ETiansu TS2700 28-inch 4K UHD 144Hz Gaming Monitor User Manual

Introduction

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your ETiansu TS2700 28-inch 4K UHD 144Hz Gaming Monitor. Please read this manual thoroughly before using the product to ensure proper function and longevity.

1. Setup

1.1 Package Contents

Verify that all items are present in the package:

• 28-inch 4K Monitor
• Sturdy Stand
• Power Cable
• HDMI 2.1 Cable
• DisplayPort 1.4 Cable
• User Manual (this document)
• Installation Hardware

Image: Contents of the ETiansu TS2700 monitor package, showing the monitor, stand, power cable, HDMI 2.1 cable, and DisplayPort 1.4 cable.

1.2 Stand Assembly

1. Carefully remove the monitor from its packaging, keeping it protected.
2. Attach the stand base to the stand arm using the provided screws.
3. Align the stand assembly with the mounting points on the back of the monitor.
4. Secure the stand to the monitor using the designated screws.

The monitor also supports VESA 100x100mm mounting for alternative setups.

Image: Diagram illustrating the monitor's adjustable stand features: tilt (-5° to 15°), height (0-5.12 inches), swivel (45°), and pivot (H/V:90°).

1.3 Connecting to Devices

Connect your PC, gaming console (PS5, Xbox Series X), or other devices to the monitor using the appropriate cables.

• For 4K 144Hz output, use the provided HDMI 2.1 or DisplayPort 1.4 cables.
• Ensure cables are securely connected to both the monitor and your device.

Image: Rear panel of the monitor displaying connectivity options: DC power input, two HDMI 2.1 ports, two DisplayPort 1.4 ports, and an audio output jack.

1.4 Power Connection

Connect the power cable to the monitor's DC input and then to a power outlet.

2. Operating Instructions

2.1 Power On/Off

Press the Power button located on the monitor to turn it on or off. The power indicator light will illuminate when the monitor is active.

2.2 OSD (On-Screen Display) Menu Navigation

The monitor features an On-Screen Display (OSD) menu for adjusting various settings. There are two primary ways to interact with the OSD menu:

Standard Navigation Mode:

• OK / Menu Button (M): Press to open the main OSD menu or to confirm a selection.
• Back / Exit Button (E): Used to go back to the previous menu level or cancel an action.
• Up Button (▲): Moves the selection upward or increases a value.
• Down Button (▼): Moves the selection downward or decreases a value.
• Power Button: Turns the monitor on or off.

Shortcut (Quick Access) Mode:

• Menu Button (M): Instantly opens the main OSD menu.
• Source Button (E): Quickly cycles through input sources (e.g., HDMI, DP).
• Brightness Button (▲): Directly accesses the brightness adjustment setting.
• Crosshair Button (▼): Toggles the on-screen crosshair (for gaming).
• Power Button: Function remains the same to control the power state.

Video: Demonstrates how to navigate the On-Screen Display (OSD) menu using the monitor's physical buttons to adjust settings like brightness and input source.

2.3 Input Source Selection

To switch between connected devices:

1. Press the Source shortcut button (E) on the monitor.
2. Use the Up (▲) or Down (▼) navigation buttons to highlight the correct input source (e.g., HDMI 1, HDMI 2, DisplayPort).
3. Press the Menu (M) button to confirm your choice.

Tip: The corresponding device (PC, console, etc.) must be powered on.

2.4 Brightness and Contrast Adjustment

To adjust brightness and contrast:

1. Press the Up (▲) button. This acts as a shortcut, instantly opening the brightness control.
2. Use the Up (▲) or Down (▼) buttons to increase or decrease the brightness to your desired level.
3. Press the Menu (M) button to lock in your setting.

Tip: The corresponding device (PC, console, etc.) must be powered on.

2.5 Audio Control

The monitor includes dual 5W speakers. To adjust the volume:

1. Locate the speaker icon on your operating system's taskbar (e.g., Windows).
2. Click the speaker icon with your mouse. A volume control pop-up will appear.
3. Click and hold the slider, then drag it left or right to decrease or increase the volume to your desired level.

Image: The monitor integrated with a PC setup, highlighting its dual 5W speakers for audio output.

