SIMOE AMSE748AC-36HF-D1818

SIMOE 36000 BTU Dual 2 Zone Mini Split Air Conditioner User Manual

Model: AMSE748AC-36HF-D1818

1. Introduction

This manual provides essential information for the safe and efficient operation, installation, and maintenance of your SIMOE 36000 BTU Dual 2 Zone Mini Split Air Conditioner. Please read this manual thoroughly before installation and use, and retain it for future reference.

SIMOE 36000 BTU Dual 2 Zone Mini Split Air Conditioner with outdoor unit, two indoor units, and installation accessories.

Image: Overview of the SIMOE Dual Zone Mini Split Air Conditioner system, including the outdoor condenser unit, two indoor air handlers, remote controls, and various installation components like copper lines and wiring.

2. Safety Information

Important: Installation and servicing of this air conditioning unit must be performed by a licensed HVAC professional. Improper installation or repairs can result in electric shock, fire, serious injury, or death. Always follow local and national electrical codes.

  • Ensure the power supply matches the unit's specifications (208-230V~60Hz/1PH).
  • Do not operate the unit with wet hands.
  • Keep children and pets away from the outdoor unit.
  • Do not block air inlets or outlets of the indoor or outdoor units.
  • Turn off the power supply before cleaning or performing any maintenance.

3. Product Components

The SIMOE 36000 BTU Dual 2 Zone Mini Split Air Conditioner package includes the following components:

  • 1 x Outdoor Unit
  • 2 x Indoor Units (18,000 BTU each)
  • 2 x Communication Wires
  • 2 x Copper Connection Pipes (Air + Liquid, 16 feet length)
  • 2 x Drain Hoses
  • 2 x Remote Controls
  • 2 x Mounting Plates
  • 2 x Wall Sleeves
  • 4 x Wall Caps
  • 2 x Screw Kits
  • 4 x Putty
  • 4 x Tape
  • 3 x User Guides (This manual is one of them)
Diagram showing all components included in the SIMOE Dual Zone Mini Split Air Conditioner package.

Image: A visual representation of the package contents, including the outdoor unit, two indoor units, remote controls, and all necessary installation accessories.

4. Key Features

  • Dual Zone Control: Independently cool or heat two separate zones with 18,000 BTU capacity per zone.
  • Energy Efficiency: ENERGY STAR certified with 23 SEER2 and 10 HSPF2 ratings, utilizing advanced inverter technology for optimal energy savings. ETL and AHRI certified.
  • Extreme Climate Performance: Operates effectively in cooling mode up to 125°F and heating mode down to -13°F. Features a built-in chassis heating function for the outdoor unit to prevent freezing in cold conditions.
  • Smart Control: Wi-Fi enabled for remote management via smartphone and includes a digital display remote control.
  • Quiet Operation: Designed for low noise levels, including a whisper-quiet sleep mode and screen-off function.
  • Versatile Modes: Offers 6 operational modes: Auto, Cool, Heat, Dry, Fan, and Sleep.
  • Adjustable Fan Speeds: Provides 5 fan speeds: Auto, Low, Mid, High, and Strong.
  • Convenient Functions: Includes a 24-hour timer, auto swing, and a temperature-sensing "feeling" mode.
  • Easy Maintenance: Features removable and washable air filters.
Energy Guide label showing 23 SEER2 and 10 HSPF2 ratings, with a graph illustrating inverter technology's efficiency.

Image: Energy efficiency ratings (23 SEER2, 10 HSPF2) and certifications (ETL, AHRI, Energy Star) for the unit, highlighting inverter technology.

Outdoor unit operating in extreme temperatures, showing cooling at 125°F and heating at -13°F.

Image: Depiction of the outdoor unit's ability to operate in extreme temperatures, from 125°F for cooling to -13°F for heating, with chassis heating.

Person controlling the air conditioner via a smartphone app, with an indoor unit visible in the background.

Image: Illustration of the smart control feature, showing a user managing the AC unit remotely using a smartphone application.

Remote control displaying various modes and fan speeds, including Auto, Cool, Heat, Dry, Fan, Sleep, and different fan speed settings.

Image: Visual guide to the multiple functions and modes available, including 6 operational modes and 5 fan speeds, controlled via the remote.

5. Installation

Professional Installation Required: The SIMOE Dual Zone Mini Split Air Conditioner requires professional installation by a licensed HVAC technician. This ensures proper setup, adherence to safety standards, and validates the product warranty. The power cord is not included and must be supplied and installed by a qualified professional.

The installation kit includes 2 x 16ft copper line sets (1/4" & 3/8") for connecting the indoor units to the outdoor unit.

6. Operating Instructions

The unit can be controlled using the included digital remote controls or via a smartphone application (Wi-Fi enabled models). Ensure the remote control batteries are installed correctly.

