SHETAZ S20-Pro-W
SHETAZ Self Cleaning Litter Box Model S20-Pro-W User Manual
Brand: SHETAZ | Model: S20-Pro-W
1. Introduction
The SHETAZ S20-Pro-W Automatic Cat Litter Box is designed to simplify pet care by providing hands-free waste management and a clean environment for your cat. This manual provides detailed instructions for assembly, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device.
This self-cleaning litter box offers effortless waste management, automatically separating clumps and storing them in an airtight compartment to lock away odors. Its modern design integrates seamlessly into any home. The wide open-top entry accommodates cats up to 30 lbs, ensuring a stress-free experience for your feline friend and easy maintenance for you.
Image: SHETAZ S20-Pro-W Automatic Cat Litter Box with its accompanying mobile application interface.
2. Package Contents
Please verify that all items listed below are included in your package:
- Cat litter box x1
- Garbage bag x1
- Kickstand x4
- User Guide Manual x1
- Power adapter x1
- Quick installation card x1
Image: All components included in the SHETAZ S20-Pro-W package.
3. Setup and Assembly
Follow these steps to assemble your SHETAZ S20-Pro-W Automatic Cat Litter Box:
- Install Supporting Legs: Place the base on its side and align the four kickstands (support legs) with the designated slots. Push them firmly into place until they click.
- Prepare Trash Bag: Insert a trash bag into the waste box. Thread the drawstring of the trash bag through the clasps on the waste box to secure it.
- Install Waste Box: Slide the prepared waste box into the designated compartment at the bottom of the base.
- Install Baffle Plate: Take the rear cylinder and place it on the paper holder (packaging material). Install the baffle plate by aligning it with Label 1 and securing it in place.
- Attach Silicone Pad: Attach the silicone litter pad by aligning it with Label 2 and the bottom arrow inside the rear cylinder.
- Install Front Cylinder: Carefully place the front cylinder onto the rear cylinder. Ensure internal arrows are aligned and the upper and lower connectors match. Secure all six clips around the circumference in sequence.
- Install Sieve: Slightly bend the sieve for easier installation and align it with Label 3 inside the cylinder and the magnetic point.
- Install Axle Holder: Open the lock on the axle holder and place it onto the base. Then, place the assembled ball cylinder into the base, ensuring the round ring is positioned first. Close the clips to secure it.
- Attach Top Cover: Align Labels A and B on the top cover with the corresponding points on the main unit to secure the cover.
- Power On: Plug the power adapter into the device and a power outlet. The device will automatically begin to level the litter.
Video: Official SHETAZ Cat Litter Box Installation Guide. This video demonstrates the step-by-step assembly process of the litter box, from unboxing to powering on, including installing legs, waste box, cylinders, and covers.
Image: Dimensions of the SHETAZ S20-Pro-W Automatic Cat Litter Box.
Image: Detailed view of the four integrated safety sensors.
4. Operating Instructions
4.1 Smart Connectivity & App Control
Take full control of your litter box by connecting it to the dedicated mobile application via 2.4GHz Wi-Fi. The app provides:
- Real-time monitoring of litter levels and usage.
- Insights into your cat's activity.
- Maintenance alerts.
- Ability to set up automatic cleaning schedules.
- Option to manually start cleaning cycles.
Activate 'Kitten Mode' through the app or during manual operation for a gentle cleaning cycle, suitable for smaller or more sensitive cats.
Image: Smart APP Remote Control interface for the litter box.
4.2 Multi-Layered Intelligent Safety
Safety is paramount. The litter box is equipped with advanced safety features:
- Infrared Sensors: Detect your cat's presence.
- Precise Weight Detection: Identifies when your cat enters or exits.
- Instant Stop Technology: Automatically pauses cleaning cycles if a cat approaches or enters the unit.
The customizable 'Kitten Mode' ensures gentle operation, making it suitable for cats of all sizes from 2.5 to 30 pounds, providing peace of mind for multi-cat households.
Image: Safety sensors in action, preventing operation when a cat is near.
4.3 Low Noise Operation
The SHETAZ S20-Pro-W operates at a low noise level (below 35dB), ensuring that both you and your cat can enjoy a peaceful environment, even during nighttime cleaning cycles.
Image: Low noise operation of the litter box, allowing for undisturbed sleep.
Video: Demonstration of the self-cleaning cycle of the SHETAZ S20-Pro-W litter box. This video shows the internal mechanism sifting litter and depositing waste into the collection bin.
5. Maintenance
5.1 Waste Disposal
The litter box features an odor-sealed waste compartment with a large 12-liter capacity, reducing the frequency of emptying to approximately every two weeks for a single cat. To empty:
- Pull out the waste drawer from the bottom of the unit.
- Pull the drawstrings of the trash bag to seal it.
- Dispose of the sealed bag and replace it with a new one.
- Slide the waste drawer back into place.
Image: The 12L waste bin, designed for up to 15 days of use.
5.2 Cleaning the Unit
For thorough cleaning, the unit is designed for easy disassembly:
- The anti-stick silicone grid and mesh system efficiently separates waste, handling even soft stools.
- The removable liner features a double-sided waterproof coating with 300D high-density Oxford cloth for easy cleaning.
- To clean, remove the top cover, unclip the cylinder, and separate the front and rear cylinders.
- Remove the silicone liner and sieve for individual cleaning.
- The base should not be washed with water as it poses a risk to electronic components.
- After cleaning and air drying, reassemble the components in reverse order.
Image: Removable liner for easy cleaning.
Image: Steps for disassembling the litter box for cleaning.
5.3 Litter Selection
The SHETAZ S20-Pro-W is compatible with various types of cat litter, including plant-based, bentonite, mixed, and mineral sands.
Image: Various cat litter types supported by the device.
6. Troubleshooting
If you encounter any issues with your SHETAZ S20-Pro-W, please refer to the following common solutions:
| Issue | Possible Cause | Solution |
|---|---|---|
| Device not turning on | Power adapter not connected, power outlet issue | Ensure power adapter is securely plugged in. Try a different power outlet. |
| Cleaning cycle not starting | Cat detected inside, waste bin full, manual mode not activated | Check for cat presence. Empty waste bin. Initiate cleaning via app or manual button. |
| Odor issues | Waste bin full, unit needs cleaning | Empty waste bin and replace bag. Perform a thorough cleaning of the unit. |
| App connectivity problems | Incorrect Wi-Fi password, 5GHz Wi-Fi network, device too far from router | Ensure correct 2.4GHz Wi-Fi network and password. Move device closer to router. Re-pair the device with the app. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | S20-Pro-W |
| Brand | SHETAZ |
| Litter Box Type | Automated Self-Cleaning Litter Box |
| Product Dimensions (LxWxH) | 19.56" x 25.98" x 21.1" |
| Item Weight | 29.3 Pounds |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Color | white 001 |
| Target Audience | House-cats |
| Max Cat Weight | 30 lbs |
| Waste Capacity | 12 Liters (approx. 2 weeks for one cat) |
| Connectivity | 2.4GHz Wi-Fi for App Control |
| Safety Features | Infrared sensors, Weight detection, Instant stop technology, Kitten Mode |
8. Warranty and Support
8.1 Warranty Information
The SHETAZ S20-Pro-W Automatic Cat Litter Box comes with a standard 1-year manufacturer's warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
8.2 Customer Support
For technical assistance, troubleshooting, or warranty inquiries, please refer to the contact information provided in your User Guide Manual or visit the official SHETAZ website for support resources.