Introduction
Thank you for choosing the CoziCradle Big and Tall Office Chair, Model CC-2040-PU. This chair is designed to provide superior comfort and support for extended periods, featuring a robust construction, adjustable components, and ergonomic design. Please read this manual thoroughly before assembly and use to ensure proper operation and longevity of your chair.

Image: The CoziCradle Big and Tall Office Chair, showcasing its ergonomic design and 5D adjustable armrests.
Safety Information
- Ensure all components are securely fastened before use.
- Do not stand on the chair.
- Do not use the chair if any parts are damaged or missing. Contact customer support for replacement parts.
- Keep children and pets away from the chair during assembly.
- Avoid exposing the chair to direct sunlight or extreme temperatures to prevent material degradation.
- The maximum weight capacity for this chair is 600 pounds. Do not exceed this limit.
Package Contents
Please verify that all parts are present before beginning assembly. If any parts are missing or damaged, please contact CoziCradle customer support.
- Backrest
- Seat Cushion
- Armrests (2)
- Gas Lift Cylinder
- Star Base
- Casters (5)
- Mechanism Plate
- Hardware Kit (screws, washers, Allen wrench)
- Instruction Manual
Assembly Instructions
Follow these steps carefully for proper assembly. Clear illustrated instructions and labeled parts are included in your package.
- Attach Casters to Base: Insert the five casters into the holes at the end of each leg of the star base. Push firmly until they click into place.
- Install Gas Lift: Place the gas lift cylinder into the center hole of the star base.
- Attach Mechanism Plate to Seat: Align the mechanism plate with the screw holes on the underside of the seat cushion. Secure with screws, ensuring the front of the mechanism faces the front of the seat.
- Connect Armrests to Seat and Backrest: When attaching the armrests to the backrest and seat, only tighten the screws approximately 75%. This allows enough room for movement to properly align all screw holes. Once all screws are started, then tighten them completely.
- Assemble Backrest to Seat: Align the backrest with the seat and armrests, then secure all remaining screws.
- Place Assembled Top onto Gas Lift: Carefully place the assembled seat and backrest onto the gas lift cylinder, ensuring it is centered and stable.
Important: Do not fully tighten screws until all components are loosely assembled to ensure proper alignment.
Operating Your Chair
1. Height Adjustment
To adjust the chair's height, locate the lever on the right side beneath the seat. While seated, pull the lever up to lower the chair. To raise the chair, stand up and pull the lever up. Release the lever at your desired height. The chair offers a height adjustment range of 3.15 inches, allowing for a seat height from approximately 14.96 inches to 18.11 inches.
2. 5D Armrest Adjustments
The 5D armrests provide versatile positioning for optimal comfort and space-saving. Each armrest can be adjusted independently.
- Height Adjustment: Press the button on the side of the armrest and move it up or down. The armrests can adjust by 2.56 inches.
- Forward/Backward: Slide the armrest pad forward or backward.
- Swivel: Rotate the armrest pad 360 degrees to find your preferred angle.
- Inward/Outward Angle: Adjust the angle of the armrest pad horizontally.
- Flip-Up Function: To save space, the armrests can be flipped up 90 degrees. This allows the chair to be pushed closer to a desk.

Image: Visual guide illustrating the various adjustments of the 5D flip-up armrests, including height, rotation, and forward/backward movement.

Image: The office chair with its armrests flipped up, demonstrating how it can be stored compactly under a desk.
3. Ergonomic Air Lumbar Support
The adjustable air lumbar support (1.18 inches) conforms to your spine's natural curve. To adjust, locate the knob on the side of the backrest. Turn the knob clockwise to increase lumbar support and counter-clockwise to decrease it, finding the optimal position for your back.

Image: An illustration highlighting the S-shape lumbar support, back support, head & neck support, padded armrest, and hip & leg support features of the chair.
4. Back Tilt and Rocking Function
The chair features a linked recline function up to 135 degrees and a rocking mechanism.
- Recline: Use the lever on the left side of the chair to adjust the backrest angle. Pull the lever up to unlock the recline, lean back to your desired angle, and push the lever down to lock it.
- Rocking Function: To activate the rocking function, pull the same lever on the left side outwards. To deactivate rocking and lock the chair in an upright position, push the lever inwards.
- Tilt Tension: The round knob located under the seat at the front controls the tilt tension. Turn clockwise to increase tension (making it harder to recline) and counter-clockwise to decrease tension (making it easier to recline).

Image: A visual representation of the chair's back tilt range (90°-135°) and instructions for engaging/disengaging the rocking function and adjusting tilt tension.
5. Silent Casters
The 3-inch silent casters are designed for smooth movement across various floor surfaces, including hardwood and thick carpets, without causing scratches or noise.

Image: Detail of the chair's base, highlighting the 3-inch silent casters and the certified gas lift, with a '600LBS Weight Capacity' label.
Care and Maintenance
- Cleaning: For general cleaning, wipe the PU leather surfaces with a soft, damp cloth. For stubborn stains, use a mild soap solution and wipe dry immediately. Avoid harsh chemicals or abrasive cleaners.
- Inspection: Periodically check all screws and bolts to ensure they are tight. Re-tighten if necessary.
- Caster Care: Keep casters free of hair and debris to ensure smooth rolling.
- Avoid Punctures: While the PU leather is scratch-resistant, avoid sharp objects that could puncture or tear the material.

Image: A cutaway view illustrating the 4-layer thickened cushion construction, including premium breathable PU leather, higher quality sponge, high resilience spring packs, and a sturdy plank base.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not adjust height. | Gas lift cylinder is faulty or lever is not engaged. | Ensure the height adjustment lever is fully engaged. If the problem persists, the gas lift may need replacement. Contact customer support. |
| Chair feels unstable or tilts forward. | Loose screws or uneven assembly. | Check all assembly screws, especially those connecting the mechanism plate to the seat and the armrests. Tighten them securely. Ensure the chair is on a flat surface. |
| Armrests move too easily or do not stay in position. | Internal mechanism issue or worn components. | Ensure the armrest adjustment buttons/levers are fully released after positioning. If the issue persists, contact customer support for assistance. |
| Casters do not roll smoothly. | Debris caught in casters or damaged casters. | Remove any hair or debris from the caster wheels. If a caster is damaged, it may need replacement. |
| Snap-on pieces on the sides keep popping off. | Improper fit or damaged clips. | Ensure the pieces are correctly aligned and firmly pressed into place. If they continue to detach, contact customer support for potential replacements. |
Specifications
| Brand | CoziCradle |
| Model Name | Office Chair |
| Item Model Number | CC-2040-PU |
| Color | Unique Grey |
| Product Dimensions | 30.12"D x 30.12"W x 50"H |
| Seat Depth | 23.62 inches |
| Item Weight | 57.3 pounds |
| Maximum Weight Recommendation | 600 Pounds |
| Back Style | High Back |
| Arm Style | 5D Flip-up Arms |
| Fill Material | Memory Foam |
| Special Features | 5D Arm Rest, Adjustable Height, Adjustable Lumbar, Big and Tall, Heavy Duty |

Image: Detailed product dimensions and weight capacity of the CoziCradle Big and Tall Office Chair.
Customer Support
CoziCradle is committed to providing high-quality products and customer satisfaction. If you have any questions, encounter missing or damaged parts, or require assistance with your chair, please do not hesitate to contact our customer support team. We aim for a 24-hour response time and guarantee your satisfaction.
For support, please refer to the contact information provided in your product packaging or visit the official CoziCradle website.