LG Smart Magic Remote MR24GA (AKB76045004) User Manual

1. Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your LG Smart Magic Remote, model MR24GA. This remote control offers intuitive navigation with its mouse-like cursor and precise voice commands, enhancing your LG Smart TV experience. It is designed to work with a wide range of LG TV models from 2017 to 2024.

2. Package Contents

Please verify that all items are present in the package:

1x LG Smart Magic Remote MR24GA (AKB76045004)
2x AA Batteries

Image 1: Front view of the LG Smart Magic Remote MR24GA, showing all buttons including number pad, navigation wheel, and dedicated app buttons.

3. Setup

3.1. Battery Installation

Locate the battery compartment cover on the back of the remote control.
Slide the cover downwards or press the latch (if present) to open the compartment.
Insert two (2) AA batteries, ensuring the positive (+) and negative (-) terminals align correctly with the markings inside the compartment.
Close the battery compartment cover until it clicks securely into place.

Back view of the LG Smart Magic Remote MR24GA with battery compartment

Image 2: Back view of the LG Smart Magic Remote MR24GA, showing the battery compartment and LG branding.

3.2. Pairing with Your LG Smart TV

The LG Smart Magic Remote typically pairs automatically with compatible LG Smart TVs. If automatic pairing does not occur, or if you are pairing with a new TV, follow these steps:

Turn on your LG Smart TV.
Point the Magic Remote at your TV.
Press the Wheel (OK) button. The remote should register with the TV. A message confirming successful pairing may appear on the screen.
If pairing fails, try pressing and holding the Home and Back buttons simultaneously for about 5 seconds to unpair, then repeat steps 2 and 3 to re-pair.

Note: Ensure there are no obstructions between the remote and the TV's sensor during pairing.

4. Operating Instructions

4.1. General Navigation

Pointer (Mouse) Function: Shake the remote gently or press any button to activate the on-screen pointer. Move the remote to control the pointer.
Wheel (OK) Button: Press to select an item. Rotate the wheel to scroll through menus or web pages.
Directional Buttons: Use the Up, Down, Left, and Right buttons around the Wheel to navigate menus without the pointer.
Voice Command: Press and hold the Microphone button and speak clearly into the remote to use voice search or control features.
Power Button: Turns the TV on or off.
Number Buttons (0-9): For direct channel input or other numerical functions.
Volume Up/Down: Adjusts the TV volume.
Channel Up/Down: Changes TV channels.
Mute Button: Mutes or unmutes the TV audio.
Home Button: Accesses the TV's Home screen (Launcher Bar).
Back Button: Returns to the previous screen or menu.
Settings Button: Accesses the TV's Quick Settings menu.

4.2. Dedicated App Buttons

The remote features dedicated buttons for quick access to popular streaming services and features:

Netflix
Prime Video
Disney+
Globoplay
LG Channels
Alexa (Voice Assistant)

Note: Dedicated shortcut keys for Disney+, Globoplay, LG Channels, and Alexa are fully functional on compatible LG TVs launched from 2021 onwards. On older models, the remote will retain the main functionalities of your original remote.

Angled view of the LG Smart Magic Remote MR24GA highlighting the ergonomic design

Image 3: Angled view of the LG Smart Magic Remote MR24GA, showcasing its ergonomic design and button layout.

4.3. Universal Control Function

The LG Smart Magic Remote can be configured to control other devices connected to your LG TV, such as soundbars, Blu-ray players, or set-top boxes. This feature allows you to manage multiple devices with a single remote. Refer to your TV's on-screen settings menu for instructions on setting up Universal Control.

5. Compatibility

The LG Smart Magic Remote MR24GA is compatible with the following LG Smart TV series:

Year	Compatible TV Series
2024 Series	UT / NANO 80 / OLED B4, C4, G4 / QNED 80, 85, 90, 99
2023 Series	UL, UR / OLED: A3, B3, C3 / NANO 77 / QNED 75, 80, 85
2022 Series	LQ, UQ / OLED: Z2, G2, C2, B2, A2 / NANO 75, 80 / QNED 80, 85, 90, 99 / OLED Objet Collection Posé (42LX1QPSA, 48LX1QPSA, 55LX1QPSA)
2021 Series	UP / NANO 75, 80, 85, 90, 95 / QNED 90, 99 / OLED: A1, C1, G1
2020 Series	UN / NANO 79, 80, 81, 85, 86, 90, 91, 95, 96 / OLED: BX, CX, GX
2019 Series	LM, SM, UM / OLED: B9, C9, E9, W9
2018 Series	LK, SK, UK / OLED: B8, C8, E8, W8
2017 Series	SJ, UJ / OLED: B7, C7, E7, G7

This remote also replaces previous models: MR24GN, MR23GN, MR23GA, MR22GN, MR22GA, MR21GC, MR21GA, MR20GA, AN-MR19BA, AN-MR18BA, AN-MR650A, AN-MR19PJTR.

6. Maintenance

6.1. Battery Replacement

When the remote control's performance degrades or the pointer becomes erratic, it is likely time to replace the batteries. Follow the battery installation steps in Section 3.1. Always replace both batteries simultaneously with new AA alkaline batteries.

6.2. Cleaning

To clean the remote control, gently wipe it with a soft, dry cloth. For stubborn dirt, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or excessive moisture, as these can damage the remote's surface or internal components.

7. Troubleshooting

Problem	Possible Solution
Remote is not working or unresponsive.	Check if the batteries are correctly inserted and not depleted. Replace if necessary. Ensure there are no obstructions between the remote and the TV. Try re-pairing the remote with the TV (refer to Section 3.2).
Pointer does not appear or is erratic.	Shake the remote gently to activate the pointer. Re-pair the remote with the TV. Ensure the remote is within operating range and pointed towards the TV. Replace batteries if they are low.
Voice command is not responding.	Ensure you are pressing and holding the Microphone button while speaking. Speak clearly and at a normal volume. Check your TV's network connection, as voice commands often require internet access.
Dedicated app buttons (e.g., Netflix) do not launch the app.	Verify your TV model's compatibility with these specific shortcut keys (refer to Section 4.2). Ensure the app is installed and updated on your TV. Check your TV's internet connection.

8. Specifications

Feature	Detail
Model	MR24GA
Part Number (P/N)	AKB76045004
Color	Black
Special Features	Voice Command, Mouse Functionality
Compatible Devices	LG Smart Televisions (2017-2024 models)
Connectivity Technology	Bluetooth
Power Source	Battery Powered
Battery Type	2x AA Alkaline Batteries (Included)
Product Weight	50 g
Package Dimensions	21.3 x 6.5 x 3.3 cm
ANATEL Homologation	18234-23-01925
EAN (Barcode)	7893299958991

Another angled view of the LG Smart Magic Remote MR24GA

Image 4: An alternative angled view of the LG Smart Magic Remote MR24GA, showing the side profile and button arrangement.

9. Warranty and Support

The LG Smart Magic Remote MR24GA comes with a 12-month warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims. For technical support or warranty service, please contact LG customer support or your authorized retailer.

Note: The product specifications also mention a 3-month manufacturer's warranty. Please refer to your purchase documentation for the most accurate warranty terms applicable to your region.

LG MR24GA