TONGVEO 4K PTZ Conference Room Camera System

1. Introduction

This user manual provides comprehensive instructions for the TONGVEO 4K PTZ Conference Room Camera System AI Auto-Tracking 20x Zoom. This all-in-one solution integrates a high-definition 4K PTZ camera with AI auto-tracking capabilities and a Bluetooth speakerphone, designed to enhance your large remote meetings and live streaming experiences. Please read this manual thoroughly before operation to ensure proper setup and optimal performance.

2. Package Contents

Please verify that all items listed below are included in your package:

• 1 x TONGVEO 4K HDMI PTZ Camera
• 1 x Bluetooth Speakerphone
• 1 x Remote Control
• 1 x Wall Mount and screws
• 1 x 9.8ft USB cable
• 1 x DC 12V/2A Power Adapter
• 1 x User Manual

Figure 2.1: All components included in the TONGVEO 4K PTZ Conference Room Camera System package.

3. Product Overview

The TONGVEO Conference Room Camera System is an integrated solution for high-quality video and audio conferencing.

3.1. 4K PTZ Camera Features

• Ultra HD 4K Resolution: Captures video up to 3840x2160 at 30fps, ensuring crisp and clear visuals.
• Advanced CMOS Sensor: Equipped with a 1/2.8-inch 8.29-megapixel sensor for superior image quality.
• 20x Optical Zoom: Provides detailed close-ups from a distance, paired with a 63° wide-angle lens.
• AI Auto-Tracking: Features precise Humanoid & Face Recognition to seamlessly track the speaker, maintaining a perfect view. Supports AI Auto Tracking, Presenter Tracking, and Webpage AI Tracking Mode.
• Multi-Interface Outputs: Supports HDMI, USB3.0, and IP/LAN video output for diverse connectivity and live streaming.
• Network Protocols: Supports POE (Power over Ethernet), RTSP, RTMP, H.264/H.265 encoding for versatile integration.

Figure 3.1: Key features of the TONGVEO 4K PTZ Camera.

Figure 3.2: Explanation of the AI auto-tracking functionality.

3.2. Bluetooth Speakerphone Features

• 4 Microphone Arrays: Ensures clear voice pickup with a 5M (16.4ft) range.
• Full Duplex Audio: Allows participants to speak and be heard simultaneously without interruption.
• Multiple Connection Methods: Connects via USB, Bluetooth 5.0, or wireless dongle for versatile setup.
• Built-in Battery: 2400mAh battery provides 6-8 hours of continuous operation.
• Hands-Free Design: Convenient for conference calls without needing to hold the device.

Figure 3.3: Speakerphone connection options.

3.3. System Compatibility and Applications

• Universal Compatibility: Supports Windows XP/Vista/7/8/8.1/10/11, Mac OS 10.4 and higher, Android, and Linux (UVC support required).
• Software Integration: Seamlessly integrates with popular online conferencing software such as Zoom, Teams, OBS, WebEx, Vmix, GoToMeeting, BlueJeans, and YouTube.
• Versatile Installation: The camera can be installed on a desk, wall-mounted, tripod-mounted, or ceiling-mounted.

Figure 3.4: System compatibility with various platforms.

4. Setup

Follow these steps to set up your TONGVEO Conference Room Camera System:

1. Camera Placement: Choose a suitable location for the camera (desk, wall, tripod, or ceiling) ensuring a clear view of the meeting area. Use the provided wall mount and screws if wall-mounting.
2. Power Connection: Connect the DC 12V/2A Power Adapter to the camera's power input and plug it into an electrical outlet.
3. Speakerphone Connection: Connect the Bluetooth Speakerphone to your PC or laptop using one of the following methods:
   • USB Cable: Use the provided 9.8ft USB cable to connect the speakerphone directly to your computer.
   • Bluetooth 5.0: Pair the speakerphone wirelessly via Bluetooth with your device.
   • Wireless Dongle: Insert the wireless dongle into a USB port on your computer, and the speakerphone will automatically connect.
4. Video Output Connection: Connect the camera to your display or recording device:
   • HDMI: Connect an HDMI cable from the camera to a smart TV or display for high-quality video output.
   • USB3.0: Connect the USB3.0 cable from the camera to your PC for direct video feed.
   • LAN (IP): Connect an Ethernet cable to the RJ45 port for network-based video streaming and POE support (if applicable).
5. System Power On: Ensure all connections are secure. The system should power on automatically or can be turned on using the power button on the camera or remote control.

Figure 4.1: Multi-interface connection options for the system.

5. Operating Instructions

This section details the operation of your TONGVEO Conference Room Camera System.

5.1. Camera Control (Using Remote Control)

The included remote control allows full control over the camera's functions:

• PTZ Control: Use the directional arrows to pan (left/right) and tilt (up/down) the camera.
• Zoom Control: Use the 'Zoom In' and 'Zoom Out' buttons to adjust the optical zoom.
• AI Auto-Tracking Activation: Press the 'AI' button to activate or deactivate the AI auto-tracking feature.
• Preset Positions: Set and recall up to 9 preset camera positions for quick adjustments during a meeting.
• Image Settings: Adjust brightness, mirror image, and other visual modes.

5.2. Speakerphone Operation

The speakerphone features intuitive controls for audio management:

• Power On/Off: Press and hold the power button to turn the speakerphone on or off.
• Volume Control: Use the '+' and '-' buttons to adjust the speaker volume.
• Microphone Mute: Press the microphone icon button to mute or unmute the microphones.
• Answer/Hang Up: Use the phone icon buttons to answer or end calls when connected to a communication platform.

6. Maintenance

To ensure the longevity and optimal performance of your TONGVEO Conference Room Camera System, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the camera lens and the speakerphone surface. Avoid using harsh chemicals or abrasive materials.
• Storage: When not in use for extended periods, store the system in a cool, dry place away from direct sunlight and extreme temperatures.
• Cable Management: Ensure all cables are neatly organized and not kinked or pinched to prevent damage.
• Software Updates: Periodically check the TONGVEO official website for any firmware or software updates to ensure compatibility and access to new features.

7. Troubleshooting

If you encounter any issues with your system, please refer to the following common troubleshooting tips:

If the problem persists after trying these solutions, please contact TONGVEO customer support for further assistance.

8. Specifications

9. Warranty and Customer Support

TONGVEO provides a 3-year Manufacturer warranty for this product. We also offer lifetime technical support to ensure your complete satisfaction. If you have any questions, encounter issues, or require assistance, our dedicated support team is ready to respond within 24 hours to resolve your concerns quickly and effectively.

Please feel free to reach out to us through the contact information provided on our official website or through your purchase platform. Your confidence in our product is our priority.