HX Electric Bike for Adults
HX Q3 Electric Bike User Manual
Model: Q3
Brand: HX
Introduction
Welcome to the user manual for your new HX Q3 Electric Bike. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your e-bike. Please read it thoroughly before your first ride and keep it for future reference.
The HX Q3 Electric Bike is designed for adults, featuring a powerful 2000W brushless motor, a removable 48V20AH battery, and 20x4'' fat tires, making it suitable for various terrains including snowy trails, desert dunes, riverbanks, grasslands, rocky terrain, and urban environments. It offers a top speed of 35.42mph and a range of 24-62 miles on a single charge in pure electric mode.
Safety Information
Always wear a helmet and appropriate safety gear when riding. Ensure all components are properly assembled and secured before each use. Do not operate the e-bike under the influence of alcohol or drugs. Adhere to local traffic laws and regulations.
- Regularly check tire pressure, brake function, and battery charge.
- Avoid riding in extreme weather conditions.
- Do not exceed the maximum load capacity of 150kg.
- Familiarize yourself with the three riding modes and 7-speed gearing before riding.
Product Overview
The HX Q3 Electric Bike combines robust construction with advanced features for a versatile riding experience.

Figure 1: Front view of the HX Q3 Electric Bike, highlighting its sleek design and fat tires.
Key Features:
- Motor: Peak 2000W Brushless Motor (48V 750W nominal)
- Battery: 48V 20AH Removable Lithium Battery
- Tires: 20x4'' Fat Tires
- Brakes: Front and Rear Hydraulic Disc Brakes
- Suspension: Dual Suspension with Adjustable Front Fork Suspension
- Gearing: 7-Speed Shimano Transmission
- Display: High-Definition LCD Display
- Frame Material: Aerospace-grade Aluminum Alloy
- Water Resistance: IPX4 Water Proof
- Max Load: 150 kg
- Max Speed: Up to 35.42 mph (45 km/h)
- Range: 24-62 miles (40-100 km) in pure electric mode

Figure 2: The HX Q3 Electric Bike in action on rocky terrain, showcasing its powerful 2000W brushless motor and three riding modes: Riding Mode, Pedal Assist Mode, and Pure Electric Mode.

Figure 3: Detailed view of the high-speed brushless efficient motor and 7-speed Shimano gear system, capable of a max speed of 57 km/h and supporting a max load of 150 kg.

Figure 4: The 20x4.0 inch all-terrain fat tires are designed to conquer various road conditions, including mountains, beaches, snow, and gravel roads.

Figure 5: The 48V/20AH large capacity lithium battery provides a range of 40-100KM and takes 6-7 hours to fully charge. The battery is IPX4 waterproof.

Figure 6: The high-definition smart display provides real-time information including speed, battery level, distance, and PAS (Pedal Assist System) level.

Figure 7: The adjustable shock absorbers are suitable for various road sections, with an easy-to-use open and lock feature for customized riding comfort.

