Introduction
Thank you for choosing the Vexon Snowflake Ice Machine ZB-2001M. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new ice maker. Please read it thoroughly before use and retain it for future reference.
Important Safety Instructions
- Read all instructions before operating the appliance.
- Ensure the power supply matches the voltage specified on the appliance.
- Do not immerse the appliance, cord, or plug in water or other liquids.
- Supervise children when the appliance is in use.
- Unplug from the outlet when not in use and before cleaning.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- Use only manufacturer-recommended attachments.
- Do not use outdoors.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Do not use the appliance for other than intended use.
Parts Overview
Familiarize yourself with the components of your Vexon Snowflake Ice Machine.

Image: Annotated diagram showing the powerful compressor, food-grade PC tank, quality stainless steel body, digital panel, and detachable drip tray.
- Food-Grade PC Tank: Transparent tank for holding liquids to be frozen.
- Powerful Compressor: The core component for efficient ice production.
- Quality Stainless Steel Body: Durable and resistant to rust.
- Digital Panel: Control interface with buttons for SPEED +, SPEED -, CLEANSE, and START.
- Detachable Drip Tray: Collects any spills and is easy to clean.
Setup
- Unpacking: Carefully remove the ice machine from its packaging. Retain all packaging materials for future transport or storage.
- Placement: Place the machine on a stable, level surface away from direct sunlight and heat sources. Ensure adequate ventilation around the unit.
- Initial Cleaning: Before first use, clean the water tank and drip tray according to the "Cleaning and Maintenance" section.
- Power Connection: Plug the power cord into a grounded electrical outlet.
Operating Instructions
The Vexon Snowflake Ice Machine is designed for simple operation, allowing you to create various ice textures quickly.
Basic Operation Steps:

Image: Step-by-step visual guide showing placing liquid into the tank, touching the start button, adding syrup/fruit, and enjoying snow cones.
- Step 1: Fill the Tank. Open the top cover and pour your desired liquid (coffee, juice, milk, soda, cola, etc.) into the food-grade PC tank. Ensure the liquid level does not exceed the maximum fill line.
- Step 2: Start Ice Production. Close the top cover securely. Press the START button on the digital control panel. The machine will begin the ice-making process.
- Step 3: Adjust Ice Texture (Optional). Use the SPEED + and SPEED - buttons to adjust the roller speed. Higher speeds generally produce finer, snowflake-like ice, while lower speeds can result in thicker ice. Note: Do not use pure water at low speeds, as it may not rotate properly.
- Step 4: Collect and Serve. Once the ice is produced, it will dispense into your cup or bowl placed on the drip tray. Add syrup, fruit, or other toppings as desired.
Digital Control Panel:

Image: Digital control panel showing SPEED +, SPEED -, CLEANSE, and START buttons, alongside examples of Fluffier Ice/Snowflakes, Thin Ice, Thick Ice, and Ice Slices.
- SPEED +: Increases the roller speed for finer ice.
- SPEED -: Decreases the roller speed for thicker ice.
- CLEANSE: Initiates the automatic cleaning cycle.
- START: Begins or pauses the ice production process.
Video Demonstration:
Video: A short demonstration of the Vexon Shaved Ice Maker in operation, showcasing its multi-functionality and ease of use.
Cleaning and Maintenance
Regular cleaning ensures optimal performance and longevity of your ice machine.
Automatic Cleaning:
- For routine cleaning, ensure the water tank is filled with clean water.
- Press the CLEANSE button on the digital control panel. The machine will run an automatic cleaning cycle.
- After the cycle, empty any remaining water from the tank and wipe dry.
Manual Cleaning:
- Always unplug the machine before manual cleaning.
- Remove the detachable drip tray and wash it with warm, soapy water. Rinse thoroughly and dry.
- Wipe the exterior of the machine with a soft, damp cloth. Do not use abrasive cleaners or scourers.
- For thorough cleaning of the internal tank, it can be carefully removed if necessary, following instructions in the full manual (if available). Otherwise, use the automatic cleaning function regularly.
- Ensure all parts are completely dry before reassembling and storing or using the machine.
Troubleshooting
Refer to this section for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not turn on. | Not plugged in; power outlet malfunction. | Ensure the power cord is securely plugged into a working outlet. Check the circuit breaker. |
| No ice production. | No liquid in tank; tank not properly seated; machine not started. | Fill the tank with liquid. Ensure the tank is correctly placed. Press the START button. |
| Ice texture is not as desired. | Incorrect speed setting. | Adjust the roller speed using the SPEED + or SPEED - buttons. Remember, pure water may not rotate well at low speeds. |
| Machine is noisy. | Normal operation sound; unstable surface. | Some operational noise is normal. Ensure the machine is on a stable, level surface. |
If the problem persists after trying these solutions, please contact Vexon customer support.
Specifications

Image: The Vexon Snowflake Ice Machine displaying its dimensions (11.5 inch height, 9.6 inch width, 7.5 inch depth) and key specifications: 180W Power, 18 lbs Weight, 20Kg/24H Ice Output, 20.3oz/0.6L Tank Volume.
| Feature | Detail |
|---|---|
| Brand | Vexon |
| Model Name | ZB-2001M |
| Product Dimensions | 11.45"D x 9.56"W x 7.51"H |
| Capacity | 0.6 Liters (20.3 Ounce) |
| Wattage | 180 watts |
| Voltage | 120V |
| Refrigerant | R410a |
| Ice Production per Day | 20 Kilograms (44 pounds) |
| Material | Stainless Steel |
| Item Weight | 18.07 pounds |
| UPC | 768365331343 |
Warranty and Support
For warranty information or technical support, please refer to the product packaging or contact Vexon customer service directly. Keep your purchase receipt as proof of purchase.
Contact Information: Please visit the official Vexon website or refer to the contact details provided with your product for support.