Active Pixel G13 Pro

Active Pixel 4G Solar Powered 4MP CCTV Camera - G13 Pro User Manual

Model: G13 Pro

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Active Pixel G13 Pro 4G Solar Powered 4MP CCTV Camera. This device is designed for outdoor surveillance, offering 4G LTE connectivity, solar power, and advanced monitoring features. Please read this manual thoroughly before using the product to ensure proper function and safety.

2. Package Contents

Verify that all items listed below are present in your package:

3. Product Overview

The Active Pixel G13 Pro is an advanced outdoor security camera featuring a 4MP resolution, 4G connectivity, and solar power for continuous operation. It includes a unique 2+1 lens setup with two fixed-angle cameras and one 360° Pan-Tilt-Zoom (PTZ) camera for comprehensive coverage.

Active Pixel G13 Pro 4G Solar Powered 4MP CCTV Camera with solar panel, two fixed cameras, and a PTZ camera.

Figure 3.1: Active Pixel G13 Pro 4G Solar Powered 4MP CCTV Camera. The image displays the camera unit with an integrated solar panel on top, two fixed camera modules on the sides, and a central PTZ camera module below. Two antennas are visible on the back of the main unit.

Key Features:

4. Setup

4.1. SIM Card and SD Card Installation

  1. Locate the SIM card slot and SD card slot on the camera unit. These are typically protected by a waterproof cover.
  2. Carefully open the cover using a small screwdriver if necessary.
  3. Insert a 4G LTE SIM card (Nano-SIM recommended) into the SIM card slot with the metal contacts facing down. Ensure it clicks into place.
  4. Insert a compatible Micro SD card (up to 128GB, Class 10 or higher recommended) into the SD card slot with the metal contacts facing down.
  5. Securely close the waterproof cover to prevent water ingress.

4.2. Mounting the Camera

  1. Choose a suitable outdoor location with direct sunlight exposure for the solar panel and a clear view of the area to be monitored.
  2. Use the provided mounting bracket and screws to securely attach the camera to a wall or pole. Ensure the mounting surface is stable.
  3. Adjust the angle of the solar panel to maximize sunlight absorption throughout the day.

4.3. Initial Power-On

  1. Ensure the internal battery is sufficiently charged. If not, connect the camera to the power adapter for initial charging.
  2. Power on the camera. The indicator light should illuminate, indicating it is starting up.
  3. Allow a few minutes for the camera to establish a 4G network connection.

5. Operating Instructions

5.1. Mobile App Installation and Pairing

  1. Download the official Active Pixel mobile application from your smartphone's app store (iOS or Android).
  2. Register for an account or log in if you already have one.
  3. Follow the in-app instructions to add your camera. This typically involves scanning a QR code on the camera or manually entering its device ID.
  4. Once paired, you will be able to view live footage and access camera settings.

5.2. Live View and PTZ Control

5.3. Motion Detection and Alerts

5.4. 2-Way Audio

5.5. Video Recording and Storage

6. Maintenance

6.1. Cleaning

6.2. Battery Care

6.3. Firmware Updates

7. Troubleshooting

ProblemPossible CauseSolution
Camera not powering onLow battery; power adapter issueCharge the camera using the power adapter. Ensure the adapter is working.
No 4G network connectionSIM card not inserted correctly; no network coverage; SIM card not activatedReinsert SIM card. Check network coverage in the area. Verify SIM card activation with your provider.
Cannot connect to mobile appIncorrect pairing process; app version outdatedEnsure correct QR code scanning/device ID entry. Update the mobile app to the latest version.
Poor video qualityDirty lens; weak 4G signalClean the camera lens. Relocate the camera to an area with better 4G signal strength.
Motion detection not workingFeature disabled; sensitivity too lowEnable motion detection in app settings. Increase sensitivity.

8. Specifications

FeatureDetail
Model NumberG13 Pro
BrandActive Pixel
Video Capture Resolution4MP (1440p)
Connectivity ProtocolCellular (4G LTE)
Indoor/Outdoor UsageOutdoor
Mounting TypePole Mount
Product Dimensions20 x 16 x 20 cm
Item Weight1.3 kg
IP RatingIP66 (Waterproof)
Power SourceSolar Powered with Battery Backup
Included ComponentsPower Adapter

9. Warranty and Support

9.1. Warranty Information

This product may be eligible for an extended warranty. Please refer to your purchase documentation or contact your retailer for specific warranty terms and conditions. An optional 1-Year Extended Warranty by Onsitego may be available for purchase.

9.2. Customer Support

For technical assistance, troubleshooting, or any product-related inquiries, please contact:

Please have your product model number (G13 Pro) and purchase details ready when contacting support.