1. Introduction
This manual provides comprehensive instructions for the Cleyver T57W IP Phone and the Cleyver ODHW25V2 DECT Headset System. This professional VoIP package is designed to enhance communication efficiency in business environments.
The system includes:
- Cleyver T57W IP Phone: A Voice over IP (VoIP) phone featuring a 7-inch color touchscreen, Wi-Fi, and Bluetooth connectivity.
- Cleyver ODHW25V2 DECT Duo Headset: A wireless DECT headset with dual earcups and noise cancellation for clear audio.
- Electronic Hook Switch (EHS) Module: Enables remote call control directly from the headset.
Figure 1.1: Cleyver T57W IP Phone, ODHW25V2 DECT Headset, and connecting cables.
2. Package Contents
Before proceeding with installation, verify that all items are present in the package:
- Cleyver T57W IP Phone
- Handset and Handset Cord
- Ethernet Cable
- Power Adapter for IP Phone
- Cleyver ODHW25V2 DECT Duo Headset
- DECT Headset Base Station
- Power Adapter for Headset Base Station
- EHS Module and Connecting Cables
- Quick Start Guide (if included)
Figure 2.1: Included connecting cables for the IP phone and headset system.
3. Setup
3.1. Cleyver T57W IP Phone Setup
- Connect the Handset: Plug one end of the coiled handset cord into the handset port on the IP phone and the other end into the handset.
- Connect to Network: Connect one end of the Ethernet cable to the Internet port on the IP phone and the other end to your network router or switch.
- Connect Power: Plug the power adapter into the power port on the IP phone and then into an electrical outlet. The phone will power on automatically.
Figure 3.1: Side view of the Cleyver T57W IP Phone, illustrating port locations for connections.
3.2. Cleyver ODHW25V2 DECT Headset Setup
- Connect Headset Base Power: Plug the power adapter into the power port on the DECT headset base station and then into an electrical outlet.
- Connect to IP Phone (EHS): Use the provided EHS module and cables to connect the headset base station to the appropriate ports on the Cleyver T57W IP Phone. Refer to the EHS module's specific instructions for detailed connection steps, as ports may vary.
- Place Headset on Base: Place the ODHW25V2 headset onto the charging cradle of the base station. Ensure it is seated correctly for charging.
- Pairing (if necessary): The headset and base station are usually pre-paired. If pairing is required, follow the instructions in the headset's specific manual.
Figure 3.2: Rear view of the DECT headset base station, showing power and connection ports.
3.3. Initial Configuration
Upon first power-up, the T57W IP Phone will guide you through initial setup steps on its 7-inch touchscreen. This typically includes:
- Network Settings: Configure IP address (DHCP or Static), DNS.
- SIP Account Registration: Enter your SIP server address, username, password, and other credentials provided by your VoIP service provider.
- Date and Time: Set the correct date and time or configure NTP server.
Figure 3.3: Front view of the Cleyver T57W IP Phone, highlighting the 7-inch color touchscreen.
4. Operating Instructions
4.1. T57W IP Phone Basic Operations
- Making a Call: Lift the handset or press the Speaker button, then dial the number and press the Dial/Send key. Alternatively, use the touchscreen to select a contact.
- Answering a Call: Lift the handset, press the Speaker button, or press the Answer soft key on the touchscreen.
- Ending a Call: Replace the handset or press the End Call soft key.
- Hold: During a call, press the Hold soft key.
- Transfer: During a call, press the Transfer soft key and follow the on-screen prompts.
- Conference: During a call, press the Conference soft key and follow the on-screen prompts to add participants.
- Volume Adjustment: Use the volume keys on the phone to adjust handset, speaker, or ringer volume.
4.2. ODHW25V2 DECT Headset Usage
Figure 4.1: Cleyver ODHW25V2 DECT Headset on its charging base, ready for use.
- Wearing the Headset: Adjust the headband and microphone boom for a comfortable fit. The dual earcups provide passive noise isolation.
- Answering/Ending Calls (EHS): When connected via EHS, you can answer or end calls by pressing the call control button on the headset.
- Volume Control: Use the volume buttons on the headset to adjust listening volume.
- Mute: Press the mute button on the headset to mute your microphone during a call.
- Charging: Always return the headset to its base station when not in use to ensure it remains charged.
Figure 4.2: Example of a user operating the Cleyver T57W IP Phone and headset for business communication.
5. Maintenance
5.1. Cleaning
- Use a soft, dry, anti-static cloth to clean the phone's surface and touchscreen.
- For the headset, gently wipe earcups and headband with a slightly damp cloth. Avoid excessive moisture.
- Do not use harsh chemicals, cleaning solvents, or abrasive cleaners.
5.2. Software Updates
Periodically check for firmware updates for your Cleyver T57W IP Phone through the phone's web interface or system settings. Updates can provide new features, performance improvements, and security enhancements. Consult your IT administrator or VoIP service provider for guidance on applying updates.
5.3. Headset Battery Care
- Always return the headset to its charging base when not in use to maintain optimal battery life.
- Avoid fully discharging the battery frequently.
- Store the headset in a cool, dry place if not used for extended periods.
6. Troubleshooting
If you encounter issues with your Cleyver T57W IP Phone and ODHW25V2 DECT Headset System, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not power on | Power adapter not connected or faulty. | Ensure the power adapter is securely connected to the phone and a working electrical outlet. Try a different outlet. |
| No dial tone / Cannot make calls | Network connection issue; SIP account not registered. | Check Ethernet cable connection. Verify network status on the phone's screen. Ensure SIP account details are correctly entered and registered. Contact your VoIP provider if registration fails. |
| Headset not connecting or poor audio | Headset out of range; low battery; EHS module issue. | Ensure headset is within range of the base station. Place headset on base to charge. Verify EHS module connections and configuration. Re-pair headset if necessary. |
| Touchscreen unresponsive | Temporary software glitch. | Restart the IP phone by unplugging and re-plugging the power adapter. |
7. Specifications
Key technical specifications for the Cleyver T57W IP Phone and ODHW25V2 DECT Headset System:
| Feature | Detail |
|---|---|
| Brand | Cleyver |
| Model Number | YEALINKT57WHW20V2 |
| IP Phone Display | 7-inch Color Touchscreen |
| Connectivity (IP Phone) | SIP-VoIP, Built-in Wi-Fi, Bluetooth |
| Headset Type | DECT Duo, Wireless, Noise Cancellation |
| Call Management | Electronic Hook Switch (EHS) support |
| Power Source | Wired (Power Adapters included) |
| Material | Plastic, Metal |
| Product Dimensions | 30 x 22 x 23.5 cm (L x W x H) |
| Item Weight | 1.2 kg |
| Compatible Devices | DECT phone systems, VoIP SIP phones |
8. Warranty and Support
8.1. Warranty Information
The Cleyver T57W IP Phone and ODHW25V2 DECT Headset System comes with a two-year warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.
8.2. Customer Support
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact your vendor or Cleyver customer support. Refer to the contact information provided with your purchase documentation or visit the official Cleyver website for support resources.
