WAVLINK XQAMJP-39PD1-US

WAVLINK 13-In-1 USB C Universal Docking Station User Manual

Model: XQAMJP-39PD1-US

Introduction

The WAVLINK 13-In-1 USB C Universal Docking Station is designed to expand the connectivity of your laptop or desktop computer, providing a comprehensive solution for multiple displays, power delivery, and various peripheral connections. This docking station is compatible with both Windows and Mac OS systems, offering versatility for your workspace.

Key features include triple display support (up to 4K HDMI, 2K HDMI, and 2K DVI), 65W upstream power delivery to your host device, multiple high-speed USB-A and USB-C ports, Gigabit Ethernet, and audio/microphone jacks. It aims to streamline your setup and enhance productivity.

Package Contents

Please verify that all items are present in your package:

  • 1 x Universal Docking Station
  • 1 x 20V/5A 100W Power Adapter
  • 1 x USB C-C Cable
  • 1 x USB-A Cable
  • 1 x DVI-VGA Adapter
  • 1 x Quick Start Guide
  • 1 x Driver Download Link Card
Image showing the WAVLINK 13-In-1 USB C Universal Docking Station and its included accessories: power adapter, USB-C to C cable, USB-A to C cable, and DVI to VGA adapter.

The image displays the WAVLINK docking station along with its power adapter, USB-C to C cable, USB-A to C cable, and a DVI to VGA adapter, which are all included in the package.

Product Overview (Ports)

The docking station features a variety of ports to connect your devices. Familiarize yourself with the port layout for optimal use.

Diagram of the WAVLINK 13-In-1 USB C Universal Docking Station showing all ports and their labels.

This diagram illustrates the front and rear ports of the WAVLINK docking station, including USB-C, USB-A, RJ45 Ethernet, HDMI, DisplayPort, DVI, 4-pole audio jack, DC power input, and a lock hole.

  • Front Panel:
    • LED Indicator (Blue): Indicates power status.
    • 2x USB-C 3.0 (5Gbps): For connecting USB-C peripherals.
    • 1x USB-A 3.0 (5Gbps): For connecting USB-A peripherals.
    • 4-Pole Audio Jack: For headphones or headsets with microphone functionality.
  • Rear Panel:
    • 2x USB-A 3.0 (5Gbps): For connecting USB-A peripherals.
    • RJ45 Ethernet (1000/100/10Mbps): For wired network connection.
    • Display 1 (HDMI/DP): Video output port.
    • Display 2 (HDMI/DP): Video output port.
    • DVI Port: Video output port.
    • USB-C Host (PD100W): Connects to your laptop for data and power delivery.
    • DC IN (20V): Power input for the docking station.
    • Lock Hole: For security locking mechanisms.

Setup Instructions

Follow these steps to set up your WAVLINK Universal Docking Station:

  1. Connect Power: Connect the included 100W power adapter to the 'DC IN' port on the docking station and then plug it into a power outlet. The blue LED indicator on the front will light up.
  2. Connect to Host Device: Use the provided USB C-C cable or USB-A cable to connect the 'USB-C Host' port on the docking station to a compatible USB-C or USB-A port on your laptop or desktop computer.
  3. Install Drivers: For optimal performance and multi-display functionality, especially for DisplayLink-enabled displays, you may need to install the latest DisplayLink drivers. Refer to the 'Driver Download Link Card' included in your package or visit the official WAVLINK support website to download the appropriate drivers for your operating system (Windows or Mac OS).Image showing various operating systems and devices compatible with the WAVLINK docking station, emphasizing DisplayLink driver installation.

    This image highlights the universal compatibility of the docking station with systems like Android, Ubuntu, Chrome OS, Mac OS, and Windows, and lists compatible devices such as MacBook Pro/Air, Lenovo Yoga, Windows XPS, HP Spectre, Asus ZenBook, and Microsoft Surface. It also emphasizes the importance of installing the latest DisplayLink driver for optimal performance.

  4. Connect Displays: Connect your external monitors to the HDMI, DisplayPort, or DVI ports on the docking station using appropriate cables. If using a VGA monitor, utilize the included DVI-VGA adapter.
  5. Connect Peripherals: Plug in your USB devices (keyboard, mouse, external hard drives, etc.) into the available USB-A and USB-C ports. Connect an Ethernet cable to the RJ45 port for a wired network connection. Connect headphones or speakers to the 4-pole audio jack.

Operating Instructions

Display Modes

The docking station supports various display configurations, including extended and mirror modes across multiple monitors.

Diagram illustrating primary, mirror, and extend display modes with a laptop and external monitors connected to the docking station.

This image demonstrates how to configure your displays in Primary, Mirror, and Extend modes using the docking station, showing a laptop connected to one or more external monitors.

