1. Introduction
Welcome to the user manual for your NE20 Translation Earbuds. These Bluetooth 5.4 earphones feature AI translation capabilities, an LCD touch screen, and IPX6 waterproofing, making them suitable for workouts and daily use. This manual provides detailed instructions on how to set up, operate, and maintain your earbuds to ensure optimal performance.
The NE20 earbuds are designed to break communication barriers with real-time translation across 140 languages, offer professional-grade noise cancellation, and provide all-day comfort with extended battery life.
2. What's in the Box
Upon opening your NE20 Translation Earbuds package, you should find the following items:
- 1 Pc * NE20 Translation Earbuds
- 1 Pc * USB Charging Cable
- 1 Pc * Charging Box
- 1 Pc * Users Manual (this document)

Figure 2.1: Package Contents Overview. This image displays the NE20 earbuds, their charging case with an LCD screen, a USB charging cable, and a visual representation of the accompanying mobile application.
3. Specifications
| Feature | Detail |
|---|---|
| Product Name | NE20 Translation Earbuds |
| Model Number | GS6421341 |
| Color | Black |
| Connectivity Technology | Wireless (Bluetooth V6.0) |
| Charging Port | Type-C |
| Operation Mode | Touch Control |
| Wireless Range | 15m |
| Earbud Battery Capacity | 30mAh |
| Earbud Battery Life | 6~8 hours |
| Charging Time | ≤1.5 hours |
| Call Duration | Approx. 4~5 hours (at 80% volume) |
| Waterproof Rating | IPX6 |
| Weight | 100g (total package) |

Figure 3.1: Battery Life Overview. This image illustrates the impressive battery capacity and long battery life of the NE20 earbuds and their charging case.

Figure 3.2: IPX6 Waterproof Rating. The image demonstrates the earbuds' resistance to water, highlighting their suitability for use during workouts and in wet conditions.
4. Setup
4.1. Charging the Earbuds and Case
- Place the NE20 earbuds into the charging case. Ensure they are correctly seated in their respective slots.
- Connect the provided USB Type-C charging cable to the charging port on the case.
- Connect the other end of the USB cable to a compatible USB power source (e.g., wall adapter, computer USB port).
- The LCD screen on the charging case will display the charging status. Allow approximately 1.5 hours for a full charge.
4.2. Bluetooth Pairing
- Ensure the earbuds are charged and inside the charging case.
- Open the charging case lid. The earbuds will automatically enter pairing mode.
- On your smartphone or Bluetooth-enabled device, go to the Bluetooth settings.
- Search for available devices and select "NE20" from the list.
- Once connected, the earbuds will indicate successful pairing (e.g., a voice prompt or LED indicator).
4.3. App Installation (for Translation Features)
To utilize the AI translation and other advanced features, download the dedicated NE20 companion app on your smartphone. Refer to the QR code or app store links provided in the quick start guide or on the product packaging.
5. Operating Instructions
5.1. Basic Controls (Touch Control)
The NE20 earbuds feature intuitive touch controls. Specific functions may vary slightly based on the app settings.
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Answer/End Call: Single tap on either earbud.
- Reject Call: Long press on either earbud.
- Activate Voice Assistant: Triple tap on either earbud.

Figure 5.1: Multiple Functions Display. This image showcases the diverse functionalities accessible via the earbuds' touch screen and companion app, including music control, noise cancellation, and voice assistant activation.
5.2. AI Translation Features
The NE20 earbuds offer advanced AI translation modes:
- Real-time Translation: Use the companion app to select source and target languages. Speak into your earbud, and the translation will be played through the other earbud or your phone's speaker.
- Face-to-Face Translation: In this mode, one person wears an earbud, and the other holds the phone. The app facilitates two-way translation with audio, ideal for international negotiations or travel.

Figure 5.2: AI Translation Capabilities. This image highlights the earbuds' ability to translate into 134 languages, demonstrating their utility for global communication.

Figure 5.3: Face-to-Face Translation Mode. This image depicts the two-way audio translation feature, where one person wears the earbud and the other uses the phone for seamless communication.
5.3. Noise Cancellation
The NE20 earbuds feature professional-grade noise cancellation. This function can typically be toggled on/off via the touch controls or through the companion app, providing an immersive audio experience by blocking out environmental distractions.
5.4. Audio Quality
Experience enhanced bass quality and space reverberation with the NE20 earbuds, providing a rich and immersive sound profile for music and calls.

Figure 5.4: Bass Quality Enhancement. This image visually represents the advanced audio technology within the earbuds, focusing on improved bass and sound spaciousness.
6. Maintenance
6.1. Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Gently remove any earwax or debris from the earbud mesh using a small, soft brush or cotton swab.
6.2. Storage
- When not in use, always store the earbuds in their charging case to protect them and keep them charged.
- Store the device in a cool, dry place, away from direct sunlight and extreme temperatures.
6.3. Water Resistance (IPX6)
The NE20 earbuds are IPX6 waterproof, meaning they are resistant to high-pressure water jets from any direction. This makes them suitable for use during workouts where heavy sweat may occur. However, they are not designed for submersion in water (e.g., swimming or showering).
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds not charging | Improper placement in case, faulty cable/charger, dirty charging contacts. | Ensure earbuds are correctly seated. Try a different USB cable or power source. Clean charging contacts on earbuds and case. |
| Cannot pair with device | Earbuds not in pairing mode, Bluetooth off on device, too far from device. | Open case lid to enter pairing mode. Ensure Bluetooth is enabled on your device. Move device closer to earbuds (within 15m). Forget "NE20" from device's Bluetooth list and re-pair. |
| No sound or low volume | Volume too low on device, earbud not properly seated, dirty earbud mesh. | Increase volume on your connected device. Ensure earbuds are securely in your ears. Clean earbud mesh. |
| Translation not working | App not open/configured, internet connection issues, incorrect language selection. | Ensure the NE20 app is open and correctly configured. Check your internet connection. Verify that the correct source and target languages are selected in the app. |
| Touch controls unresponsive | Dirty touch surface, temporary software glitch. | Clean the touch surface of the earbuds. Place earbuds back in the case, close, and reopen to reset. |
8. Warranty and Support
Your NE20 Translation Earbuds come with a standard return policy. For specific warranty details and support, please refer to the documentation provided at the time of purchase or contact the seller directly. Keep your proof of purchase for any warranty claims.
For technical assistance or further inquiries, please reach out to the manufacturer or the retailer from whom you purchased the product.