1. Important Safety Instructions
Read all instructions before using this heater. Failure to follow these instructions may result in fire, electric shock, or injury.
- Electrical Safety: This heater is equipped with an ALCI (Appliance Leakage Current Interrupter) safety plug. Test the ALCI plug monthly. Do not use if the ALCI trips or fails to reset. Ensure the power outlet is suitable for 120V, 1500W appliances.
- Overheat Protection: The heater features built-in overheat protection. If the unit overheats, it will automatically shut off. Unplug the unit and allow it to cool before restarting.
- Tip-Over Shut-Off: The heater includes a tip-over shut-off system for safety. Ensure the unit is securely mounted to the wall.
- Water Resistance: Designed with IP24 waterproof safety, making it suitable for bathroom use. However, do not immerse the heater in water or allow water to enter the internal components.
- Child Lock: Activate the child lock feature to prevent unintended operation by children.
- Placement: Mount the heater securely on a wall. Do not place flammable materials within 3 feet (0.9 meters) of the front, sides, or rear of the heater.
- Ventilation: Do not block air inlets or outlets. Ensure adequate airflow around the heater.
- Supervision: Close supervision is necessary when any appliance is used by or near children or individuals with reduced physical, sensory, or mental capabilities.


2. Product Overview
The GiveBest Wall Heater Model PWM320EW is a 1500W electric space heater designed for efficient indoor heating. It features PTC ceramic heating technology for rapid warmth, an adjustable thermostat, multiple heating modes, and smart control options.
Key Features:
- Fast Heating: 1500W PTC ceramic heating innovation provides quick warmth.
- Adjustable Thermostat: Precise temperature control from 41°F to 95°F with 1°F accuracy.
- Multiple Heating Modes: High (1500W), Medium (1100W), Low (800W), ECO, and Fan Only.
- 24-Hour Timer: Program the heater to turn on or off at specific times.
- Smart Control: Operate via remote control or a dedicated mobile application.
- Wall-Mounted Design: Space-saving and secure installation.
- Safety Features: ALCI plug, overheat protection, tip-over shut-off, child lock, and IP24 waterproof rating.
- Quiet Operation: Operates at approximately 38dB, suitable for bedrooms.


3. Setup and Installation
The GiveBest Wall Heater is designed for easy wall-mounted installation. Follow these steps for secure setup:
- Choose Location: Select a suitable wall location, ensuring it is within reach of a grounded 120V power outlet and away from flammable materials. Consider areas like bathrooms, bedrooms, or home offices.
- Mounting Template: Use the provided mounting template to mark the drilling points on the wall.
- Drill Holes: Drill holes at the marked positions. Insert wall anchors if necessary, depending on your wall material.
- Secure Bracket: Attach the mounting bracket to the wall using the screws provided.
- Mount Heater: Carefully hang the heater onto the mounting bracket, ensuring it is securely seated.
- Plug In: Plug the ALCI safety plug into a grounded 120V outlet. Ensure the ALCI plug is reset if it trips.
Note: For optimal performance and safety, ensure the heater is mounted level and firmly attached to the wall.

4. Operating Instructions
The GiveBest Wall Heater can be operated using the control panel on the unit, the included remote control, or a smartphone application.
4.1 Control Panel:
The digital display and buttons on the front of the heater allow direct control.
- Power Button: Press to turn the heater on or off.
- Temperature Adjustment: Use the '+' and '-' buttons or the rotary knob to set the desired temperature (41°F-95°F).
- Mode Button: Cycle through heating modes: High (1500W), Medium (1100W), Low (800W), ECO, and Fan Only.
- Timer Button: Set the 24-hour timer for automatic operation.
- Child Lock Button: Press and hold to activate/deactivate the child lock.
4.2 Remote Control:
The remote control provides convenient access to all functions from a distance.
- ON/OFF: Power the heater on or off.
- OSC (Oscillation): Activates or deactivates the oscillation function (if available on your model).
- MODE: Select desired heating mode.
- TIM (Timer): Set the 24-hour timer.
- +/-: Adjust temperature settings.
4.3 Smartphone App Control:
Download the GiveBest app to control your heater from anywhere. Follow the app's instructions for pairing and setup.
- Remote Access: Adjust temperature, change modes, and set schedules remotely.
- Scheduling: Create custom heating schedules for energy efficiency.
- Integration: Compatible with smart home systems like Alexa and Google Assistant.
4.4 ECO Mode:
The ECO mode automatically adjusts the heating power to maintain your set temperature, optimizing energy consumption while ensuring comfort.


5. Maintenance
Regular maintenance ensures optimal performance and longevity of your GiveBest Wall Heater.
- Cleaning: Before cleaning, always unplug the heater and allow it to cool completely. Use a soft, damp cloth to wipe the exterior. Do not use abrasive cleaners or solvents.
- Filter Cleaning: The heater is equipped with a washable filter. Regularly remove and clean the filter to maintain airflow and heating efficiency. Refer to the diagram below for filter location and removal.
- Storage: If storing the heater for an extended period, ensure it is clean and dry. Store it in a cool, dry place.

6. Troubleshooting
If you encounter issues with your heater, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power, ALCI tripped, or overheat protection activated. | Ensure plug is fully inserted. Check if ALCI plug needs resetting. Unplug and allow heater to cool for 30 minutes if overheat protection is suspected. |
| Heater produces insufficient heat. | Incorrect mode, blocked air vents, or room size exceeds coverage. | Select a higher heating mode. Ensure air vents are clear. Verify room size is within 200 sq.ft for effective heating. |
| Heater suddenly turns off. | Overheat protection or tip-over safety activated. | Unplug and allow to cool. Ensure heater is securely mounted and not obstructed. |
| Remote control not working. | Dead batteries or obstruction. | Replace remote control batteries. Ensure no obstructions between remote and heater. |
| App control not connecting. | Wi-Fi issue or incorrect pairing. | Check Wi-Fi connection. Re-pair the device with the app following in-app instructions. |
If the problem persists after attempting these solutions, please contact customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | GiveBest |
| Model Number | PWM320EW |
| Power Output | 1500 Watts |
| Voltage | 120 Volts |
| Heating Element | PTC Ceramic |
| Heating Coverage | Up to 200 sq.ft (well-insulated spaces) |
| Temperature Range | 41°F - 95°F |
| Heating Modes | High (1500W), Medium (1100W), Low (800W), ECO, Fan Only |
| Timer | 24-Hour |
| Mounting Type | Wall Mount |
| Product Dimensions | 4.53"D x 10.23"W x 14.96"H |
| Item Weight | 7.02 pounds |
| Special Features | Adjustable Temperature, Child Lock, Digital Display, Tip-Over Protection, Wi-Fi Enabled, ALCI Plug, IP24 Waterproof |
8. Warranty and Customer Support
GiveBest is committed to providing quality products and excellent customer service.
Customer Support:
The GiveBest team offers 24-hour professional customer service support. If you have any questions, concerns, or require assistance with your product, please do not hesitate to contact us.
Contact information can typically be found on the product packaging or the official GiveBest website.
Warranty Information:
Please refer to the warranty card included with your product for detailed information regarding warranty coverage, terms, and conditions. Keep your proof of purchase for warranty claims.