Introduction
Thank you for choosing the Kismile Countertop Nugget Ice Maker. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your ice maker. Please read these instructions thoroughly before use and retain them for future reference.
Important Safety Instructions
- Ensure the ice maker is placed on a stable, level surface.
- Do not immerse the appliance, power cord, or plug in water or other liquids.
- Keep the ice maker away from heat sources and direct sunlight.
- Use only potable water in the appliance.
- Unplug the ice maker before cleaning or when not in use for extended periods.
- Do not operate the appliance with a damaged cord or plug.
- This appliance is for household use only.
Product Overview
The Kismile Countertop Nugget Ice Maker produces soft, chewable pebble ice. It features a direct dispensing system and a self-cleaning function for convenience.

Image: Front view of the Kismile Nugget Ice Maker, showing ice being dispensed into a glass. The control panel is visible above the dispenser.
Key Features
- Efficient Ice Production: Produces up to 50 lbs of nugget ice per day, with ice ready in 8-11 minutes per cycle.
- Chewable Nugget Ice: Creates soft, chewable pebble ice.
- Direct Dispensing: Designed for easy, contactless ice collection by placing a cup under the dispenser and pulling a lever.
- Removable Water Tank: Features a 2.4L rear water reservoir that can be filled directly or removed for filling and cleaning.
- Self-Cleaning Function: Integrated system for easy maintenance of the water reservoir and internal pipelines.
- Intelligent Control Panel: Equipped with indicator lights for ice quantity, low water, ice making status, and cleaning process.

Image: The ice maker on a countertop, with an overlay indicating "50 Lbs 24 Hrs" output, next to glasses of iced beverages.

Image: A detailed view of the control panel, showing the ice quantity indicator, water shortage indicator, self-cleaning indicator, and ice making indicator.
Setup
Unpacking
- Carefully remove the ice maker from its packaging.
- Remove all packing materials, including tape and protective films.
- Inspect the appliance for any damage. If damaged, do not operate and contact customer support.
Placement
- Place the ice maker on a flat, stable, and heat-resistant surface.
- Ensure there is adequate ventilation around the unit (at least 5 inches of space on all sides).
- Avoid placing the ice maker near direct sunlight, heat sources, or appliances that emit heat.
- Ensure the power cord is not pinched or damaged.
Initial Cleaning
Before first use, it is recommended to clean the ice maker.
- Fill the water reservoir with clean, potable water.
- Initiate the self-cleaning cycle (refer to the "Operating Instructions" section for details).
- After the cleaning cycle, drain the water completely.
- Wipe down the exterior with a soft, damp cloth.
Operating Instructions
Filling the Water Reservoir
- Locate the 2.4L removable water reservoir at the rear of the unit.
- The reservoir can be filled directly through the flip-top lid while attached to the machine.
- Alternatively, the reservoir can be removed and filled under a faucet. Ensure it is securely re-inserted before operation.
- Use only clean, potable water. Do not exceed the maximum fill line.

Image: Rear view of the ice maker showing the transparent 2.4L removable water tank being handled, with an inset highlighting the internal water connection.

Image: A hand pouring water into the top-fill opening of the ice maker's water reservoir.
Making Ice
- Ensure the water reservoir is filled.
- Plug the ice maker into a grounded electrical outlet.
- Press the ON/OFF button on the control panel to start the ice making process. The "ICE" indicator light will illuminate.
- The first batch of ice typically takes 8-11 minutes. Subsequent batches may be faster.
- The ice maker will continue to produce ice until the ice basket is full or the water reservoir is empty.

Image: A finger pressing the ON/OFF button located on the control panel of the ice maker.
Dispensing Ice
- Place your cup or glass directly under the ice dispenser opening.
- Pull the lever located above the dispenser opening to release ice.
- Release the lever to stop dispensing.

Image: A hand operating the lever for contactless ice collection, with ice falling into a glass below.

Image: Ice cubes being dispensed from the machine into a glass, demonstrating the direct dispensing feature.
Control Panel Indicators
- Ice Quantity Indicator: A five-level indicator shows the amount of ice remaining in the storage basket.
- Low Water Indicator: Illuminates when the water reservoir needs refilling.
- Ice Making Indicator: Illuminates when the machine is actively producing ice.
- Cleaning Indicator: Illuminates when the self-cleaning process is active.
Maintenance
Self-Cleaning Function
The ice maker features an automatic self-cleaning function to maintain hygiene.
- Ensure the water reservoir is filled with clean water.
- Press and hold the CLEAN button (or follow specific instructions if combined with ON/OFF button) to initiate the self-cleaning cycle. The "CLEAN" indicator light will illuminate.
- The cycle will run for a set duration, circulating water through the internal components.
- Once the cycle is complete, drain the water from the reservoir and wipe dry.

Image: An X-ray view diagram of the ice maker, illustrating the water circulation path during the self-cleaning process.
Regular Cleaning
- Exterior: Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Water Reservoir: The removable water tank can be washed with mild soap and water. Rinse thoroughly before re-inserting.
- Ice Dispenser Area: Regularly clean the ice dispensing area to prevent buildup.
- Drainage: Periodically drain any remaining water from the unit, especially if storing for an extended period.
Storage
If the ice maker will not be used for an extended period:
- Perform a self-cleaning cycle.
- Drain all water from the reservoir and internal components.
- Ensure all parts are completely dry to prevent mold or mildew growth.
- Store the appliance in a cool, dry place, away from direct sunlight.
Troubleshooting
Refer to the table below for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker not producing ice. | No water in reservoir; power not connected; machine not turned on. | Fill water reservoir; ensure power cord is securely plugged in; press ON/OFF button. |
| "Low Water" indicator is on. | Water reservoir is empty or below minimum level. | Refill the water reservoir with potable water. |
| Ice production is slow. | Ambient temperature is too high; poor ventilation; water temperature is too warm. | Ensure proper ventilation; use colder water; operate in a cooler environment. |
| Ice tastes unusual. | Unit needs cleaning; old water in reservoir. | Perform a self-cleaning cycle; use fresh, potable water. |
| Ice dispenser not working. | Ice jam; lever not fully engaged. | Check for ice blockage and clear carefully; ensure the lever is pulled completely. |
If the problem persists after attempting these solutions, please contact Kismile customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | Kismile |
| Model Name | 20DN (KS-Z5820DDN-BKK) |
| Product Dimensions (D x W x H) | 16.34" x 10.63" x 16.93" |
| Weight | 38.5 Pounds |
| Ice Production Capacity | Up to 50 lbs / 24 hours |
| Water Reservoir Capacity | 2.4 Liters |
| Refrigerant | R600a |
| First Ice Production Time | 8-11 minutes |
Warranty and Support
For warranty information or technical support, please refer to the warranty card included with your product or contact Kismile customer service directly. Please have your model number (20DN or KS-Z5820DDN-BKK) and purchase date available when contacting support.
You can visit the official Kismile store for more information: Kismile Store on Amazon