Gooway 3D Face Recognition Smart Door Lock User Manual

1. Introduction

This manual provides detailed instructions for the installation, setup, operation, and maintenance of your Gooway 3D Face Recognition Smart Door Lock. This advanced security device integrates multiple unlocking methods, a video doorbell, and smart monitoring features to enhance your home security and convenience.

Figure 1.1: Gooway 3D Face Recognition Smart Door Lock and included accessories.

Key Features:

• 6-in-1 Unlocking Methods: 3D Face Recognition, Fingerprint, IC Card, Password, Mobile App, and Mechanical Key.
• Integrated Video Doorbell: 4-inch HD interior screen for real-time viewing and two-way audio communication.
• Remote Access & Control: Wi-Fi connectivity for remote unlocking, monitoring, and user management via mobile app.
• Automatic Video Recording: 8-second video recording upon doorbell press or alarm trigger, stored in the cloud.
• PIR Motion Detection: Real-time alerts and automatic facial recognition activation upon approach.
• Durable & Weatherproof: Aluminum alloy panel, steel mortise lock body, and IP66 waterproof rating.
• Emergency Power: 4200mAh rechargeable lithium battery with outdoor emergency charging port and mechanical key backup.

2. What's in the Box

Carefully unpack the contents and ensure all items are present and undamaged. If any items are missing or damaged, please contact customer support.

• 3D Face Recognition Video Smart Lock (Front and Rear Panels)
• Mortise Lock Body
• Mounting Hardware (Screws, Spindle)
• Mechanical Keys (2)
• IC Cards (2)
• Rechargeable Lithium Battery
• Charging Cable
• User Manual (This Document)

3. Specifications

Figure 3.1: Smart Lock and Mortise Dimensions. Note: This smart lock uses a mortise lock body and may require custom installation. Please measure your door's hole distance before purchase.

4. Installation

The Gooway Smart Door Lock is designed for secure installation. Due to its mortise lock design, it may not fit standard doors and could require custom installation. Professional installation is recommended to ensure proper functionality and security.

Important Considerations Before Installation:

• Door Compatibility: Verify your door's thickness and backset measurements against the lock's specifications (refer to Figure 3.1).
• Mortise Lock: This lock uses a mortise lock body, which is different from traditional cylindrical latches. Ensure your door is compatible or prepared for this type of installation.
• Wiring: While the lock is battery-powered, consider the routing of internal cables between the front and rear panels.

General Installation Steps (Consult a Professional if Unsure):

1. Prepare the Door: Ensure the door frame and door are clean and free of obstructions. If replacing an existing lock, remove it.
2. Install Mortise Lock Body: Insert the mortise lock body into the door's edge. Secure it with screws.
3. Install Spindle and Cables: Insert the spindle through the mortise and route the necessary cables through the door.
4. Mount Front Panel: Attach the front panel, ensuring the spindle and cables align correctly. Secure it loosely.
5. Mount Rear Panel: Connect the cables from the front panel to the rear panel. Attach the rear panel to the door, aligning it with the front panel. Secure both panels firmly.
6. Install Battery: Insert the rechargeable lithium battery into the designated compartment in the rear panel.
7. Test Functionality: Before closing the door, test the mechanical handle and deadbolt to ensure smooth operation.

5. Initial Setup and User Management

After physical installation, proceed with the initial setup and registration of users.

5.1 App Download and Pairing

1. Download App: Search for the recommended smart home app (e.g., Tuya Smart or Smart Life) on your mobile device's app store (iOS or Android).
2. Create Account: Register for a new account or log in if you already have one.
3. Add Device: Follow the in-app instructions to add your Gooway Smart Door Lock. This typically involves putting the lock into pairing mode (refer to the lock's screen or internal instructions) and connecting it to your home Wi-Fi network.

5.2 User Registration (Multiple Unlocking Methods)

The lock supports various unlocking methods. You can register users directly on the lock's screen or through the mobile app.

Figure 5.1: The Gooway Smart Lock offers multiple convenient unlocking methods.

5.2.1 3D Face Recognition Registration

1. Access the user management menu on the lock's screen or via the app.
2. Select 'Add Face'.
3. Follow the on-screen prompts to position your face correctly for scanning. The lock will guide you through multiple angles for optimal recognition.
4. Confirm registration.

Figure 5.2: 3D Face Recognition in action, providing fast and secure access.

