Sweet taize ZB-BQL28/ZB-BQL68 Single Flavor Soft Serve Ice Cream Machine User Manual

1. Introduction

Thank you for choosing the Sweet taize Single Flavor Soft Serve Ice Cream Machine. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your ZB-BQL28 or ZB-BQL68 model. Please read this manual thoroughly before operating the machine and retain it for future reference.

Image 1: Sweet taize ZB-BQL28/ZB-BQL68 Soft Serve Ice Cream Machine. This image displays the front view of the purple ice cream machine, showing the dispensing handle, control panel, and a soft-serve ice cream cone being filled.

2. Safety Instructions

To prevent injury or damage, always observe basic safety precautions when using electrical appliances. Read all instructions carefully before use.

• Ensure the machine is connected to a grounded power outlet with the correct voltage (refer to specifications).
• Do not immerse the machine's main body, cord, or plug in water or other liquids.
• Keep hands and utensils out of the freezing cylinder during operation to prevent injury.
• Always unplug the machine before cleaning, assembling, or disassembling parts.
• Do not operate the machine with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
• Place the machine on a stable, level, and dry surface, ensuring adequate ventilation around the unit.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
• Only use food-grade ingredients and ensure proper hygiene when preparing and handling ice cream mix.
• WARNING: To avoid suffocation, keep plastic bags away from children. This is not a toy.

Image 2: Product warning labels and manufacturer information. This image shows various warning labels, including a suffocation warning for plastic bags, and details for the manufacturer and EU representative.

3. Product Features

• Fast Refrigeration: Equipped with a powerful compressor for rapid cooling, achieving first molding in approximately 10 minutes.
• Efficient Output: Features a 2.5L (ZB-BQL28) or 3.5L (ZB-BQL68) material box and a 1L (ZB-BQL28) or 1.2L (ZB-BQL68) freezer box, producing 4-8 kg/H (80-100 pieces/H).
• Intelligent LCD Control Panel: Integrated functions for automatic pre-cooling, defrosting, one-button cleaning, and timer settings.
• Durable Construction: Body and liner made of food-grade stainless steel, ensuring durability, rust resistance, and ease of cleaning.
• Double Puffing Technology: Enhances taste and improves raw material utilization by increasing the expansion rate by up to 40%.
• Compact Design: Tabletop unit suitable for various commercial and home settings.

Image 3: Diagram illustrating the Double Puffing Technology. This image shows an internal view of the machine with an air-pressurized puffing stick and a built-in puffing system, indicating a 40% taste improvement and 30% raw material saving.

Image 4: Illustration of a high-quality compressor. This image highlights the compressor unit, emphasizing fast cooling, energy efficiency, and stable performance.

4. Specifications

The following table details the specifications for the ZB-BQL28 and ZB-BQL68 models:

Note: Please verify the voltage requirements with your local power supply before operation.

Image 5: Diagram showing the dimensions of the ZB-BQL28 and ZB-BQL68 models, alongside a table of their respective specifications including power, voltage, capacity, and weight.

5. Setup

5.1 Unpacking

1. Carefully remove the ice cream machine from its packaging.
2. Inspect the machine for any signs of damage during transit. If damaged, contact customer support immediately.
3. Remove all packaging materials, including protective films and tapes. Keep plastic bags away from children.

5.2 Placement

• Place the machine on a stable, level, and dry countertop or surface.
• Ensure there is adequate space (at least 15 cm or 6 inches) around all sides of the machine for proper ventilation. Do not block air vents.
• Avoid placing the machine near heat sources or in direct sunlight.

5.3 Initial Cleaning

Before first use, thoroughly clean all parts that will come into contact with food.

1. Unplug the machine.
2. Disassemble the dispensing handle, dispensing valve, and freezing cylinder components (refer to Maintenance section for detailed disassembly).
3. Wash all removable parts with warm, soapy water. Rinse thoroughly and dry completely.
4. Wipe the exterior of the machine with a damp cloth. Do not use abrasive cleaners.
5. Reassemble all parts, ensuring they are correctly seated.

5.4 Power Connection

• Ensure the power switch is in the "OFF" position.
• Plug the power cord into a grounded electrical outlet that matches the machine's voltage requirements (220V).

Image 6: The ice cream machine positioned on a kitchen countertop, showing the top hopper where the mix is poured. This illustrates a typical setup environment.

6. Operating Instructions

6.1 Preparing the Ice Cream Mix

• Prepare your desired soft serve ice cream mix according to its recipe or manufacturer's instructions.
• Ensure the mix is thoroughly chilled (typically 2-4°C / 35-40°F) before pouring into the machine for optimal results.

6.2 Filling the Hopper

1. Open the lid of the refrigerated hopper located at the top of the machine.
2. Carefully pour the chilled ice cream mix into the hopper. Do not overfill; ensure the mix level is below the maximum fill line.
3. Close the hopper lid securely.

