1. Introduction
Thank you for choosing the WHOY WHOY-10100-W Dehumidifier. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new appliance. Please read it thoroughly before use and retain it for future reference.
This high-capacity dehumidifier is designed to effectively manage humidity in areas up to 5,000 sq. ft., removing up to 100 pints of moisture daily. It features a large water tank, continuous drainage option, intelligent humidity control, and convenient app control for a comfortable living environment.
2. Safety Instructions
To reduce the risk of fire, electric shock, or injury, always follow these basic precautions:
- Read all instructions before using the appliance.
- Ensure the power supply matches the voltage specified on the rating label.
- Do not operate the dehumidifier with a damaged cord or plug.
- Always unplug the unit before cleaning, servicing, or moving it.
- Do not block air inlets or outlets.
- Keep the unit on a level, stable surface to prevent water spillage.
- Do not use the appliance near water or in excessively wet environments.
- This appliance is for residential use only.
3. Product Overview
Familiarize yourself with the components of your WHOY Dehumidifier.
Figure 3.1: Front view of the WHOY WHOY-10100-W Dehumidifier with its digital control panel and a smartphone displaying the app interface.
Figure 3.2: Side view of the WHOY WHOY-10100-W Dehumidifier illustrating its dimensions (13.39 inches width, 10.83 inches depth, 24.8 inches height) and key features such as Auto Defrosting, Power-Off Memory Restart, 24-Hour Auto On/Off Timer, Compressor Protection, Overflow Protection, App Control, and Washable Filter.
Control Panel Features:
- Power Button: Turns the unit on or off.
- RH%/Hr Buttons (+/-): Adjusts the desired humidity level.
- Mode Button: Cycles through operating modes (HUM Set, DRY, Automatic).
- Timer Button: Sets the auto on/off timer.
- Display: Shows current humidity, timer settings, and mode indicators (WiFi, Tank Full, Defrost, Turbo, Normal, Auto).
4. Setup and Installation
4.1 Unpacking
- Carefully remove the dehumidifier from its packaging.
- Remove all packing materials, including any tape or protective films.
- Check for any shipping damage. If the unit is damaged, do not operate it and contact customer support.
4.2 Placement
- Place the dehumidifier on a firm, level surface that can support its weight when the water tank is full.
- Ensure there is at least 8 inches (20 cm) of space around the unit for proper air circulation. Do not block the air inlet or outlet.
- Avoid placing the unit near heat sources or in direct sunlight.
- The unit is equipped with smooth-rolling casters for easy mobility.
Figure 4.1: The WHOY WHOY-10100-W Dehumidifier positioned in a living room, illustrating optimal air circulation for effective dehumidification across a 5,000 sq. ft. area.
4.3 Power Connection
Plug the power cord into a grounded electrical outlet. The unit will beep once, and the display will illuminate briefly.
5. Operation
5.1 Basic Operation
- Press the Power button to turn the dehumidifier on. The display will show the current room humidity.
- Press the Mode button to select your desired operating mode.
- Use the RH%/Hr (+/-) buttons to set the desired humidity level (typically between 30% and 80% relative humidity). The unit will operate until the set humidity is reached, then cycle on and off to maintain it.
5.2 Operating Modes
Figure 5.1: Illustration of the three operating modes: Hum Set Mode for precise humidity control, Turbo Mode for quick clothes drying, and Auto Mode for automatic humidity balancing.
- HUM Set Mode: Allows you to manually set a specific target humidity level. The unit will run until this level is achieved and then maintain it.
- DRY Mode (Turbo): Activates a continuous high-power operation with increased airflow (129.5 CFM) for rapid drying of wet clothes or quick dehumidification.
- AUTOMATIC Mode: The dehumidifier automatically balances humidity levels and adjusts fan speed for hassle-free operation. It will operate based on predefined humidity ranges: above 70% (High Power), 55-70% (Low Power), and below 55% (Compressor Off).
5.3 App Control
The WHOY WHOY-10100-W Dehumidifier can be controlled remotely via a smartphone app. This allows you to adjust settings, switch modes, set timers, and monitor the tank level from anywhere.
Figure 5.2: A smartphone displaying the control app for the WHOY WHOY-10100-W Dehumidifier, showing various settings and integration with smart home systems like Hey Google, Alexa, IFTTT, and SmartThings.
Refer to the separate app instruction guide for detailed pairing and usage instructions. The dehumidifier also supports voice control through compatible assistants like Alexa and Google Assistant.
