SUNLY ZYQ-JH-001

SUNLY Automatic Foaming Soap Dispenser (Model ZYQ-JH-001) User Manual

Brand: SUNLY | Model: ZYQ-JH-001

1. Introduction

This manual provides comprehensive instructions for the safe and efficient use of your SUNLY Automatic Foaming Soap Dispenser, Model ZYQ-JH-001. Please read this guide thoroughly before operating the device and retain it for future reference.

SUNLY Automatic Foaming Soap Dispenser in silver stainless steel on a bathroom counter with a hand receiving foam.

Image: The SUNLY Automatic Foaming Soap Dispenser in silver stainless steel, shown dispensing foam into a hand over a bathroom sink.

2. Product Overview

Familiarize yourself with the components of your automatic soap dispenser:

  • Dispenser Body: Constructed from 304 stainless steel for durability and smudge resistance.
  • Soap Reservoir: Located at the bottom, holds up to 300ml (10.1oz) of liquid.
  • Infrared Sensor: Detects hand presence for touchless operation.
  • Nozzle: Dispenses foam.
  • Power Button: Located on top, used for power on/off and activating self-clean mode.
  • USB-C Charging Port: Sealed port for recharging the internal battery.
  • LED Indicator Light: Provides status feedback (e.g., charging, dispensing, kids mode timer).
Diagram showing the internal components of the SUNLY soap dispenser, highlighting the 304 stainless steel construction.

Image: An exploded view diagram illustrating the internal structure and 304 stainless steel material of the dispenser.

3. Setup

  1. Unpack: Carefully remove all components from the packaging.
  2. Prepare Soap Solution:

    The dispenser is designed for foaming soap. If using liquid hand soap or dish soap, it must be diluted. A typical mix is 1 part soap to 3-5 parts water. Mix thoroughly before filling.

    Diagram showing soap dilution ratio: 1 part soap to 3-5 parts water.

    Image: Visual guide for diluting liquid soap with water for optimal foaming.

  3. Fill Reservoir:
    • Turn the bottom bottle counter-clockwise to unscrew and remove it.
    • Fill the reservoir with your prepared foaming soap solution. Do not overfill.
    • Reattach the bottle by turning it clockwise until secure.
  4. Charge the Dispenser:

    Before first use, fully charge the dispenser using the provided USB-C cable. The charging port is located on the top. A full charge typically takes 3-4 hours and can last up to 100-120 days depending on usage.

    Close-up image of the SUNLY soap dispenser's top, showing the USB-C charging port with a cable connected.

    Image: The USB-C charging port on top of the dispenser, indicating its long battery life.

  5. Power On: Press and hold the power button on top for 3 seconds to turn on the dispenser. The LED indicator will light up.
Five-step visual guide for setting up the SUNLY automatic soap dispenser, including unscrewing, filling, reattaching, powering on, and dispensing.

Image: A step-by-step visual guide demonstrating the easy setup process of the dispenser.

4. Operation

4.1 Dispensing Foam

Place your hand under the nozzle. The infrared sensor will detect your hand and dispense foam automatically. The amount of foam dispensed adjusts based on hand distance:

  • Closer (0-1.2 inches / 0-3 cm): Dispenses less foam.
  • Farther (1.2-2.8 inches / 3-7 cm): Dispenses more foam.
Image of the SUNLY automatic soap dispenser with a hand under the sensor, illustrating touch-free operation.

Image: The dispenser in action, showing the touch-free sensor detecting a hand and dispensing foam.

4.2 Kids Mode (8-second Timer Light)

The dispenser features an 8-second timer light to guide children in proper handwashing duration. When activated, the light will stay on for 8 seconds, encouraging thorough scrubbing.

Image of a child washing hands with the SUNLY soap dispenser, highlighting the 8-second timer light and kids mode for gentle foam.

Image: A child using the dispenser, demonstrating the kids mode with its gentle foam and timer light for effective handwashing.

5. Maintenance

5.1 Cleaning the Dispenser

The dispenser has an IPX5 waterproof rating, allowing for safe rinsing. Ensure the USB-C charging port's silicone seal is properly closed before rinsing. Avoid directly rinsing the top switch to prevent accidental activation.

Image showing the SUNLY soap dispenser being rinsed under water, emphasizing its IPX5 waterproof design and sealed charging port.

Image: The dispenser being rinsed, demonstrating its waterproof capabilities for easy cleaning.

5.2 Self-Cleaning Mode

To prevent clogs and maintain optimal performance, especially when switching soap types or after long periods of inactivity, use the self-cleaning mode. Double-tap the power button to activate. The dispenser will flush its internal pump and automatically return to standby in 20 seconds.

Image of the SUNLY soap dispenser activating its self-cleaning mode, showing foam being dispensed to flush the system.

Image: The dispenser performing a self-clean cycle, expelling foam to clear the pump mechanism.

6. Troubleshooting

ProblemPossible CauseSolution
No foam dispensed.
  • Low battery.
  • Soap reservoir empty.
  • Soap solution too thick or clogged.
  • Sensor obstructed.
  • Recharge the dispenser.
  • Refill the soap reservoir.
  • Dilute soap solution (1:3-5 ratio) or run self-cleaning mode.
  • Ensure nothing is blocking the sensor.
Weak or inconsistent foam.
  • Incorrect soap dilution.
  • Air in the pump.
  • Adjust soap-to-water ratio (1:3-5).
  • Run self-cleaning mode to clear air.
Dispenser not turning on.
  • Low battery.
  • Power button not pressed correctly.
  • Charge the dispenser.
  • Press and hold the power button for 3 seconds.

If you encounter issues not listed here, please refer to the Warranty & Support section for contact information.

7. Specifications

  • Model: ZYQ-JH-001
  • Brand: SUNLY
  • Material: 304 Stainless Steel
  • Dimensions (L x W x H): 3.5" x 3.5" x 8.5"
  • Liquid Volume Capacity: 300 ml (10.1 fl oz)
  • Battery: 1500mAh LFP (Lithium Iron Phosphate)
  • Charging Port: USB-C (DC 5V)
  • Waterproof Rating: IPX5
  • Sensor Range: 0-2.8 inches (0-7 cm)
  • Dispensing Speed: 0.2 seconds

8. Warranty and Support

Your SUNLY Automatic Foaming Soap Dispenser is backed by a 2-year Care Service. This warranty covers manufacturing defects and ensures product reliability.

Contact Support:

For any questions, technical assistance, or warranty claims, please contact SUNLY customer support through Amazon:

  • Navigate to the product page on Amazon.
  • Under the "Buy Now" section, locate "Seller: SUNLY HOME".
  • Click on "Ask a Question" to send a message to our support team.

Our support team is available 24/7 to provide swift service and rapid resolution.

Image showing two smiling individuals giving thumbs up, with text indicating 24/7 support and 2-year care service for SUNLY products.

Image: SUNLY's commitment to customer support, offering 24/7 assistance and a 2-year care service.

© 2026 SUNLY. All rights reserved.

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