1. Product Overview
The We Technology Smart Door Lock IH-2 offers advanced security and convenient access methods for your home or office. This manual provides detailed instructions for installation, operation, and maintenance to ensure optimal performance and user experience.
Key Features:
- Multiple Unlock Methods: Fingerprint, Password, RFID Card, Mechanical Key, Face ID, and Remote Access via Tuya App.
- 3D Facial Recognition for hands-free, secure entry.
- Real-time App Control: Manage access, monitor logs, and unlock remotely.
- Fast Fingerprint Access: 0.5 seconds unlock with high accuracy.
- Integrated HD Camera and Doorbell for real-time video and alerts.
- Auto-Lock and Anti-Theft Protection features.
- Long-lasting rechargeable battery with low-battery alerts.
- Designed for easy DIY installation.

2. Package Contents
Verify that all components are present before beginning installation:
- Smart Door Lock (Front and Rear Panels)
- Mortise Latch
- 2 x Mechanical Keys
- 2 x IC Cards
- Mounting Hardware (Screws, Square Rods, Mounting Studs)
- USB Cable
- User Manual
- Rechargeable Lithium Battery (2500mAh)


3. Installation Guide
Before installation, ensure your door thickness is between 45-90mm. A single-latch mortise is required. Prepare a screwdriver and a drilling machine.

Installation Steps:
- Prepare the Door: Ensure the door is properly drilled and mortised according to the provided template (if applicable, or use existing standard mortise).
- Install the Mortise: Insert the mortise latch into the door edge and secure it with two screws.
- Attach Silicone Pad: Fix the silicone pad to the back side of the front lock panel.
- Install Front Lock: Carefully route the cables through the door and insert the front lock panel.
- Insert Square Rod: Insert the square rod through the mortise into the middle of the handle hole on the front lock.
- Fix Aluminum Plate: Secure the back aluminum plate with three long screws.
- Test Square Rod: Twist the square rod to ensure it operates the mortise mechanism smoothly.
- Connect Cables: Connect the cables from the front lock to the back lock panel.
- Install Back Lock: Insert the back lock panel onto the other side of the square rod and align it.
- Secure Back Lock: Fix the back lock panel with three screws.
- Install Battery: Insert the rechargeable battery into the back panel.
- Final Check: Test all functions of the lock.

4. Operating Instructions
The Smart Door Lock IH-2 offers multiple ways to unlock and manage access.
4.1. Unlock Methods

- Face Recognition: Position your face in front of the camera for hands-free unlocking. The 3D facial recognition system provides quick and secure access.
- Fingerprint: Place your registered finger on the fingerprint sensor on the handle for instant access. The lock supports up to 100 fingerprints.
- Password: Enter your registered password on the touchscreen keypad. The anti-peeping feature allows you to enter random digits before or after your actual password for added security.
- RFID Card: Tap your registered RFID card on the card reader area of the lock.
- Mechanical Key: In case of power failure or emergency, use the provided mechanical key to unlock the door. The keyhole is discreetly located.
- Tuya App: Use the Tuya App for remote unlocking, temporary code generation, and monitoring.





4.2. Tuya App Control
The Tuya App provides comprehensive control over your smart lock. Download the app from your device's app store and register an account.
- Remote Unlocking: Unlock your door from anywhere using the app.
- Temporary Passwords: Generate one-time or time-limited passwords for guests or service providers.
- Access Logs: View a history of who entered and when.
- Doorbell Functionality: Receive notifications and view live video when someone rings the doorbell.



4.3. Auto-Lock Function
The lock is equipped with an auto-lock feature that automatically secures the door after it closes, enhancing security without manual intervention.

5. Configuration and Settings
This section covers initial setup and configuration of the smart lock's settings.
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the lock's surface. Avoid abrasive cleaners or solvents that may damage the finish or electronic components.
- Battery Management: The lock features a 2500mAh rechargeable lithium battery. Recharge the battery when low-battery alerts are issued. A USB charging port is available for convenience.
- Firmware Updates: Periodically check the Tuya App for available firmware updates to ensure optimal performance and security.
- Mechanical Components: Ensure the handle and mortise operate smoothly. Do not force the handle if resistance is met.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Lock not responding | Low battery; System error. | Recharge or replace battery; Use mechanical key; Perform a factory reset. |
| Fingerprint/Face ID not recognized | Improper placement; Sensor dirty; Unregistered user. | Ensure proper placement; Clean sensor; Register fingerprint/face ID. |
| Remote unlock not working | No internet connection; App not configured correctly. | Check Wi-Fi connection; Reconfigure Tuya App settings. |
| Doorbell not sending notifications | App notifications disabled; Poor Wi-Fi signal. | Enable app notifications; Ensure strong Wi-Fi connection. |
8. Specifications
- Brand: We Technology
- Model Name: IH-2
- Lock Type: Biometric, Combination Lock, Deadbolt, Mortise Lock
- Material: Aluminum
- Color: Black
- Item Dimensions (L x W x H): 6 x 2 x 2 inches
- Item Weight: 3.85 pounds (1.75 Kilograms)
- Door Thickness Compatibility: 45-90mm
- Control Method: App, Remote, Touch
- Controller Type: Android, iOS (Tuya App)
- Special Features: Alarm, Anti-Peeping Password, Auto-Lock, One-Touch Lock, Face Recognition, Built-in HD Camera + Doorbell
- Power: 2500mAh rechargeable lithium battery (USB charging)
9. Warranty and Support
For warranty information and technical support, please refer to the contact details provided with your purchase or visit the official We Technology website. Keep your purchase receipt as proof of purchase for warranty claims.