1. Introduction
This manual provides essential information for the setup, operation, maintenance, and troubleshooting of your Samsung QN65S90FAFXZA 65 Inch 4K OLED Smart TV. Please read this manual thoroughly before using your television to ensure safe and optimal performance. This product bundle also includes a 5-Year Amber Protection Plan and an Amber Protection HDTV Screen Cleaner Kit.
Image: Front view of the Samsung QN65S90FAFXZA 65 Inch 4K OLED Smart TV, showcasing its slim design and vibrant display.
2. What's in the Box
Carefully unpack your television and check that all the following items are included. If any items are missing or damaged, contact your retailer.
Image: Diagram showing the TV dimensions and the items included in the box: TV, Power Cable, User Manual, and SolarCell™ Remote TM2560E.
- Samsung QN65S90FAFXZA 65 Inch 4K OLED Smart TV
- Power Cable
- User Manual (this document)
- SolarCell™ Remote TM2560E
- Amber Protection HDTV Screen Cleaner Kit (separate packaging)
3. Setup
3.1 Placement
Place the TV on a stable, level surface or mount it on a wall using a compatible VESA 300mm x 200mm wall mount (sold separately). Ensure adequate ventilation around the TV.
3.2 Connecting Devices
Connect your external devices such as Blu-ray players, game consoles, or sound systems to the TV's input ports. The TV features multiple HDMI ports, including one with eARC support, and USB-A ports.
Image: Close-up view of the rear input/output ports on the Samsung TV, including HDMI, USB, LAN, and antenna connections.
- HDMI: Connect high-definition devices. HDMI 3 supports eARC for enhanced audio return channel functionality.
- USB-A: For connecting USB storage devices.
- LAN: For wired internet connection.
- Antenna/Cable: For connecting an antenna or cable TV.
3.3 Power Connection
Once all devices are connected, plug the power cable into the TV's power input and then into a wall outlet. The TV is Energy Star Compliant and features Eco Sensor and Auto Power Saving/Off functions.
4. Operating Instructions
4.1 Powering On/Off
Press the Power button on the SolarCell™ Remote or on the TV itself to turn the TV on or off.
4.2 Using the SolarCell™ Remote
The included SolarCell™ Remote (TM2560E) can be charged by indoor lighting or USB-C. Use it to navigate the Tizen Smart TV interface, adjust volume, change channels, and access smart features.
4.3 Smart TV Features (Tizen OS)
Your Samsung Smart TV runs on the Tizen operating system, providing access to a wide range of streaming services and apps. Supported internet services include Netflix, Prime Video, Disney+, Hulu, Apple TV, YouTube, HBO Max, Peacock, Sling, and more.
- Connecting to Wi-Fi: Navigate to Settings > General > Network > Open Network Settings to connect to your home Wi-Fi network.
- App Store: Download and install additional applications from the Samsung App Store.
- Samsung Health: Utilize the integrated Samsung Health features for fitness and wellness tracking.
4.4 Picture and Sound Technologies
The QN65S90FAFXZA features advanced technologies for an immersive viewing and listening experience:
- NQ4 AI Gen3 Processor: This advanced 4K AI processor utilizes AI-based formulas to upscale content to 4K resolution, enhancing picture and sound quality.
- 4K AI Upscaling Pro: Transforms content to a sharp, smooth 4K experience using 128 neural networks.
- OLED HDR+: Delivers powerful brightness and deeper contrast in every pixel for stunning visuals.
- Motion Xcelerator 144Hz: Provides smooth motion, especially beneficial for gaming. 4K 144Hz is available with compatible PC connected games.
- Dolby Atmos & OTS Lite: Experience immersive, multi-dimensional sound with Dolby Atmos and Object Tracking Sound Lite.
- Q-Symphony Pro: Synchronizes TV speakers with compatible Samsung soundbars for an enhanced audio experience.
Image: A close-up rendering of the NQ4 AI Gen3 Processor chip, highlighting its advanced technology.