Figure 8: Size parameters of the HX Q3 Electric Bike, including max load, e-bike weight, recommended rider height, and dimensions in both regular and folded configurations.
Setup and Assembly
Your HX Q3 Electric Bike comes partially assembled. Please follow these steps for complete setup. A detailed instruction manual and necessary tools are included in the package.
- Unpacking: Carefully remove all components from the packaging.
- Handlebar Installation: Attach the handlebar to the stem, ensuring it is centered and tightened securely.
- Pedal Installation: Identify left (L) and right (R) pedals. Thread them into the crank arms by hand first, then tighten with a wrench. Note that the left pedal is reverse-threaded.
- Front Wheel Installation: Secure the front wheel into the fork dropouts. Ensure the disc brake rotor is correctly aligned with the caliper.
- Seat Post and Saddle Adjustment: Insert the seat post into the frame and adjust the saddle height for comfortable riding. Ensure the quick-release lever is securely closed.
- Battery Installation: Insert the removable battery into its compartment and ensure it clicks into place.
- Initial Charge: Fully charge the battery before your first ride. Connect the power adapter to the charging port and then to a power outlet.
- Pre-Ride Checks: Before each ride, check tire pressure, brake function (front and rear), and ensure all bolts and quick releases are tight.
Operating Instructions
The HX Q3 Electric Bike offers three distinct riding modes for various preferences and terrains.
Riding Modes:
- Human Cycling Mode: Ride the bike like a traditional bicycle, using pedal power only.
- Assist in Cycling Mode (Pedal Assist): The motor provides assistance as you pedal. The level of assistance can be adjusted via the LCD display. This mode is ideal for extending range and reducing effort on longer rides or inclines.
- Pure Electric Cycling Mode: Engage the throttle for full electric power without pedaling. This mode is suitable for quick acceleration or when you prefer not to pedal.
LCD Display Operation:
The high-definition LCD display provides crucial information and allows you to control various settings:
- Power On/Off: Press and hold the power button to turn the display and e-bike system on or off.
- Information Display: View current speed, battery level, trip distance, total odometer, and power assist level.
- Assist Level Adjustment: Use the '+' and '-' buttons to cycle through different levels of pedal assistance.
- Headlight Control: The display may have a button to turn the integrated headlight on or off.
Gearing:
The 7-speed Shimano gear system allows for smooth and efficient shifting, adapting to different inclines and speeds. Use the shifter on the handlebar to change gears as needed.
Braking:
The e-bike is equipped with front and rear hydraulic disc brakes for reliable stopping power. Apply both brakes simultaneously for optimal control and safety.
Video 1: This video demonstrates the powerful motor and long mileage capabilities of the HX Q3 Electric Bike, showcasing its performance in various environments.
Maintenance
Regular maintenance is crucial for the longevity and safe operation of your HX Q3 Electric Bike.
- Cleaning: Clean the bike regularly with a damp cloth. Avoid high-pressure washing directly on electrical components.
- Battery Care:
- Charge the battery fully after each ride, especially if storing for an extended period.
- Store the battery in a cool, dry place.
- Do not expose the battery to extreme temperatures.
- Tire Maintenance: Check tire pressure before each ride. The recommended pressure is typically indicated on the tire sidewall. Inspect tires for wear and tear.
- Brake System: Regularly check brake pads for wear and ensure brake levers provide firm and responsive braking. Adjust or replace as necessary.
- Chain and Gears: Keep the chain clean and lubricated. Inspect the chain and gears for any signs of wear or damage.
- Fasteners: Periodically check all bolts, nuts, and quick releases to ensure they are tight and secure.
- Suspension: Inspect the front fork suspension for proper function. The adjustable feature allows you to optimize comfort based on terrain.
Troubleshooting
This section addresses common issues you might encounter with your HX Q3 Electric Bike.
| Problem | Possible Cause | Solution |
|---|---|---|
| Bike not powering on | Battery not charged or not properly seated; loose electrical connection. | Ensure battery is fully charged and securely installed. Check all visible electrical connections. |
| Motor not assisting | Low battery; PAS level set to zero; faulty sensor or motor. | Charge battery. Increase PAS level on the display. If issue persists, contact customer support. |
| Brakes feel weak | Worn brake pads; air in hydraulic lines; misaligned calipers. | Inspect and replace brake pads if worn. Bleed hydraulic lines or adjust calipers (professional service recommended). |
| Unusual noises during ride | Loose components; dry chain; misaligned gears. | Check all fasteners. Lubricate chain. Adjust gear derailleur. |
Specifications
| Feature | Detail |
|---|---|
| Bike Type | Electric Bike, Commuting Bike, Cross Country Bike |
| Age Range (Description) | Adult |
| Brand | HX |
| Number of Speeds | 7 |
| Color | Black |
| Wheel Size | 20 Inches |
| Frame Material | Aluminum |
| Suspension Type | Dual |
| Special Feature | Front Fork Suspension, Removable Battery, LCD Display, Multi 7-Speed |
| Included Components | 1 x Installation Tools, 1 x Instruction Manual, 1 x Power Adapter, 1× Electric Bike |
| Size (LxWxH) | 64.96 x 26.38 x 46.06 inches (165*67*117 cm) |
| Brake Style | Disc |
| Wheel Width | 4 Inches |
| Item Weight | 30 Kilograms |
| Model Name | Electric Bike for Adults |
| Manufacturer | Shenzhen KIXIN Electronic Co.,Ltd |
| First Available Date | June 30, 2025 |
Warranty and Support
The HX Q3 Electric Bike comes with a 12-month warranty from the date of purchase. This warranty covers manufacturing defects in materials and workmanship.
For any questions, technical assistance, or warranty claims, please contact HX-ZX E Direct customer service. We are committed to providing 24-hour satisfactory service.
Contact Information:
- Refer to the contact details provided in your purchase documentation or on the official HX website.
Please retain your proof of purchase for warranty validation.