PIXGOOD M128-EEA

PIXGOOD 2K 11-inch Tablet M128-EEA User Manual

Model: M128-EEA | Brand: PIXGOOD

1. Introduction

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your PIXGOOD 2K 11-inch Tablet, model M128-EEA. Please read this manual thoroughly before using your device to ensure proper functionality and to maximize your user experience.

PIXGOOD 2K 11-inch Tablet with included accessories
The PIXGOOD 2K 11-inch Tablet M128-EEA, shown with its full suite of accessories including keyboard, mouse, pen, and protective case.

2. Package Contents

Upon opening the package, please verify that all the following items are included:

  • 1 x PIXGOOD Tablet PC (M128-EEA)
  • 1 x Keyboard
  • 1 x Mouse
  • 1 x Protective Case
  • 1 x Pen (Stylus)
  • 1 x Earphones
  • 1 x Charger (5V/3A)
  • 1 x OTG Cable
  • 1 x USB Cable (Type-C)
  • 1 x User Manual (this document)

3. Setup Guide

3.1 Initial Power On and Charging

  1. Connect the provided charger to the tablet's USB Type-C port.
  2. Plug the charger into a power outlet.
  3. Press and hold the power button located on the side of the tablet until the PIXGOOD logo appears.
  4. Follow the on-screen instructions to complete the initial setup, including language selection, Wi-Fi connection, and Google account login.

3.2 SIM Card and MicroSD Card Installation

The tablet supports dual Nano 4G LTE SIM cards and a MicroSD card for expanded storage up to 1TB.

  1. Locate the SIM/MicroSD card tray on the side of the tablet.
  2. Use the provided SIM ejector tool to open the tray.
  3. Carefully place your Nano SIM card(s) and/or MicroSD card into the designated slots on the tray. Ensure correct orientation.
  4. Gently push the tray back into the tablet until it clicks into place.
Illustration of SIM card and MicroSD card installation in the PIXGOOD tablet
This image illustrates the process of inserting dual SIM cards into the tablet's tray, enabling 4G LTE connectivity.

3.3 Connecting Accessories

Your PIXGOOD tablet comes with a keyboard, mouse, and pen for enhanced productivity.

  • Keyboard & Mouse: These accessories connect via Bluetooth. Turn on Bluetooth on your tablet (Settings > Connected devices > Bluetooth), then put the keyboard/mouse into pairing mode (refer to their individual manuals if needed). Select the device from the tablet's Bluetooth list to pair.
  • Pen (Stylus): The pen is typically passive and does not require pairing. Simply use it directly on the screen for navigation or writing.
  • Earphones: Plug the earphones into the 3.5mm audio jack on the tablet.

4. Operating Instructions

4.1 Android 15 Operating System

Your tablet runs on Android 15, offering an intuitive and secure user experience. Navigate through the interface using touch gestures, access apps from the home screen or app drawer, and customize settings to your preference.

Android 15 interface on PIXGOOD tablet, showing various apps and features
The PIXGOOD tablet features the Android 15 operating system, providing enhanced privacy, security, and device control.

4.2 Display and Entertainment

The 11-inch INCELL IPS display with 2000x1200 FHD resolution provides a clear and vibrant viewing experience. With Widevine L1 certification, you can stream high-definition content from platforms like Netflix, YouTube, and Prime Video at 1080p resolution.

PIXGOOD tablet displaying 1080p streaming content from various services
Enjoy 1080p streaming on popular platforms like Netflix and YouTube, thanks to the tablet's Widevine L1 support and high-resolution display.

4.3 Connectivity

  • Wi-Fi: Connect to 2.4GHz or 5GHz Wi-Fi networks for fast internet access. Go to Settings > Network & internet > Wi-Fi.
  • 4G LTE: If a SIM card is installed, enable mobile data in Settings > Network & internet > Mobile network.
  • Bluetooth: Pair with Bluetooth devices like headphones, speakers, or the included keyboard and mouse. Go to Settings > Connected devices > Bluetooth.

