G96 Max

Generic G96 Max Android Smart TV Box User Manual

Model: G96 Max | Brand: Generic

Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your Generic G96 Max Android Smart TV Box. This device is designed to transform your television into a smart entertainment hub, offering 4K Ultra HD streaming with HDR10 support, powered by Android 13. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

Package Contents

Verify that all items are present in the package:

Generic G96 Max Smart TV Box, remote, HDMI cable, and power adapter

Image: The Generic G96 Max Smart TV Box, its voice remote control, HDMI cable, and power adapter, along with the product packaging.

Setup Instructions

  1. Connect the TV Box to your Television: Use the provided HDMI cable to connect the HDMI OUT port on the Smart TV Box to an available HDMI IN port on your television.
    Diagram showing 3-step setup: attach TV box to TV, connect to internet, start streaming

    Image: A visual guide illustrating the three-step setup process: connecting the TV box to the television, establishing an internet connection, and initiating streaming.

  2. Connect Power: Plug the power adapter into the DC IN port on the Smart TV Box, then plug the adapter into a wall outlet. The device will automatically power on.
  3. Select Input Source: On your television, select the correct HDMI input source that corresponds to the port where the TV Box is connected.
  4. Initial Setup Wizard: Follow the on-screen instructions to complete the initial setup, including language selection, network connection (Wi-Fi or Ethernet), and Google account login.
  5. Connect to Internet: During the setup wizard, select your Wi-Fi network and enter the password, or connect an Ethernet cable to the LAN port for a wired connection. The device supports WiFi 2.4G.

Operating Instructions

Using the Voice Remote Control

Generic G96 Max Smart TV Box and its voice remote control

Image: The Generic G96 Max Smart TV Box positioned next to its voice-enabled remote control.

Navigating the Android TV Interface

The G96 Max runs on Android 13, providing a user-friendly interface.

Maintenance

Troubleshooting

ProblemPossible Solution
No power
  • Ensure the power adapter is securely connected to the device and a working power outlet.
  • Try a different power outlet.
No picture on TV
  • Verify the HDMI cable is securely connected to both the TV Box and the television.
  • Ensure the correct HDMI input source is selected on your television.
  • Try a different HDMI cable or HDMI port on your TV.
No internet connection
  • Check your Wi-Fi password and ensure it is entered correctly.
  • Restart your Wi-Fi router and the TV Box.
  • If using Ethernet, ensure the cable is connected properly and your router is functioning.
Remote control not responding
  • Replace the batteries in the remote control.
  • Ensure there are no obstructions between the remote and the TV Box.
  • Re-pair the remote control if it uses Bluetooth (refer to device settings for pairing instructions).
Slow performance or freezing
  • Close unused applications running in the background.
  • Clear the cache of frequently used applications.
  • Restart the TV Box.
  • Consider a factory reset if issues persist (backup important data first).

Specifications

Warranty and Support

The Generic G96 Max Android Smart TV Box comes with a 6-month warranty from the date of purchase. This warranty covers manufacturing defects. For warranty claims or technical support, please contact your retailer or the manufacturer, Adam Enterprises.

Please retain your purchase receipt as proof of purchase for warranty purposes.

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