5.4 Timer Function
Use the Timer button to set a specific time for the unit to automatically turn on or off. This feature helps conserve energy and ensures optimal humidity control when needed.
6. Water Drainage
Your dehumidifier offers two drainage options: manual emptying of the water tank or continuous drainage via a hose.
6.1 Emptying the Water Tank
The dehumidifier features a 2.15-gallon (8-liter) water tank. When the tank is full, the unit will automatically shut off, and a 'Tank Full' indicator will illuminate on the display and an app reminder will be sent if connected.
- Gently pull out the water tank from the front of the unit.
- Carefully carry the tank to a sink or drain.
- Pour out the collected water.
- Slide the empty water tank back into the unit until it clicks into place. The dehumidifier will resume operation.
Figure 6.1: The WHOY WHOY-10100-W Dehumidifier showing its 2.15-gallon water tank and the continuous drain hose connection, ideal for extended operation without manual emptying.
6.2 Continuous Drainage
For continuous operation without needing to empty the tank, use the included drain hose.
- Locate the continuous drainage outlet on the back of the unit.
- Remove the rubber stopper (if present).
- Connect one end of the provided 4.9 ft drain hose to the outlet.
- Ensure the other end of the hose is placed in a suitable drain (e.g., floor drain, large bucket) and that the hose is sloped downwards to allow gravity drainage.
- Verify that the hose is securely connected and free of kinks to prevent leaks.
7. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your dehumidifier.
7.1 Cleaning the Air Filter
The dehumidifier is equipped with a removable and washable filter. A dirty filter can reduce efficiency and airflow.
- Turn off the dehumidifier and unplug it from the power outlet.
- Locate the air filter on the back or side of the unit and gently pull it out.
- Wash the filter with warm, soapy water. Rinse thoroughly.
- Allow the filter to air dry completely before reinserting it. Do not use a dryer or direct heat.
- Reinsert the dry filter into the unit.
It is recommended to clean the filter every two weeks or more frequently depending on usage and air quality.
7.2 Cleaning the Unit Exterior
- Turn off the dehumidifier and unplug it.
- Wipe the exterior with a soft, damp cloth.
- Do not use harsh chemicals, abrasives, or solvents, as these can damage the surface.
7.3 Storage
If the unit will not be used for an extended period:
- Empty the water tank and ensure it is clean and dry.
- Clean the air filter.
- Coil the power cord neatly.
- Store the dehumidifier in an upright position in a cool, dry place, away from direct sunlight and extreme temperatures.
8. Troubleshooting
Before contacting customer support, please refer to the following table for common issues and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Dehumidifier does not turn on. | No power supply. Water tank is full or not properly inserted. | Check power cord and outlet. Empty and reinsert the water tank correctly. |
| No water collected or low dehumidification. | Air filter is dirty. Room temperature is too low. Humidity setting is too high. Air inlet/outlet blocked. | Clean the air filter. Dehumidifiers operate best above 41°F (5°C). Lower the desired humidity setting. Ensure proper clearance around the unit. |
| Unit is noisy. | Unit is not on a level surface. Air filter is dirty. | Place the unit on a flat, stable surface. Clean the air filter. |
| Frost appears on coils. | Low room temperature. | The unit has an automatic defrost function. Allow it to complete the defrost cycle. If persistent, increase room temperature. |
9. Specifications
| Feature | Specification |
|---|---|
| Brand | WHOY |
| Model Name | WHOY-10100-W |
| Floor Area Coverage | Up to 5000 Square Feet |
| Dehumidification Capacity | 100 Pints/Day (95°F, 95% RH) or 80 Pints/Day (86°F, 80% RH) |
| Tank Volume | 2.15 Gallons (8 Liters) |
| Product Dimensions (D x W x H) | 10.83"D x 13.39"W x 24.8"H |
| Item Weight | 35.3 pounds |
| Color | Off-White |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Wattage | 260 watts |
| Special Features | Adjustable Humidity Control, Automatic Shutoff, Portable, Quiet Operation, Removable Tank, Washable Filter, Water Level Indicator, Bucket Storage, Timer, Drain Hose Outlet, Comfort Operation, Continuous Operation, Automatic Defrost, Automatic Moisture Removal, Standard Mode, Turbo Mode, App Control |
| Included Components | Dehumidifier, Drain Hose, User Manual |
10. Warranty and Customer Support
Your WHOY Dehumidifier is covered by a manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms and conditions.
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact WHOY customer support through the retailer where the product was purchased or visit the official WHOY website for contact information.