering: Lean gently into turns and reduce speed before entering a corner.
- Road Conditions: Be cautious on uneven surfaces, potholes, and wet roads.
7. Maintenance
Regular maintenance ensures the longevity and safe operation of your scooter.
- Tires: The 8.5-inch solid rubber tires require no inflation and minimal maintenance. Regularly check them for wear and tear.
- Brakes: Periodically check the brake levers and cables for proper tension and function. Adjust if necessary.
- Battery Care: Charge the battery regularly, even if the scooter is not in use for extended periods, to maintain battery health. Avoid completely draining the battery.
- Cleaning: Wipe down the scooter with a damp cloth. Avoid using high-pressure water jets directly on electronic components. The scooter has an IP65 water resistance rating, meaning it is protected against dust and low-pressure water jets.
- Folding Mechanism: Ensure the folding mechanism operates smoothly and locks securely. Lubricate moving parts if needed.
- General Inspection: Regularly check all screws and bolts for tightness.
8. Troubleshooting
If you encounter issues with your sigravy SGEL04 Electric Scooter, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on | Low battery; Loose connection | Charge the battery; Check all cable connections. |
| Motor not engaging | Kickstart not initiated; Faulty throttle | Ensure you kickstart the scooter; Contact support if issue persists. |
| Reduced range or speed | Low tire pressure (if applicable, though SGEL04 has solid tires); Overload; Battery degradation | Ensure rider weight is within limits; Contact support for battery concerns. |
| Brakes not responsive | Brake cable loose; Worn brake pads | Adjust brake cable tension; Inspect and replace brake pads if worn. |
If you cannot resolve the issue using the table above, please contact sigravy customer support for assistance.
9. Specifications
Detailed technical specifications for the sigravy SGEL04 Electric Scooter:
- Model Name: SGEL04
- Brand: sigravy
- Motor: 350W Brushless Motor
- Tire Size: 8.5 inches (Solid Rubber)
- Max Speed: Up to 19 MPH (30 km/h)
- Max Range: Up to 19 Miles (30 km)
- Battery: 36V 5.2Ah
- Charging Time: Approximately 4-5 hours
- Weight Limit: 264 Pounds (120 kg)
- Item Weight: 25.5 Pounds (11.6 kg)
- Product Dimensions (Unfolded): 39.5"L x 5.5"W x 42"H (100cm L x 14cm W x 107cm H)
- Product Dimensions (Folded): Approximately 39.4"L x 17.7"H (100cm L x 45cm H)
- Water Resistance: IP65
- Brake Style: Front Electronic Brake, Rear Drum Brake
- Handle Height: 42 Inches (107 cm)
- Recommended Rider Height: 4'0" - 6'5" (122 cm - 196 cm)
- Special Features: 3 Speed Modes, Cruise Control, APP Control, Dual Braking System, LED Lights, E-Lock, Portable

Image: The sigravy SGEL04 electric scooter in its folded, portable state.

Image: Dimensions and weight specifications of the scooter, both folded and unfolded.
10. Warranty and Support
sigravy provides the following warranty coverage for your SGEL04 Electric Scooter:
- 180 Days: Key parts, including the motor and battery, are covered under warranty for 180 days from the date of purchase.
- 30 Days: Free return or exchange is offered for quality issues or shipping damage within 30 days of purchase. Photos or videos of the issue are required for verification.
- 31–360 Days: The scooter is eligible for free repair service for issues arising between 31 and 360 days from purchase. Returns or replacements are not included in this period.
For any warranty claims, technical support, or operational questions, please contact sigravy customer support directly. Provide photos or videos of the issue to facilitate a quicker resolution.