ECOTOUCH ECO80BP
ECOTOUCH 8kW Tankless Electric Water Heater User Manual
Model: ECO80BP | Brand: ECOTOUCH
1. Introduction
This manual provides essential information for the safe installation, operation, and maintenance of your ECOTOUCH 8kW Tankless Electric Water Heater, model ECO80BP. Please read all instructions carefully before installation and use to ensure proper function and to prevent injury or property damage. Keep this manual for future reference.

Image 1.1: Overview of ECOTOUCH Tankless Water Heater features, including temperature and flow rate display, rapid heating, continuous hot water supply, intelligent control, safety protections, and compact design.
2. Important Safety Information
Failure to follow these safety instructions could result in electric shock, fire, property damage, or personal injury. This appliance must be installed by a qualified electrician and plumber in accordance with all national and local electrical and plumbing codes.
- Electrical Safety: Ensure the unit is properly grounded. Do not operate if the power cord or unit is damaged. Disconnect power before servicing.
- Water Pressure: Do not operate the unit if water pressure is below the minimum required or above the maximum allowed.
- Temperature Settings: Exercise caution when setting water temperature to prevent scalding.
- Location: Install in a location protected from freezing temperatures and direct sunlight. Ensure adequate ventilation.
- ETL Certification: This product is ETL listed and qualifies for UL standards, ensuring safety and performance.

Image 2.1: Diagram illustrating the multiple safety protections integrated into the ECOTOUCH water heater, including over-temperature, dry heating, high voltage, leakage, water/electricity separation, stable temperature control, IPX4 waterproofing, and ETL certification.
3. Product Features
The ECOTOUCH ECO80BP Tankless Electric Water Heater offers advanced technology for efficient and reliable hot water supply:
- Instant Heating: Provides hot water on demand without preheating, ensuring a continuous supply.
- Self-Modulation Technology: Features intelligent self-learning and evolving technology for precise power adjustment, optimizing energy use and maintaining stable water temperature.
- Cast Aluminum Heater: Utilizes a separated electric and water line design to minimize leakage risk and corrosion, leading to reduced scale buildup and zero maintenance for the heating element.
- Compact Design: Space-saving unit, ideal for point-of-use installations in limited spaces.
- Multiple Protections: Includes leakage protection, over-heating protection, IPX4 waterproof design, and high voltage protection for enhanced safety.
- Energy Efficiency: Designed to cut energy costs by up to 60% compared to traditional tank heaters.

Image 3.1: Diagram illustrating the separated water and electricity lines within the heater, a design feature that enhances safety and reduces maintenance.

Image 3.2: Comparison showing the compact size of the ECOTOUCH tankless heater relative to a traditional tank water heater, highlighting its space-saving benefits.
4. Installation Guide
Important: Installation must be performed by a qualified professional in compliance with all local and national electrical and plumbing codes.
4.1 Pre-Installation Requirements
- Electrical: Requires 240V power supply. A dedicated 1x40AMP Double Pole Breaker is necessary. Use 8AWG/2 wires with Grounding.
- Plumbing: Pipe fittings are 1/2" NPT. Ensure adequate water pressure.
- Location: Choose a wall-mounted location that is easily accessible for maintenance, protected from freezing, and close to the point of use.
4.2 Flow Rate Selection Guide
Determine the appropriate flow rate for your region and desired outlet temperature to ensure optimal performance. Refer to the guide below:

Image 4.1: Flow rate selection guide, including a map indicating typical inlet water temperatures by region and a table detailing gallons per minute (GPM) at 108°F for different inlet temperatures. It also provides GPM estimates for common fixtures.
Steps for Flow Rate Selection:
- Find Your Location: Use the provided map to identify your region's average inlet water temperature.
- Check Advised Flowrate: Refer to the table to find the GPM at 108°F for your inlet temperature.
- Calculate Fixtures: Estimate the total GPM required for fixtures that may run simultaneously to determine if one 8kW unit is sufficient.
4.3 Wiring and Plumbing Diagram
The following diagram illustrates the electrical and plumbing connections for the ECO80BP model. Adhere strictly to these guidelines.