4.4 Camera Usage

The tablet features a 13MP rear camera and an 8MP front camera. Open the Camera app to capture photos and videos. Switch between front and rear cameras, and explore various camera modes.

Close-up of the PIXGOOD tablet's rear camera module and front camera
The tablet is equipped with a 13MP rear camera and an 8MP front camera for capturing images and video calls.

4.5 Versatile Usage Scenarios

The PIXGOOD M128-EEA tablet is designed for a wide range of activities, from productivity and learning to entertainment and communication. Its portability and robust features make it suitable for various daily uses.

Collage of people using the PIXGOOD tablet in various settings like working, gaming, and video calls
The tablet can be used for diverse activities such as work, gaming, video calls, and browsing, adapting to different user needs and environments.

5. Maintenance

5.1 Cleaning Your Tablet

  • Use a soft, lint-free cloth to clean the screen and body of the tablet.
  • For stubborn smudges, slightly dampen the cloth with water or a screen-cleaning solution.
  • Avoid using harsh chemicals, abrasive materials, or excessive moisture.

5.2 Software Updates

Regularly check for and install software updates to ensure your tablet has the latest features, security patches, and performance improvements. Go to Settings > System > System update.

5.3 Storage Optimization

To maintain optimal performance, periodically manage your tablet's storage. Delete unnecessary files, uninstall unused apps, and move large media files to the MicroSD card or cloud storage. The tablet offers 512GB of internal storage and supports up to 1TB MicroSD expansion.

Diagram showing PIXGOOD tablet's storage and RAM specifications
The tablet features 36GB RAM (12GB physical + 24GB virtual) and 512GB ROM, with support for up to 1TB TF card expansion.

6. Troubleshooting

If you encounter issues with your tablet, refer to the following common solutions:

  • Tablet not turning on: Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on again.
  • Slow performance: Close unused applications, clear cache, or restart the tablet. Check for available storage space.
  • Wi-Fi/4G connectivity issues: Restart the tablet and your router/modem. Ensure airplane mode is off. Verify SIM card installation and mobile data settings.
  • Apps crashing: Clear the app's cache and data (Settings > Apps > [App Name] > Storage & cache). If the issue persists, reinstall the app.
  • Touchscreen unresponsive: Restart the tablet. If the problem continues, contact customer support.

7. Specifications

FeatureSpecification
BrandPIXGOOD
Model NumberM128-EEA
Operating SystemAndroid 15
ProcessorOcta-Core 2.0GHz (Helio G80)
RAM36GB (12GB physical + 24GB virtual expansion)
Internal Storage (ROM)512GB
Expandable StorageUp to 1TB via MicroSD card
Display Size11 inches
Display TypeINCELL IPS
Display Resolution2000 x 1200 FHD
Widevine CertificationL1 (for 1080p streaming)
Rear Camera13.0MP
Front Camera8.0MP
Wi-Fi2.4GHz / 5GHz (802.11 ac/b/g/n)
Cellular Connectivity2G/3G/4G LTE (Dual SIM support)
BluetoothYes
GPSYes
Battery Capacity9580mAh
Charger Output5V/3A
PortsUSB Type-C, 3.5mm Headphone Jack
Dimensions (L x W x H)257.35mm x 168.65mm x 8.45mm
Weight539g

8. Warranty and Support

8.1 Product Warranty

The PIXGOOD M128-EEA tablet comes with a 36-month manufacturer's warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.

PIXGOOD 2 Years Warranty badge
PIXGOOD products are typically covered by a manufacturer's warranty, with this model offering a 36-month period.

8.2 Customer Support

For any questions, technical assistance, or warranty claims, please contact PIXGOOD customer support through the platform where you purchased the product (e.g., Amazon). We are committed to resolving any issues you may encounter.

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For more information, visit the product page.