  • Triple Display: Connect up to three external monitors simultaneously. One HDMI output via USB-C Alt Mode supports up to 3840x2160@30Hz. The other HDMI and DVI outputs via DisplayLink support up to 2560x1440@50Hz and 2048x1152@60Hz respectively.
  • Extended Mode: Each connected monitor can display different content, expanding your desktop workspace.
  • Mirror Mode: All connected monitors display the same content as your primary screen.

For 4K dual display setups, ensure the DisplayLink driver is installed.

Power Delivery

The docking station provides power to your host laptop while connected.

Image showing a laptop being charged via the WAVLINK docking station, with 'Output 100W' indicated.

This image illustrates the power delivery capability of the docking station, showing a laptop receiving up to 65W of power from the docking station, which is powered by a 100W adapter.

  • The included 100W power adapter allows the docking station to deliver up to 65W of power to your connected laptop via the USB-C host port. This ensures your laptop remains charged while in use.
  • Ensure your laptop's USB-C port supports Power Delivery (PD) for this feature to function.

Data Transfer

Utilize the high-speed USB ports for quick data transfers.

Image comparing USB 3.0 (5Gbps) and USB 2.0 (480Mbps) transfer speeds, showing a file transfer in progress via the docking station.

This image visually represents the high-speed data transfer capabilities of the docking station, comparing USB 3.0 (5Gbps) which is 10 times faster than USB 2.0 (480Mbps), and shows a file transfer in progress.

  • The 4x USB-A 3.0 ports and 2x USB-C 3.0 ports support data transfer speeds of up to 5Gbps, allowing for rapid transfer of large files.
  • One of the USB 3.0 ports also supports BC 1.2 for fast charging of smartphones and other compatible devices.

Network Connection

The Gigabit Ethernet port provides a stable and fast wired internet connection.

  • Connect an Ethernet cable from your router or modem to the RJ45 port on the docking station for speeds up to 1000Mbps.

Audio Connection

Use the 4-pole audio jack for audio input and output.

  • Plug in your headphones, speakers, or headset (with microphone) into the 4-pole audio jack for integrated audio functionality.

Maintenance

To ensure the longevity and optimal performance of your docking station, follow these maintenance guidelines:

  • Cleaning: Use a soft, dry cloth to clean the exterior of the docking station. Avoid using liquid cleaners, aerosols, or solvents.
  • Environment: Keep the docking station in a cool, dry place away from direct sunlight, heat sources, and excessive moisture.
  • Handling: Avoid dropping or subjecting the device to strong impacts. Do not attempt to disassemble or repair the unit yourself, as this will void the warranty.
  • Cable Management: Ensure cables are not kinked or strained, which can lead to damage over time.

Troubleshooting

If you encounter issues with your docking station, refer to the following common problems and solutions:

ProblemPossible Solution
No display on external monitor(s)
  • Ensure all display cables (HDMI, DP, DVI) are securely connected.
  • Verify the DisplayLink driver is installed and up to date.
  • Check your computer's display settings to detect and extend/mirror displays.
  • Try different display cables or ports.
Laptop is not charging
  • Ensure the 100W power adapter is correctly connected to the docking station and a power outlet.
  • Confirm your laptop's USB-C port supports Power Delivery (PD).
  • Check the USB-C host cable connection between the docking station and your laptop.
USB devices are not recognized
  • Reconnect the USB device to a different port on the docking station.
  • Ensure the docking station is properly connected to your host computer.
  • Check if the device requires specific drivers and install them if necessary.
No internet connection via Ethernet
  • Verify the Ethernet cable is securely connected to both the docking station and your router/modem.
  • Check your computer's network settings.
  • Ensure the Ethernet driver is installed and updated.
Audio is not working
  • Ensure your audio device is correctly plugged into the 4-pole audio jack.
  • Check your computer's sound settings to ensure the correct output device is selected.
  • Verify audio drivers are installed and updated.

Specifications

BrandWAVLINK
ModelXQAMJP-39PD1-US
ColorBlack
Hardware InterfaceUSB
Compatible DevicesPC (Windows, Mac OS, Chrome OS, Ubuntu, Android)
Total Ports13
USB Ports4x USB-A 3.0 (5Gbps), 2x USB-C 3.0 (5Gbps)
Video Output1x HDMI (4K@30Hz via USB-C Alt Mode), 1x HDMI (2K@50Hz via DisplayLink), 1x DVI (2K@60Hz via DisplayLink)
EthernetGigabit (10/100/1000Mbps)
Audio1x 4-Pole Audio Jack (Audio In/Out)
Power DeliveryUp to 65W to host laptop (via USB-C Host port)
Power Adapter20V/5A (100W)
Product Dimensions (L x W x H)14.7 x 8 x 19 cm
Product Weight1.32 kg

Warranty Information

This WAVLINK product comes with a one-year warranty from the date of purchase. Please retain your proof of purchase for warranty claims.

Support

For technical support, troubleshooting assistance, or any inquiries regarding your WAVLINK 13-In-1 USB C Universal Docking Station, please contact WAVLINK customer service. Refer to the contact information provided in your Quick Start Guide or visit the official WAVLINK support website.

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