Important Safety Instructions
Read all instructions before using this appliance. Failure to follow the warnings and instructions may result in electric shock, fire, and/or serious injury.
- This appliance is for household use only. Do not use outdoors or on wet surfaces.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children.
- Use only as described in this manual. Use only manufacturer's recommended attachments.
- Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle plug or appliance with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use without dust cup and/or filters in place.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs.
- Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Only use the adapter and battery pack provided by SunSare.
- Charge only in temperatures between 0-40°C (32-104°F).
Product Overview
The SunSare X11 Cordless Vacuum Cleaner is designed for efficient cleaning across various surfaces. Familiarize yourself with its components:
Main Unit: Comprises the handle, battery, and dust cup with filtration system.
Main Body: The core handheld vacuum unit, including the motor and dust collection system.
Telescopic Tube: Extends the reach for floor cleaning and high-up areas.
Floor Brush & V-Roller: Designed for effective cleaning on various floor types, featuring anti-tangle technology and green LED lights.
Dust Cup: Large 1.5L capacity for extended cleaning sessions, with one-pull emptying.
HEPA Filters: Multi-layer filtration system, including 3 extra filters for long-lasting use.
Crevice Nozzle: Ideal for reaching tight spaces and corners.
Flat Brush: Suitable for upholstery and delicate surfaces.
Aromatherapy Tablets: Releases a refreshing scent during cleaning.
Adapter: For charging the battery.
Wall Mount: For convenient storage and charging.
Stainless Steel Filter: Part of the multi-layer filtration system.
Setup and Assembly
- Unpacking: Carefully remove all components from the packaging. Ensure all parts listed in the Product Overview are present.
- Battery Installation:
Align the battery pack with the main unit's battery slot and slide it in until it clicks securely into place. To remove, press the orange release button on the battery and slide it out.
Video: Demonstrates the installation process of the vacuum cleaner machine, including attaching the main unit to the telescopic tube and floor brush.
- Assembling the Vacuum:
- Connect the telescopic tube to the main unit by aligning the connectors and pushing until it clicks.
- Attach the floor brush to the other end of the telescopic tube, ensuring a secure connection.
- For handheld use, detach the telescopic tube and attach desired accessories (crevice nozzle, flat brush) directly to the main unit.
- Wall Mount Installation:
Choose a suitable location for the wall mount. Use the provided screws and anchors to securely attach the mount to the wall. Ensure it is at a height that allows the vacuum to hang freely and be easily accessible for charging.
- Charging:
Connect the adapter to the charging port on the wall mount or directly to the battery if removed. Plug the adapter into a power outlet. The LED display on the main unit will indicate charging status. A full charge takes approximately 4 hours.
Operating Instructions
- Power On/Off:
Press the power button on the handle to turn the vacuum on or off. The LED display will illuminate.
Image: Close-up of the LED display on the vacuum's handle, showing battery indicator, suction mode indicator, and power/suction adjustment buttons.
- Adjusting Suction Modes:
The vacuum features three suction modes: ECO, MID, and MAX. Press the suction level adjustment button on the handle to cycle through the modes. The LED display will show the current mode.
- ECO Mode (15KPa): Up to 70 minutes runtime, ideal for light cleaning on hard floors.
- MID Mode (28KPa): Up to 40 minutes runtime, suitable for general cleaning.
- MAX Mode (55KPa): Up to 20 minutes runtime, for deep cleaning and stubborn dirt on carpets.
- Using the Green LED Laser:
The floor brush is equipped with a green LED laser that illuminates hidden dust particles on hard floors, ensuring thorough cleaning.
Image: The floor brush with its green LED laser shining on a floor, highlighting dust and debris for better visibility during cleaning.
- Aromatherapy Function:
Insert an aromatherapy tablet into the designated slot (refer to the Quick User Guide for exact location) to release a refreshing scent while vacuuming.
Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your vacuum cleaner.
- Emptying the Dust Cup:
When the dust cup is full (indicated on the LED display), press the one-pull release button to empty its contents directly into a trash bin. This is a quick and hands-free process.
Image: A hand demonstrating the one-pull mechanism to empty the dust cup into a trash can, showing debris falling out.
Video: Illustrates the disassembly and installation of the dust cup, showing how to remove it from the main unit and separate its components for cleaning.
- Cleaning Filters:
The HEPA filters and stainless steel filter should be cleaned regularly. Remove them from the dust cup (refer to the Quick User Guide for detailed steps). Tap them gently to remove loose dust or rinse them under cold water. Ensure filters are completely dry before re-installing to prevent damage to the motor.
- Cleaning the Brush Roll:
The V-shaped brush roll is designed to prevent hair tangling, but occasional cleaning may be necessary. Unlock the brush roll cover on the floor brush and remove the brush roll. Use the provided hair cleaning tool to remove any tangled hair or debris. Re-install the brush roll and secure the cover.
Video: Shows the disassembly and installation process of the floor brush roller, including how to remove it for cleaning and reinsert it correctly.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum not turning on. | Battery not charged or not properly installed. | Ensure battery is fully charged and clicked securely into place. |
| Low suction power. | Dust cup full, filters clogged, or brush roll obstructed. | Empty dust cup. Clean or replace filters. Remove any obstructions from the brush roll. |
| Brush roll not rotating. | Hair or debris tangled in the brush roll. | Turn off the vacuum, remove the brush roll, and clear any tangles. |
| Short runtime. | Using MAX mode continuously or battery not fully charged. | Use lower suction modes for longer runtime. Ensure battery is fully charged before use. |
| Unusual noise. | Obstruction in the air path or damaged component. | Check for blockages in the nozzle, tube, or dust cup. If noise persists, contact customer support. |
Specifications
- Model: ES-CJD4024-RY (US-X11-2)
- Power: 650W Brushless Motor
- Suction Power: Up to 55KPa
- Battery: Rechargeable High-Energy Lithium-Ion (29.6 Volts)
- Runtime: Up to 70 minutes (ECO mode), 40 minutes (MID mode), 20 minutes (MAX mode)
- Charge Time: 4 Hours
- Dust Cup Capacity: 1.5L
- Filtration: Multi-Layer HEPA Filtration System
- Noise Level: < 62dB
- Weight: 2.6 Kilograms
- Dimensions (L x W x H): 12"L x 10"W x 26"H (fully assembled)
- Special Features: Green LED Laser, V-Anti-Tangle Brush, One-Pull Dust Emptying, Aromatherapy Function, Smart LED Display, Height Adjustable (94cm~118cm)
- Included Components: Main Body (Handle/Battery/Dust Cup/Stainless steel filter/HEPA Filter/Outlet Air Filter), Telescopic Tube, Floor brush & V-Roller, Wall Mount (Screws*2, Expansion*2), Crevice Nozzle, Flat Brush, Hair Cleaning Tool, Aromatherapy, Adapter, Extra 2 HEPA Filters, Quick User Guide
Warranty and Support
The SunSare X11 Cordless Vacuum Cleaner comes with a 3-year free protection support.
For any questions or assistance, please contact the Brand Service Center or reach out through "Customer Service – Order History – Dealers – Questions."
We are always here to help!