1. Introduction
This manual provides detailed instructions for the proper setup, operation, and maintenance of your AOC ACW2212 Headset. Designed for PC use, this headset features a noise-cancelling microphone and voice isolation technology to enhance communication clarity in various work environments. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.
2. Package Contents
Verify that all items listed below are present in your product package:
- AOC ACW2212 Headset
- USB Wireless Dongle
- 3.5mm Audio Cable
- Charging Cable (USB-C to USB-A)
- User Manual (this document)
3. Product Overview
Familiarize yourself with the components of your AOC ACW2212 Headset:

Image 1: AOC ACW2212 Headset with included USB wireless dongle and 3.5mm audio jack. The headset features an adjustable headband, over-ear cups, and a flexible boom microphone with integrated controls.
Headset Components:
- Adjustable Headband: For comfortable fit.
- Earcups: Over-ear design for sound isolation.
- Boom Microphone: Flexible and adjustable, with noise-cancelling capabilities.
- Volume Controls: Buttons located on the earcup for adjusting audio output.
- Microphone Mute Button: For quick muting/unmuting of the microphone.
- Power Button: To turn the headset on or off.
- USB-C Charging Port: For recharging the internal battery.
- 3.5mm Audio Jack: For wired connection.
4. Setup
4.1 Wired Connection (3.5mm Audio Cable)
- Connect one end of the 3.5mm audio cable to the 3.5mm audio jack on the headset.
- Connect the other end of the 3.5mm audio cable to the audio output port on your PC or device.
- Ensure your device's audio settings are configured to use the headset as the input and output device.
4.2 Wireless Connection (USB Dongle)
- Insert the USB wireless dongle into an available USB port on your PC.
- Power on the headset by pressing and holding the Power button until the indicator light illuminates.
- The headset and dongle should automatically pair. A solid indicator light on the headset typically signifies a successful connection.
- Adjust your PC's sound settings to select the AOC ACW2212 Headset as the default playback and recording device.
4.3 Bluetooth Connection
- Ensure the headset is powered off.
- Press and hold the Power button for approximately 5-7 seconds until the indicator light flashes rapidly, indicating pairing mode.
- On your device (PC, smartphone, etc.), navigate to the Bluetooth settings and enable Bluetooth.
- Search for available devices and select "AOC ACW2212" from the list.
- Once connected, the headset's indicator light will typically become solid or flash slowly.
5. Operating Instructions
5.1 Power On/Off
- To Power On: Press and hold the Power button for 2 seconds.
- To Power Off: Press and hold the Power button for 3 seconds.
5.2 Volume Control
- Volume Up: Press the '+' button.
- Volume Down: Press the '-' button.
5.3 Microphone Mute/Unmute
- Press the Microphone Mute button on the boom mic to toggle mute on or off. An indicator light on the mic or headset may show the mute status.
5.4 Charging the Headset
- Connect the charging cable to the USB-C port on the headset and the other end to a USB power source.
- The indicator light will typically show charging status (e.g., red for charging, green/off for fully charged).
6. Maintenance
To ensure the longevity and optimal performance of your headset, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the headset. For earcups, a slightly damp cloth can be used, but avoid excessive moisture. Do not use harsh chemicals or abrasive cleaners.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
- Cable Care: Avoid bending or twisting cables excessively to prevent damage.
- Battery: For optimal battery life, avoid fully discharging the headset frequently. Charge it regularly.
7. Troubleshooting
If you encounter issues with your headset, refer to the following table for common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from headset | Headset not powered on; Incorrect audio output selected; Low battery; Loose cable connection. | Ensure headset is on; Check PC audio settings; Charge headset; Reconnect cables securely. |
| Microphone not working | Microphone muted; Incorrect audio input selected; Loose cable connection. | Unmute microphone; Check PC audio input settings; Reconnect cables securely. |
| Cannot pair via Bluetooth/Wireless | Headset not in pairing mode; Device Bluetooth off; Dongle not properly inserted. | Put headset in pairing mode; Enable Bluetooth on device; Reinsert USB dongle. |
| Poor audio quality | Interference; Distance from dongle/device; Low battery. | Move closer to device/dongle; Charge headset; Avoid sources of interference. |
8. Specifications
Technical specifications for the AOC ACW2212 Headset:
| Feature | Detail |
|---|---|
| Model Name | ACW2212 |
| Connectivity Technology | Wired (3.5mm), Wireless (USB Dongle), Bluetooth |
| Form Factor | On Ear |
| Ear Placement | Over Ear |
| Color | Black |
| Manufacturer | AOC |
| Item Weight | 331.12 g |
| Batteries | 1 A battery (included) |
9. Warranty and Support
This AOC ACW2212 Headset comes with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included in your product packaging or visit the official AOC website. For technical support, troubleshooting assistance, or service inquiries, please contact AOC customer support through their official channels.





