Jocca 2679

JOCCA 2679 Ceramic Chimney Heater 1500W User Manual

Model: 2679 | Brand: JOCCA

1. Product Overview

The JOCCA 2679 Ceramic Chimney Heater is a portable electric heater designed to provide efficient warmth with an aesthetic flame effect. It incorporates PTC ceramic heating technology for rapid and uniform heat distribution.

JOCCA 2679 Ceramic Chimney Heater, front view with flame effect

Figure 1: Front view of the JOCCA 2679 Ceramic Chimney Heater, showcasing the realistic flame effect and control panel.

2. Important Safety Instructions

Please read all safety warnings and instructions carefully before using this appliance to prevent electric shock, fire, and/or serious injury.

3. Setup

Follow these steps to set up your JOCCA 2679 Ceramic Chimney Heater:

  1. Unpack: Carefully remove the heater from its packaging. Retain the packaging for future storage or transport.
  2. Inspect: Check the heater for any signs of damage. If damaged, do not use and contact customer support.
  3. Placement: Place the heater on a stable, flat, and heat-resistant surface. Ensure there is at least 1 meter (3 feet) of clear space around the heater from any combustible materials.
  4. Power Connection: Plug the power cord into a suitable electrical outlet. Ensure the outlet is rated for 220-240V, 50/60Hz.
JOCCA 2679 Ceramic Chimney Heater, angled view

Figure 2: Angled view of the JOCCA 2679 Ceramic Chimney Heater, showing its compact design and carrying handle.

4. Operating Instructions

The JOCCA 2679 heater features intuitive touch controls located on the top panel. An indicator light will confirm your selections.

Diagram of JOCCA 2679 Ceramic Chimney Heater with dimensions

Figure 3: Diagram illustrating the dimensions and key components of the JOCCA 2679 heater.

4.1 Power On/Off

4.2 Adjusting Heat Levels

4.3 Thermostat Control

4.4 Flame Effect Adjustment

5. Maintenance

Regular maintenance ensures the longevity and efficient operation of your heater.

5.1 Cleaning

  1. Always unplug the heater from the power outlet and allow it to cool completely before cleaning.
  2. Use a soft, damp cloth to wipe the exterior surfaces of the heater. Do not use abrasive cleaners or solvents.
  3. Gently vacuum or wipe the air intake and exhaust grilles to remove dust and debris. Ensure these openings remain clear for proper airflow.
  4. Do not allow water to drip into the interior of the heater as this could create a fire or electric shock hazard.

5.2 Storage

6. Troubleshooting

If you encounter issues with your JOCCA 2679 heater, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Heater does not turn on.
  • Not plugged in.
  • Power outlet not working.
  • Overheating protection activated.
  • Anti-tip switch activated.
  • Ensure the power cord is securely plugged into a working outlet.
  • Test the outlet with another appliance.
  • Unplug, allow to cool for 10-15 minutes, and check for obstructions.
  • Ensure the heater is on a flat, stable surface and upright.
No heat, but fan/flame effect works.
  • Thermostat set too low.
  • Heat setting is off or on low.
  • Increase the thermostat setting.
  • Select a higher heat intensity level.
Heater emits a burning smell.
  • New unit smell (temporary).
  • Dust accumulation on heating elements.
  • This is normal for the first few uses. Ensure good ventilation.
  • Unplug and clean the heater as per maintenance instructions.

If the problem persists after trying these solutions, please contact JOCCA customer support.

7. Specifications

Detailed technical specifications for the JOCCA 2679 Ceramic Chimney Heater:

BrandJOCCA
Model Number2679
Power Output1500W
Heating ElementPTC Ceramic
Heat Levels2
ThermostatAdjustable
Flame EffectRealistic, 4 brightness levels
Safety FeaturesOverheating Protection, Anti-Tip Switch
Dimensions (approx.)20 cm (Width) x 14.5 cm (Depth) x 34 cm (Height)
Weight (approx.)1.75 kg
MaterialPlastic
Power SourceElectric Cable
Intended UseIndoor Room Heating
Diagram showing internal safety features of JOCCA 2679 heater

Figure 4: Internal diagram highlighting the safety features such as the PTC ceramic heating element and protective grille.

8. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official JOCCA website. Keep your purchase receipt as proof of purchase.

Manufacturer: JOCCA

Website: Visit the JOCCA Store on Amazon (for general brand information)

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