Image 4.2: Detailed installation diagram for the ECO80BP, showing electrical wiring from a 40A double-pole circuit breaker and plumbing connections for water inlet and hot water outlet.
| Wattage | Voltage | Cable Required | Circuit Breaker | Pipes Fitting |
|---|---|---|---|---|
| 8kW | 240V~60Hz | 8AWG/2 with Grounding | 1×2-Pole 40 AMP | 1/2" NPT |
5. Operating Instructions
The ECOTOUCH ECO80BP features an intuitive interface for easy temperature control and monitoring.
5.1 Initial Startup
- Ensure all plumbing connections are secure and leak-free.
- Open a hot water faucet to allow water to flow through the unit and purge any air from the system.
- Once water flows steadily, close the faucet.
- Turn on the dedicated circuit breaker for the water heater.
- The unit will power on and display the current settings.
5.2 Temperature Adjustment
The unit features a digital display and touch controls for setting the desired water temperature.

Image 5.1: Front display of the ECOTOUCH water heater, showing current temperature (110°F) and flow rate (1.8 GPM), along with control buttons.
- Use the Up and Down arrow buttons on the display to increase or decrease the target temperature.
- The intelligent control system will automatically adjust power input to reach and maintain the set temperature within ±1°F.
- The display will show the current temperature and flow rate during operation.

Image 5.2: Graph illustrating the intelligent temperature control system's ability to maintain a stable outlet temperature within a narrow ±1°F range.
6. Maintenance
The ECOTOUCH ECO80BP Tankless Electric Water Heater is designed for minimal maintenance due to its advanced cast aluminum heating element and separated water/electricity lines, which significantly reduce scale buildup and corrosion.
- Regular Inspection: Periodically check for any visible leaks around the plumbing connections.
- Cleaning: Wipe the exterior of the unit with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Filter: The unit includes a filter. Inspect and clean it annually or as needed, especially in areas with hard water. Refer to the installation diagram for filter location.
- Professional Check: Consider an annual check by a qualified professional to ensure optimal performance and safety.
7. Troubleshooting
Before contacting customer support, please review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water / Unit not turning on | No power; Circuit breaker tripped; Water flow too low. | Check circuit breaker; Ensure adequate water flow (above minimum activation flow rate); Verify power supply. |
| Water not hot enough | Temperature setting too low; Inlet water temperature too cold for flow rate; Unit undersized for demand. | Increase temperature setting; Reduce flow rate at faucet; Refer to the flow rate selection guide (Image 4.1) to ensure the unit meets your demand. |
| Water too hot | Temperature setting too high. | Decrease temperature setting. |
| Leakage | Loose plumbing connections; Damaged seals. | Turn off water supply and power; Tighten connections; Contact a qualified plumber if leaks persist. |
| Error code on display | Internal fault or sensor issue. | Note the error code; Turn off power for 5 minutes, then restart. If the error persists, contact customer support. |
For issues not listed here or if solutions do not resolve the problem, please contact ECOTOUCH customer support.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | ECOTOUCH |
| Model Number | ECO80BP |
| Wattage | 8 kW |
| Voltage | 240 Volts |
| Product Dimensions (W x H) | 8.04" x 13.67" |
| Item Weight | 6.7 pounds |
| Maximum Temperature | 131 Degrees Fahrenheit |
| Mounting Type | Wall-Mounted |
| Special Features | Instant Heating, High thermal efficiency, Maintenance-free Heating Element, ±1°F Stable Temperature Control |
| Included Components | Electric Tankless Water Heater with Filter, Mounting kits |
| IPX Rating | IPX4 Waterproof |
| Certifications | ETL Listed, UL Standards Compliant |
9. Warranty and Support
9.1 Warranty Information
The ECOTOUCH ECO80BP Tankless Electric Water Heater comes with a 3-year manufacturer's warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use and service. Please retain your proof of purchase for warranty claims.
The warranty does not cover damage resulting from improper installation, misuse, abuse, freezing, natural disasters, or unauthorized repairs.
9.2 Customer Support
For technical assistance, troubleshooting guidance, or warranty inquiries, please contact ECOTOUCH customer support. You can find more information and contact details on the official ECOTOUCH store page:

Image 9.1: Information on ECOTOUCH customer support services, including warranty details, professional assistance, installation guidance, and consultation.
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