6.1. Basic Operation

  • Power On/Off: Press the power button on the remote control to turn the unit on or off.
  • Mode Selection: Use the "Mode" button to cycle through Auto, Cool, Heat, Dry, Fan, and Sleep modes.
  • Temperature Adjustment: Use the Up/Down arrows to set your desired temperature (range: 60°F to 90°F).
  • Fan Speed: Press the "Fan" button to select desired fan speed: Auto, Low, Mid, High, or Strong.

6.2. Advanced Features

  • 24-Hour Timer: Program the unit to turn on or off automatically at a set time. Refer to the specific remote control instructions for detailed timer setup.
  • Auto Swing: Activate the auto swing function for even air distribution.
  • "Feeling" Mode: This mode senses the ambient temperature around the remote control to optimize comfort.
  • Sleep Mode: Reduces fan speed and adjusts temperature gradually for quiet, comfortable sleep. The screen-off function can be activated for minimal light disturbance.
Bedroom scene with an indoor unit operating in sleep mode, highlighting low noise, 24-hour timer, and screen-off features.

Image: A couple sleeping peacefully in a bedroom, illustrating the benefits of the unit's sleep mode, low noise operation, 24-hour timer, and screen-off feature.

7. Maintenance

Regular maintenance ensures optimal performance and longevity of your SIMOE Mini Split AC unit.

7.1. Air Filter Cleaning

  • The indoor units are equipped with removable and washable air filters.
  • Frequency: Clean the air filters every two weeks or more frequently depending on usage and air quality.
  • Procedure:
    1. Turn off the unit and disconnect power.
    2. Open the front panel of the indoor unit.
    3. Carefully remove the air filters.
    4. Wash the filters with lukewarm water and a mild detergent. Rinse thoroughly.
    5. Allow the filters to dry completely in a shaded area before reinstalling. Do not expose to direct sunlight.
    6. Reinstall the dry filters and close the front panel.
Indoor unit with its front panel open, showing removable air filters being cleaned under running water.

Image: Demonstration of the removable and washable air filters, showing the process of removing and cleaning them for hassle-free maintenance.

7.2. Professional Servicing

It is recommended to have the unit inspected and serviced by a licensed HVAC professional annually to ensure optimal performance and address any potential issues.

8. Troubleshooting

This section provides solutions to common issues. For problems not listed here or if issues persist, contact a licensed HVAC technician or SIMOE customer support.

ProblemPossible CauseSolution
Unit does not turn onNo power supply; circuit breaker tripped; remote control batteries dead.Check power connection; reset circuit breaker; replace remote control batteries.
Insufficient cooling/heatingDirty air filters; blocked air inlets/outlets; incorrect mode setting; refrigerant leak (professional issue).Clean air filters; ensure clear airflow; select correct mode; contact technician for refrigerant check.
Unusual noiseLoose parts; foreign objects; fan imbalance (professional issue).Inspect for loose parts; remove any obstructions; contact technician if noise persists.
Water leakage from indoor unitClogged drain hose; improper installation (professional issue).Check and clear drain hose; contact technician for inspection.

9. Specifications

FeatureDetail
Model NumberAMSE748AC-36HF-D1818
Total Cooling Capacity36,000 BTU (18,000 BTU per indoor unit)
Power Supply208-230V~60Hz/1PH
SEER2 Rating23
HSPF2 Rating10
Temperature Range60°F to 90°F (Operation)
Operating Temperature (Cooling)Up to 125°F
Operating Temperature (Heating)Down to -13°F
Refrigerant TypeR32 (Pre-charged)
Noise Level (Indoor)35 dB (approx.)
Dehumidifying Capacity (17k BTU unit)81 Pints/Day (38.4 L/Day)

9.1. Dimensions

ComponentDimensions (L x W x H)
Indoor Unit (18,000 BTU)38.8" x 12.4" x 8.9"
Outdoor Unit (36,000 BTU)41.2" x 17.9" x 31.8"
Copper Pipe Connection Length16 feet
Table showing dimensions for various BTU indoor units and the 30000/36000 BTU outdoor unit.

Image: A detailed table outlining the dimensions of different indoor unit capacities and the outdoor unit, providing physical specifications.

10. Warranty & Support

SIMOE provides the following warranty for this product:

  • 5-Year Full Unit Warranty: Covers the entire unit for five years from the date of purchase.
  • 7-Year Extended Compressor Protection: Covers the compressor for seven years from the date of purchase.

This warranty is valid only when the unit is installed by a licensed HVAC technician. For warranty claims, technical support, or any inquiries, please contact SIMOE customer service. Ensure you have your model number (AMSE748AC-36HF-D1818) and proof of purchase available.

SIMOE offers 24-hour after-sales response for professional service.

© 2025 SIMOE. All rights reserved.

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