2.6 Gaming Features (FreeSync, VRR, 1ms Response Time)

This monitor supports AMD FreeSync Premium and is NVIDIA G-SYNC compatible for tear-free gaming. It also features a 1ms MPRT response time for reduced motion blur.

Enabling VRR and 120Hz Mode on PS5:

1. Connect your PS5 to the monitor using an Ultra High Speed HDMI 2.1 cable to an HDMI 2.1 supported port on your display.
2. Access the On-Screen Display (OSD) menu on your monitor.
3. Enable Game Mode and turn on FreeSync (VRR) in your display settings. Your screen may temporarily go black and reset; this is normal.
4. Power on your PS5, go to the main dashboard, and open the Settings menu.
5. Select Screen and Video in the settings options.
6. Locate the VRR setting and ensure it is set to Automatic or Enabled.
7. Verify that your PS5 recognizes your display’s “120Hz” and “VRR” capabilities in the video information.
8. You’re all set! Now launch a game that supports 120Hz and/or VRR.

Important Notes: PS4 models do not support 120Hz and are limited to 60Hz. Not all games support 120Hz or VRR; check the game's official website for compatibility. If you experience a black screen or unstable signal, try adjusting the [4K Video Transfer Rate] in your PS5 settings to “-1” or “-2”.

Video: Step-by-step guide on how to enable Variable Refresh Rate (VRR) and 120Hz output mode on a PlayStation 5 console when connected to the ETiansu TS2700 monitor.

2.7 Adjusting Monitor Position

The monitor stand allows for ergonomic adjustments:

• Tilt: Adjust the screen angle from -5° to 15° for optimal vertical viewing.
• Height: Adjust the screen height up to 5.12 inches (13 cm).
• Swivel: Rotate the screen horizontally up to 45° in either direction.
• Pivot: Rotate the screen 90° for portrait mode (H/V:90°).

3. Maintenance

3.1 Cleaning the Screen

To clean the monitor screen:

1. Ensure the monitor is powered off and unplugged.
2. Gently wipe the screen with a soft, lint-free cloth.
3. For stubborn marks, lightly dampen the cloth with water or a screen-safe cleaning solution. Do not spray liquid directly onto the screen.

Note: The monitor comes with a removable protective shipping film. Ensure this film is removed before use to avoid visual artifacts or confusion with screen damage. The "BC" marking is on this removable protector, not the screen itself.

Video: Illustrates the removal of the protective shipping film from the monitor screen, clarifying that markings like "BC" are on the film, not the display panel.

3.2 General Care

• Avoid placing heavy objects on the monitor or its cables.
• Keep the monitor away from direct sunlight, heat sources, and excessive moisture.
• Ensure adequate ventilation around the monitor.

4. Troubleshooting

4.1 No Display / Black Screen

• Ensure the power cable is securely connected and the monitor is powered on.
• Verify that the input source is correctly selected in the OSD menu (refer to Section 2.3).
• Check the video cable (HDMI/DisplayPort) connections at both the monitor and the source device. Try a different cable if available.
• If using a PS5 and experiencing a black screen or unstable signal, try adjusting the [4K Video Transfer Rate] in your PS5 settings to “-1” or “-2”.

4.2 Image Quality Issues (Blurry, Distorted, Incorrect Colors)

• Ensure the display resolution and refresh rate are correctly set on your source device (e.g., PC display settings, console video output settings).
• Adjust brightness, contrast, and color settings via the OSD menu (refer to Section 2.4).
• If a protective film is still on the screen, remove it (refer to Section 3.1).

4.3 No Audio from Speakers

• Check the volume level on your source device and the monitor's OSD menu.
• Ensure the correct audio output device is selected on your PC or console.
• Verify that the audio cable (if used) is properly connected.

5. Specifications

6. Warranty and Support

6.1 Manufacturer's Warranty

Your ETiansu TS2700 monitor is covered by a 36-month manufacturer's warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.

For warranty claims, please retain your proof of purchase.

6.2 Technical Support

For any setup, troubleshooting, or technical assistance, please contact our US-based ETiansu customer service team. Contact information can typically be found on the product packaging or the official ETiansu website.