5.2.2 Fingerprint Registration

1. Access the user management menu.
2. Select 'Add Fingerprint'.
3. Place your finger on the fingerprint sensor, lift, and repeat as prompted (typically 3-5 times) until registration is complete.
4. Confirm registration.

Figure 5.3: Fingerprint unlocking provides quick and convenient entry.

5.2.3 Password Registration

1. Access the user management menu.
2. Select 'Add Password'.
3. Enter your desired password (6-10 digits recommended) on the keypad, then confirm.
4. You can also generate temporary or one-time passwords via the mobile app for guests or deliveries.

5.2.4 IC Card Registration

1. Access the user management menu.
2. Select 'Add IC Card'.
3. Present the IC card to the designated sensing area on the lock until it registers.

Figure 5.4: Unlocking the door using a registered IC card.

6. Operating Instructions

6.1 Unlocking the Door

• Face Recognition: Approach the lock; the infrared camera will automatically activate and scan your face. Once recognized, the lock will unlock.
• Fingerprint: Place your registered finger on the fingerprint sensor. The lock will unlock upon successful recognition.
• Password: Enter your registered password on the keypad, then press '#' or 'Enter'.
• IC Card: Present your registered IC card to the card reader area.
• Mobile App: Open the app, select your lock, and tap the unlock button. You can also grant temporary access remotely.
• Mechanical Key: In case of emergency or battery depletion, insert the mechanical key into the keyhole and turn to unlock.

6.2 Video Doorbell and Two-Way Talk

When a visitor presses the doorbell button on the lock, the 4-inch HD screen on the interior panel will light up, showing the visitor. You will also receive a notification on your mobile app.

Figure 6.1: The integrated video doorbell allows you to see and communicate with visitors.

• Local View: The interior screen provides a clear view of who is at the door.
• App View & Talk: Through the app, you can view the live feed, engage in two-way audio communication with the visitor, and even unlock the door remotely.
• Automatic Recording: When the doorbell is pressed, an 8-second video is automatically recorded and stored in the cloud for 3 days.

Figure 6.2: Doorbell notifications and video logs are accessible via the app.

6.3 Remote Control and Monitoring

The built-in Wi-Fi module allows for comprehensive remote management.

• Remote Unlocking: Unlock your door from anywhere using the app.
• Activity Log: View a history of all lock activities, including who unlocked the door and when.
• Real-time Alerts: Receive notifications for doorbell presses, low battery, and security alerts (e.g., tampering attempts).
• User Management: Add, modify, or delete users (face, fingerprint, password, IC card) remotely.

Figure 6.3: Receive real-time notifications on your smartphone for all lock events.

6.4 Automatic Locking and Security Features

• Auto-Lock: The lock features a door sensor that automatically locks the door after a set period once it's closed, ensuring your home is always secure.
• PIR Motion Detection: The integrated PIR sensor detects human activity outside your door, triggering automatic facial recognition and potentially recording video.
• Indoor Latch: A dedicated indoor latch prevents the door from being opened from the outside when engaged, adding an extra layer of security.

Figure 6.4: The auto-lock feature ensures the door is secured after closing.

7. Maintenance

7.1 Battery Management

The smart lock is powered by a 4200mAh rechargeable lithium battery.

• Low Battery Alert: When the battery is low, the lock will issue a warning signal on its screen and via the mobile app.
• Charging: Use the provided charging cable to recharge the battery via the outdoor emergency charging port.
• Emergency Use: Even with a low battery warning, the lock can typically be opened and closed approximately 50 more times. In case of complete power loss, use the mechanical key to unlock the door.

Figure 7.1: The smart lock features a low battery alert and an emergency charging port.

7.2 Cleaning and Care

• Wipe the lock's surface with a soft, damp cloth. Avoid abrasive cleaners or solvents.
• Keep the fingerprint sensor and camera lens clean for optimal performance.
• Ensure the lock is protected from extreme temperatures and direct prolonged exposure to harsh weather conditions, despite its IP66 rating.

8. Troubleshooting

This section addresses common issues you might encounter with your smart door lock.

9. Warranty and Support

Gooway products are manufactured to high-quality standards. For specific warranty information, please refer to the warranty card included with your product or contact Gooway customer support directly.

Customer Support:

If you encounter any issues not covered in this manual or require further assistance, please contact Gooway customer support through the contact information provided on the product packaging or the official Gooway website. Please have your product model number (B0FGTW66RY) and purchase date ready when contacting support.