Introduction
Thank you for choosing the EROMMY 20 Inch Ventless LP/Propane Fireplace Logs Set. This product is designed to provide efficient heating and a realistic flame experience without the need for external venting. It features a 30,000 BTU burner, remote control operation, and hand-painted ceramic logs. Please read this manual thoroughly before installation and operation to ensure safe and proper use.
Figure 1: EROMMY 20 Inch Ventless Fireplace Logs Set
Important Safety Note: This fireplace logs set is designed for use with LP/Propane gas only. Ensure any glass doors on your fireplace are fully opened during operation to prevent overheating and ensure proper air circulation.
1. Setup and Installation
1.1 Unpacking and Component Check
Carefully remove all components from the packaging. Verify that all items are present:
- Gas Burner Assembly
- 6 Hand-Painted Ceramic Logs
- Lava Rock (approximately 6.6 pounds)
- Remote Control
- Receiver Box
- Instruction Manual
Figure 2: Included Components
Inspect all components for any damage. Do not proceed with installation if any part is damaged. Contact customer support for assistance.
1.2 Firebox Requirements
This logs set requires a minimum firebox dimension of 14 inches Depth x 28 inches Width (20 inches Width at rear) x 24 inches Height. Ensure your fireplace meets these specifications for safe installation and operation.
1.3 Battery Installation
Proper battery installation is crucial for the ignition and remote control functions.
- Ignition System: One AAA battery is required for the main unit's ignition. Locate the ignition cap, unscrew it, insert the AAA battery with the correct polarity, and tighten the cap clockwise.
- Receiver Box: Four AAA batteries are required for the receiver box. Open the battery compartment, insert the batteries with correct polarity, and close the compartment.
- Remote Control: Two AAA batteries are required for the remote control. Open the battery cover on the back of the remote, insert the batteries with correct polarity, and replace the cover.
Note: Ensure all batteries are fresh and installed correctly to avoid operational issues.
1.4 Connecting the Receiver
Connect the main unit's wiring to the receiver box. Ensure the receiver's switch is in the OFF position before connecting. The wires are typically color-coded (red to red, black to black) for easy matching.
Figure 3: Remote Receiver Components
1.5 Lava Rock and Log Placement
Distribute the provided lava rocks evenly around the burner assembly. Then, carefully place the ceramic logs onto the grate. Each log is typically marked with a number or specific orientation. Refer to the detailed log placement diagram in your physical manual for optimal flame appearance and safety. Incorrect log placement can affect burner performance and safety.
Figure 4: Ceramic Logs and Grate
Figure 5: Hand-Painted Ceramic Logs
2. Operating Instructions
2.1 Initial Startup and Pilot Light Ignition
- Ensure the gas supply to the unit is open.
- Set the receiver switch to the REMOTE position.
- Press lightly on the control knob on the main unit and turn it counter-clockwise to the PILOT position.
- While holding the control knob in the PILOT position, press and hold the IGNITION button until the pilot flame lights. You may need to hold it for a minute or longer to purge air from the gas line.
- Once the pilot flame is stable (typically after 30-60 seconds), release the IGNITION button, then slowly release the control knob. The pilot flame should remain lit.
2.2 Igniting the Main Burner with Remote Control
- Ensure the pilot light is active.
- Press any button on the remote control to wake it up. The display should illuminate.
- Press the ON button on the remote control. The main burner should ignite, producing flames across the logs.
Figure 6: Remote Control Layout
2.3 Remote Control Functions
The remote control offers various settings for convenience:
- MODE Button: Press to switch between Manual Mode and Thermostat Mode.
- Manual Mode: Allows you to manually turn the flames ON or OFF.
- Thermostat Mode: Set a desired temperature using the UP and DOWN arrows. The unit will automatically adjust flame output to maintain the set temperature.
- Temperature Units: The remote supports °F/°C conversion. Refer to your physical manual for instructions on changing units.
- Child Lock (CP Lock): A child lock feature is available. Consult your physical manual for activation and deactivation steps.
- Auto-Shutoff: The unit will automatically shut off after 2 hours if no signal is detected from the remote control for 15 minutes.
2.4 Turning Off the Fireplace
- Press the OFF button on the remote control to extinguish the main flame.
- To turn off the pilot flame, press lightly on the control knob on the main unit and turn it clockwise to the OFF position.
- For extended periods of non-use, it is recommended to turn off the main gas supply to the unit.
Video 1: EROMMY Ventless Fireplace Operating Instructions (Remote Control). This video demonstrates the steps for setting up and operating the fireplace logs set using the remote control.
3. Maintenance
Regular maintenance ensures the longevity and safe operation of your fireplace logs set.
- Cleaning: Periodically clean the logs and burner assembly when the unit is cool. Use a soft brush or cloth to remove dust and debris. Do not use abrasive cleaners.
- Pilot Light and Burner Inspection: Annually inspect the pilot light and main burner for any blockages or unusual wear. Ensure the flame ports are clear.
- Oxygen Depletion Sensor (ODS): The ODS system is a safety feature. Do not attempt to clean or tamper with it. If the ODS repeatedly shuts off the unit, contact a qualified service technician.
- Gas Connections: Periodically check all gas connections for leaks using a soap and water solution. Bubbles indicate a leak. Tighten connections or contact a professional if a leak is detected.
4. Troubleshooting
If you encounter issues, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Pilot light won't light or stay lit. | No gas supply, air in line, faulty thermocouple, weak ignition battery. | Check gas supply. Hold pilot knob longer to purge air. Replace ignition battery. Contact service if thermocouple issue suspected. |
| Main burner won't ignite. | Pilot not lit, remote batteries dead, receiver in OFF position, remote not synced. | Ensure pilot is lit. Replace remote/receiver batteries. Set receiver to REMOTE. Re-sync remote (refer to physical manual for 'LEARN' button instructions). |
| Unit shuts off unexpectedly. | Oxygen Depletion Sensor (ODS) activation, auto-shutoff, gas supply interruption. | Ensure adequate ventilation. Check gas supply. Unit may have auto-shut off after 2 hours of inactivity. |
| Unusual odors. | Initial burn-off, gas leak. | A slight odor is normal during initial use. If odor persists or is strong, immediately turn off gas supply and ventilate area. Do not operate. Contact professional. |
If problems persist after attempting these solutions, please contact EROMMY customer support.
5. Specifications
- Brand: EROMMY
- Model: 20 Inch Ventless Fireplace Logs Set
- Fuel Type: LP/Propane Only
- Heat Output: 30,000 BTU
- Heating Efficiency: 99.9%
- Heating Area: Up to 1,000 square feet
- Minimum Firebox Required: 14"D x 28"W (20"W rear) front x 24"H
- Log Material: Hand-painted high-temperature ceramic (South America Silk Floss Wood design)
- Safety Features: Pulse ignition, Oxygen Depletion Sensor (ODS)
- Control: Wireless Remote Control (Manual Mode, Thermostat Mode, Child Lock, °F/°C Conversion, 2-hour auto-shutoff)
- Included Items: 6 Ceramic Logs, Lava Rock, Remote Control, Receiver Box
Figure 7: Product Dimensions
6. Warranty Information
EROMMY products are manufactured to high-quality standards. For specific warranty details, including coverage period and terms, please refer to the warranty card included with your product or visit the official EROMMY website. Keep your proof of purchase for any warranty claims.
7. Customer Support
Should you have any questions, require technical assistance, or need to report a problem with your EROMMY fireplace logs set, please contact our customer support team. Contact information can typically be found on the EROMMY website or on the product packaging. Please have your model number and purchase date available when contacting support.