6.3 Starting the Machine and Freezing

The machine features an intuitive LCD control panel for operation.

Image 7: Close-up of the LED screen control panel. This image highlights the "One-Touch Freeze," "Adjust The Hardness," "One-Touch Unfreeze," and "One-Touch Wash" functions.

1. Turn on the main power switch. The LCD panel will illuminate.
2. Press the "FREEZE" button (often labeled "COLD" or with a snowflake icon) to start the freezing process. The machine will begin to churn and cool the mix in the freezing cylinder.
3. The first batch typically takes about 10-12 minutes. Subsequent batches may be faster (2-3 minutes) due to the pre-cooled state.
4. Adjusting Hardness: Use the "+" and "-" buttons on the control panel to adjust the desired hardness of the ice cream. Higher numbers usually indicate a firmer consistency.
5. The machine may have an automatic pre-cooling function to keep the mix in the hopper chilled before freezing.

6.4 Dispensing Ice Cream

• Once the ice cream reaches the desired consistency (the machine may indicate readiness or stop churning), place a cone or cup under the dispensing nozzle.
• Pull down the dispensing handle to release the soft serve ice cream.
• Push the handle back up to stop dispensing.

6.5 Defrost Function

• If the ice cream becomes too hard or frozen in the cylinder, use the "UNFREEZE" or "DEFROST" function on the LCD panel. This will gently warm the cylinder to bring the ice cream back to a servable consistency.

7. Maintenance and Cleaning

Regular cleaning and maintenance are crucial for hygiene, optimal performance, and longevity of your ice cream machine.

7.1 Daily Cleaning (Auto Clean)

The machine features a convenient one-button cleaning program:

1. After dispensing the last batch of ice cream, remove any remaining mix from the hopper.
2. Pour approximately 1-2 liters of warm water (not hot) into the hopper.
3. Press the "CLEAN" button (often labeled "WASH" or with a brush icon) on the LCD panel. The machine will churn the water to clean the freezing cylinder.
4. Allow the machine to run for 5-10 minutes.
5. Place a bucket under the dispensing nozzle and pull the handle to drain the cleaning water.
6. Repeat with fresh water until the drained water is clear.
7. Turn off and unplug the machine.

7.2 Deep Cleaning (Weekly/Bi-Weekly)

For thorough sanitation, a deep clean involving disassembly is recommended regularly.

1. Unplug the machine.
2. Perform the daily auto-clean cycle as described above.
3. Disassembly:
   • Remove the dispensing handle and its pins.
   • Carefully detach the front dispensing panel/valve assembly.
   • Remove the auger (mixing paddle) from the freezing cylinder.
   • Remove any O-rings or gaskets from the disassembled parts.
4. Washing: Wash all disassembled parts (handle, valve, auger, O-rings, gaskets) with warm, soapy water using a soft brush. Pay close attention to crevices.
5. Rinsing and Sanitizing: Rinse all parts thoroughly with clean water. For commercial use, consider using a food-grade sanitizer solution as per manufacturer instructions.
6. Drying: Allow all parts to air dry completely on a clean surface, or dry with a clean, lint-free cloth.
7. Reassembly:
   • Lubricate O-rings and gaskets with food-grade lubricant before reassembly to ensure a proper seal and prevent leaks.
   • Carefully reinsert the auger into the freezing cylinder.
   • Reattach the front dispensing panel/valve assembly, ensuring all seals are correctly seated.
   • Reinstall the dispensing handle and pins.
8. Wipe down the exterior of the machine with a damp cloth.

7.3 Storage

• If storing for an extended period, ensure the machine is thoroughly cleaned and dried.
• Store in a clean, dry, and well-ventilated area, away from direct sunlight and extreme temperatures.

8. Troubleshooting

This section addresses common issues you might encounter. For problems not listed here, please contact customer support.

9. Warranty and Support

Sweet taize is committed to customer satisfaction. If you have any questions, concerns, or require technical assistance, please contact our support team.

• For product inquiries or support, please email: ttz202408@163.com
• Please provide your model number (ZB-BQL28 or ZB-BQL68) and a detailed description of the issue when contacting support.

Manufacturer Information:

• Manufacturer: Taiyuan Tengtaize E-commerce Co., Ltd.
• Address: Room 301, Unit 3, Building 2, Yihexiyuan, No. 25, Xinkai South Lane, Balingqiao Street, Xinghualing District, Taiyuan City, Shanxi Province
• EU Representative: Apex CE Specialists GmbH, Grafenberger Allee 277, Düsseldorf, Germany
• EU Representative Email: info@apex-ce.com

Image 8: Label showing the EU Representative details (Apex CE Specialists GmbH) and the CE mark, indicating compliance with European health, safety, and environmental protection standards.