Image: A child hugging a dog, with visual effects illustrating the enhancement provided by 4K AI Upscaling Pro.
5. Maintenance
5.1 Screen Cleaning
Use the included Amber Protection HDTV Screen Cleaner Kit to safely clean your TV screen. The non-ammonia and alcohol-free solution effectively removes dust, dirt, and fingerprints without damaging the display.
Image: The Amber Protection Screen Cleaner bottle with two blue microfiber cloths and a blue cap.
- Spray the cleaning solution onto a microfiber cloth, not directly onto the screen.
- Gently wipe the screen in one direction to remove smudges and dust.
- Use a dry part of the cloth or a second clean cloth to buff the screen dry.
5.2 General Care
Keep the TV free from dust by regularly wiping the frame and stand with a soft, dry cloth. Ensure ventilation openings are not blocked. Avoid placing heavy objects on the TV.
6. Troubleshooting
If you encounter issues with your TV, refer to the following common solutions. For more complex problems, consult the full digital manual or contact Samsung support.
| Problem | Possible Cause / Solution |
|---|---|
| No Power | Check if the power cable is securely connected to the TV and the wall outlet. Test the outlet with another device. |
| No Picture / Distorted Picture | Ensure the correct input source is selected. Check HDMI/other cable connections. Try restarting connected devices. |
| No Sound | Check volume levels on both TV and external devices. Ensure mute is not activated. Verify audio cable connections. |
| Remote Control Not Working | Ensure the SolarCell™ Remote is charged (expose to light or use USB-C). Check for obstructions between remote and TV. |
| Cannot Connect to Wi-Fi | Verify Wi-Fi password. Restart your router and TV. Ensure TV is within range of the Wi-Fi signal. |
7. Specifications
Key technical specifications for the Samsung QN65S90FAFXZA 65 Inch 4K OLED Smart TV:
| Feature | Detail |
|---|---|
| Model Name | QN65S90FAFXZA |
| Screen Size | 65 Inches (166 cm diagonal) |
| Display Technology | OLED |
| Resolution | 4K (3840 x 2160) |
| Refresh Rate | 120 Hz (Up to 144Hz for PC connected games) |
| Processor | NQ4 AI Gen3 Processor |
| Operating System | Tizen Smart TV |
| Audio Features | Dolby Atmos, OTS Lite, Q-Symphony Pro, Bluetooth Audio, 360 Audio |
| Connectivity | Wi-Fi 5, HDMI (4 ports, 1 eARC), USB-A (2 ports), LAN |
| Product Dimensions (with stand) | 56.9"W x 35.3"H x 10.4"D |
| Product Dimensions (without stand) | 56.9"W x 32.7"H x 1.6"D |
| Item Weight | 49.6 Pounds |
| Color | Graphite Black |
| Energy Efficiency | Energy Star Compliant |
8. Warranty and Support
8.1 Manufacturer's Warranty
Your Samsung QN65S90FAFXZA TV comes with a full 1-year manufacturer's warranty. Please refer to the warranty card included with your product for specific terms and conditions.
8.2 Amber Protection Plan
This product bundle includes a 5-Year Amber Protection Plan, which extends coverage beyond the manufacturer's warranty. The plan provides comprehensive protection for your television.
Image: Details of the Amber Protection Plan, outlining features such as Mechanical & Electrical Failures, Power Surge Protection, Nationwide Network of Service Providers, and 24/7/365 Customer Support.
Key Features & Benefits of the Amber Protection Plan:
- Mechanical & Electrical Failures
- Power Surge Protection (begins on Day 1)
- Nationwide Network of Service Providers
- 24/7/365 Customer Support
The plan begins from the date of purchase and is inclusive of the manufacturer's limited coverage. Benefits like Power Surge Protection and Mechanical & Electrical Failures begin on Day 1 if purchased. This plan is intended for residential use only.
For claims or support related to the Amber Protection Plan, please refer to the documentation provided with the plan or contact Amber Protection customer service directly.
