1. Introduction
This manual provides essential instructions for the safe and effective use of your COSTWAY 2-in-1 Rollator Walker. This versatile mobility aid functions as both a rollator walker and a transport chair, designed to assist individuals with mobility challenges. Please read this manual thoroughly before assembly and first use, and retain it for future reference.
2. Safety Information and Warnings
Important: Always read all labels, warnings, and instructions provided with the product before use. Failure to do so may result in injury or damage to the product.
- Ensure all parts are securely assembled and locked before each use.
- Do not exceed the maximum weight limit of 160 kg (352 lbs).
- Always engage the brakes when sitting on the seat or when the rollator is stationary.
- Use caution on uneven surfaces, inclines, or slippery areas.
- When using as a transport chair, ensure the user's feet are on the footrests and the person pushing has full control.
- Regularly inspect the wheels, brakes, and frame for any signs of wear or damage.
- Keep hands and fingers clear of moving parts during folding and unfolding.
3. Product Components
Your COSTWAY 2-in-1 Rollator Walker includes the following main components:
- Lightweight Aluminum Frame
- Cushioned PVC Wheels (20 cm diameter)
- Adjustable Handles with Brake Levers
- Comfortable Seat
- Reversible Backrest
- Folding Footrests
- Removable Storage Bag
- Umbrella/Cane Holder
4. Setup and Assembly
The COSTWAY 2-in-1 Rollator Walker is designed for easy assembly. Follow these steps:
- Unfolding the Rollator: Carefully remove the rollator from its packaging. Place it on a flat, stable surface. Pull the handles outwards until the frame locks into its open position. Ensure the seat is flat and secure.
- Attaching the Backrest: Slide the reversible backrest into its designated slots on the frame. Ensure it clicks securely into place.
- Attaching the Footrests: If using as a transport chair, attach the folding footrests to the lower front frame. They should click into place.
- Attaching the Storage Bag: Hook the removable storage bag onto the frame beneath the seat.
- Adjusting Handle Height: Press the adjustment buttons on the handle tubes and slide the handles up or down to the desired height (87-99 cm). Ensure both handles are at the same height and the adjustment buttons are fully engaged in the holes.


5. Operating Instructions
5.1 Using as a Rollator Walker
- Ensure the backrest is positioned for walker use (facing forward).
- Stand behind the rollator, holding both handles firmly.
- Push the rollator forward a short distance, then step forward with one foot, followed by the other. Maintain a steady pace.
- Keep your body upright and centered between the handles for stability.
5.2 Using as a Transport Chair
- Engage the parking brakes.
- Rotate the backrest to face the rear, allowing the user to sit comfortably.
- Lower the footrests for the user's feet.
- The user should sit on the seat with their back against the backrest and feet on the footrests.
- A caregiver can then push the chair using the handles. Ensure the brakes are disengaged before moving.
5.3 Brake Operation
- To Slow Down: Gently pull the brake levers upwards towards the handles. Release to resume normal movement.
- To Lock Wheels (Parking Brake): Push the brake levers downwards until they click into the locked position. This will prevent the rollator from moving. Always engage the parking brake when sitting or when the rollator is stationary.
- To Release Parking Brake: Pull the brake levers upwards until they release from the locked position.

5.4 Folding and Storage
To fold the rollator for transport or storage:
- Ensure the storage bag is empty and removed if desired.
- Lift the handle located on the seat upwards. The rollator will begin to fold inwards.
- Continue to fold until it reaches a compact size.
- The folded rollator can be easily transported in a car trunk or stored in small spaces.

6. Maintenance
- Cleaning: Wipe the frame and seat with a damp cloth and mild detergent. Do not use abrasive cleaners.
- Brakes: Periodically check the brake cables and levers for proper function and adjustment. If brakes feel loose or ineffective, consult a qualified technician.
- Wheels: Ensure wheels rotate freely and are free from debris. Check for wear on the PVC wheels.
- Fasteners: Regularly check all screws, bolts, and other fasteners to ensure they are tight. Do not overtighten.
- Storage: Store the rollator in a dry place, away from direct sunlight and extreme temperatures.
7. Troubleshooting
If you encounter any issues with your rollator, refer to the following common troubleshooting tips:
| Problem | Possible Cause | Solution |
|---|---|---|
| Rollator does not fold easily. | Obstruction or incorrect folding procedure. | Ensure the storage bag is removed and the seat handle is lifted correctly. Check for any items blocking the folding mechanism. |
| Brakes are not effective. | Brake cables are loose or worn. | Check brake cable tension. If unsure how to adjust, consult a qualified technician. Do not use if brakes are not fully functional. |
| Wheels are stiff or squeaky. | Debris in wheels or lack of lubrication. | Clean wheels thoroughly. Apply a small amount of silicone-based lubricant to the wheel axles if necessary. |
For issues not listed here or if solutions do not resolve the problem, please contact COSTWAY customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | VT32232NWIT |
| Material | Aluminum, PVC |
| Open Dimensions (L x W x H) | 105 x 63 x 87-99 cm (41.3 x 24.8 x 34.3-39 inches) |
| Folded Dimensions (L x W x H) | 105 x 25 x 87-99 cm (41.3 x 9.8 x 34.3-39 inches) |
| Seat Dimensions (L x W) | 46 x 31 cm (18.1 x 12.2 inches) |
| Seat Height from Ground | 57 cm (22.4 inches) |
| Wheel Diameter | 20 cm (7.9 inches) |
| Storage Bag Dimensions (L x W x H) | 40 x 9 x 33 cm (15.7 x 3.5 x 13 inches) |
| Net Weight | 9.5 kg (20.9 lbs) |
| Weight Capacity | 160 kg (352 lbs) |

9. Warranty and Support
For warranty information, product support, or to purchase replacement parts, please refer to the contact information provided with your purchase or visit the official COSTWAY website. Always provide your model number (VT32232NWIT) when contacting support.
Manufacturer: COSTWAY
Country of Origin: China