BENFEI 3-in-1 Foldable MagSafe Charger Stand with USB C Hub (Model 000390grey) Instruction Manual

1. Introduction

The BENFEI 3-in-1 Foldable MagSafe Charger Stand with USB C Hub is a versatile device designed to streamline your charging and connectivity needs. It combines a wireless charging station for your iPhone, Apple Watch, and AirPods with a powerful USB-C hub featuring HDMI 4K@60Hz output, 100W Power Delivery, and two USB 3.0 ports for data transfer. Its foldable design makes it ideal for both desktop use and travel.

The BENFEI 3-in-1 charger stand provides a centralized solution for charging multiple devices and expanding laptop connectivity.

2. What's in the Box

Please check the package contents to ensure all items are present:

• 1 x BENFEI 3-in-1 Foldable Magnetic Charger Stand with USB C Hub
• 1 x 100W USB-C to USB-C Full Function Cable (3.3ft/1m)
• 1 x User Manual

Included items: the 3-in-1 charger stand, a USB-C to USB-C cable, and the user manual.

3. Setup Instructions

Follow these steps to set up your BENFEI 3-in-1 Charger Stand:

1. Unfold the Stand: Gently unfold the magnetic charging pad from the main body of the stand. The stand can be adjusted to various angles, up to 60 degrees, for optimal viewing and charging.
2. Connect Power: Connect the included USB-C to USB-C cable to the PD-IN 100W port on the stand. Connect the other end of the cable to a power adapter (not included). For magnetic charging functionality, a 45W or higher Power Delivery (PD) adapter is recommended.
3. Connect to Host Device (Optional): If you intend to use the USB-C hub features, connect the included USB-C to USB-C cable from the HOST port on the stand to a compatible USB-C port on your laptop or tablet. Ensure your host device's USB-C port supports video output (DP Alt Mode) for HDMI functionality.
4. Place Devices for Charging:
   • For iPhone: Place your MagSafe-compatible iPhone on the magnetic charging pad.
   • For Apple Watch: Place your Apple Watch on the dedicated charging module.
   • For AirPods: Place your wireless charging compatible AirPods case on the designated charging area at the base.

The stand features an adjustable folding angle and allows for 360-degree rotation of your phone for flexible viewing.

4. Operating Instructions

4.1 Wireless Charging

The stand provides simultaneous wireless charging for up to three Apple devices:

• iPhone (MagSafe): Up to 15W Max for iPhone 12/13/14/15/16 series. Ensure your phone is properly aligned with the magnetic charging pad.
• AirPods: Up to 5W Max for AirPods Pro 2/1, AirPods 3, and other wireless charging compatible headphones.
• Apple Watch: Up to 3W Max for Apple Watch Series 9/8/7/6/5, Ultra2 SE/SE.

Important Note: For optimal magnetic charging performance, ensure your power adapter is 45W or above. Remove any metal or magnetic attachments from the back of your phone before placing it on the charging pad.

The charger stand supports simultaneous magnetic wireless charging for iPhone (15W), AirPods (5W), and Apple Watch (3W).

4.2 USB-C Hub Functions

When connected to a compatible USB-C host device, the stand functions as a versatile hub:

• HDMI Output: Connect an external monitor or projector via the HDMI port for 4K resolution at 60Hz. This requires your host device's USB-C port to support DisplayPort Alternate Mode (DP Alt Mode).
• 100W Power Delivery (PD) Pass-Through: The PD-IN port supports up to 100W input, allowing you to power the hub and provide up to 70W pass-through charging to your connected laptop or tablet.
• USB 3.0 Ports: Two USB-A 3.0 ports offer data transfer speeds of up to 5Gbps, ideal for connecting external drives, keyboards, mice, or other USB peripherals.

The hub supports 100W PD pass-through charging and high-speed 5Gbps data transfer via USB 3.0 ports.

Experience high-definition display with 4K@60Hz HDMI output through the integrated USB-C hub.

5. Compatibility

The BENFEI 3-in-1 Charger Stand is designed for wide compatibility:

5.1 Magnetic Charging Compatibility

• iPhone Series: iPhone 16, iPhone 15, iPhone 14, iPhone 13, iPhone 12 series.
• AirPods: AirPods Pro 2/1, AirPods 3, and other headphones that support wireless charging.
• Apple Watch: Series 9/8/7/6/5, Ultra2 SE/SE.

5.2 USB-C Hub Compatibility

• Devices: iPhone 15/16, iPad Pro, MacBook Pro/Air, Dell XPS, Xbox Series, PS5, and other devices with compatible USB-C ports.
• Operating Systems: Windows, iPadOS, Linux, macOS.

USB-C Port Requirements for Hub Functions:

• For full functionality (video, data, charging), your host device's USB-C port should support Thunderbolt Full Function or Data Transfer + DP Alt Mode.
• If your USB-C port only supports Data Transfer or Charging Only, certain hub features like HDMI output may not function.

Understanding USB-C port compatibility is crucial for utilizing all hub features, especially video output.

6. Safety Information

The BENFEI 3-in-1 Charger Stand incorporates multiple safety features to protect your devices:

• Foreign Object Detection (FOD): Automatically detects foreign metal objects on the charging surface and stops charging to prevent overheating.
• Over-Temperature Protection: Monitors the device's temperature and reduces power output if it gets too hot.
• Over-Current Protection: Prevents damage from excessive current flow.
• Over-Voltage Protection: Safeguards against damage from voltage spikes.

Always use the product in a well-ventilated area and avoid exposing it to extreme temperatures or moisture.

The BENFEI charger stand is equipped with multiple safety protections for secure operation.

7. Maintenance

To ensure the longevity and optimal performance of your BENFEI 3-in-1 Charger Stand:

• Cleaning: Use a soft, dry cloth to wipe the surface of the stand. Avoid using harsh chemicals or abrasive materials.
• Storage: When not in use, especially during travel, fold the stand to its compact form to protect the charging surfaces and ports. Store in a cool, dry place.
• Cable Care: Handle the USB-C cable gently. Avoid sharp bends or excessive pulling to prevent damage.

8. Troubleshooting

If you encounter issues with your BENFEI 3-in-1 Charger Stand, refer to the following common solutions:

• Device Not Charging:
  • Ensure the stand is connected to a functional power adapter (45W PD or higher recommended for magnetic charging).
  • Verify that your device is correctly placed on the charging area and aligned with the magnetic coil (for iPhone).
  • Remove any metal objects, thick cases, or magnetic attachments from your phone that might interfere with wireless charging.
  • Check if the charging cable is securely connected to both the stand and the power adapter.
• HDMI Display Not Working:
  • Confirm that your host device's USB-C port supports DisplayPort Alternate Mode (DP Alt Mode) for video output.
  • Ensure the USB-C cable connecting the stand to your host device is a full-function cable (like the one included) that supports video transmission.
  • Check the HDMI cable connection between the stand and your monitor/projector.
  • Try restarting your host device and reconnecting the cables.
• USB 3.0 Ports Not Functioning:
  • Ensure the stand is properly connected to your host device via the HOST USB-C port.
  • Verify that the connected USB device is working correctly.
• Slow Charging:
  • Ensure you are using a power adapter of sufficient wattage (45W PD or higher).
  • Check for any background apps or activities on your device that might consume significant power.

9. Specifications

10. Warranty and Support

BENFEI provides an unconditional 18-month warranty for this product, ensuring long-term satisfaction. For any questions, technical support, or warranty claims, please contact BENFEI customer service through the retailer's platform or the official BENFEI website. Please have your purchase information and product model number (000390grey) ready when contacting support.