Introduction
This manual provides essential information for the safe and efficient operation of your SUNVIVIPRO 12-in-1 Multicooker, Model ZES015. This appliance combines the functionality of a slow cooker, roaster oven, and multi-functional pot, offering 12 distinct cooking modes. Please read all instructions carefully before first use and retain this manual for future reference.
Important Safety Instructions
- Read all instructions before using the appliance.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against electrical shock, do not immerse the cord, plugs, or heating unit in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact customer service for examination, repair, or adjustment.
- The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to "off", then remove plug from wall outlet.
- Do not use appliance for other than intended use.
- The appliance is for household use only.
Product Overview
Familiarize yourself with the components of your SUNVIVIPRO Multicooker.

Image: Exploded view of the SUNVIVIPRO 12-in-1 Multicooker, showing the glass lid, roast/steam rack, removable nonstick pot, and the main heating unit with control panel.
- Main Unit: Houses the heating element and digital control panel.
- Removable Nonstick Pot: The primary cooking vessel, designed for easy cleaning.
- Glass Lid: Heat-resistant lid with a cool-touch handle, allowing visibility during cooking.
- Roast/Steam Rack: Used for roasting meats or steaming vegetables.
- Control Panel: Features an LED display and touch controls for various functions, time, and temperature settings.

Image: Diagram illustrating the dimensions of the multicooker's main unit, removable pot, glass lid, and roast/steam rack.
Setup
- Unpacking: Carefully remove all packaging materials and accessories.
- Initial Cleaning: Before first use, wash the removable nonstick pot, glass lid, and roast/steam rack with warm, soapy water. Rinse thoroughly and dry completely. Wipe the exterior of the main unit with a damp cloth. Do not immerse the main unit in water.
- Placement: Place the multicooker on a stable, flat, heat-resistant surface, away from walls and other appliances to ensure proper ventilation.
- Insert Pot: Place the clean, dry nonstick pot into the main unit.
- Power Connection: Plug the power cord into a grounded electrical outlet. The display will illuminate, indicating the unit is ready for use.
Operating Instructions
Your SUNVIVIPRO Multicooker features 12 pre-set functions and customizable settings for versatile cooking. The digital control panel allows for easy selection of cooking modes, time, and temperature.

Image: Visual representation of the 12 cooking functions: Bake, Saute, Roast, Manual, Stew, Rice, Yogurt, Sous Vide, Smart Steam, Slow Cook, Keep Warm, and Delay Start, along with their typical temperature and time ranges.
General Operation:
- Select Function: Press the desired function button on the control panel (e.g., "Sauté", "Slow Cook").
- Adjust Time/Temperature: Use the "+" and "-" buttons to adjust the cooking time and temperature as needed. Some functions have pre-set ranges.
- Start Cooking: Press the "Start" button to begin the cooking process. The display will show the remaining cooking time.
- Delay Start: To use the delay start feature, select your desired cooking function, adjust time/temperature, then press the "Delay Start" button and set the delay time. Press "Start" to confirm. The cooker will begin cooking after the set delay.
- Cancel: Press the "Cancel" button to stop the current cooking program.
Specific Functions:
- Sauté: Ideal for browning meats and vegetables before slow cooking. Temperature range: 375-425°F, Time: 5min-2hrs.
- Bake: For baking various dishes. Temperature range: 230-420°F, Time: 30min-4hrs.
- Reheat: Gently warms food.
- Slow Cook (High/Low): Perfect for tenderizing ingredients over extended periods. Temperature range: 175-205°F, Time: 4hrs-12hrs.
- Stew: For preparing hearty stews. Temperature: 190°F, Time: 2hrs-4hrs.
- Rice: Optimized for cooking various types of rice. Temperature: 212°F.
- Multigrain: Specific setting for cooking grains like quinoa or barley.
- Yogurt: For making homemade yogurt. Time: 4hrs-12hrs.
- Steam: Use with the included rack for steaming vegetables, fish, etc. Time: 20min-90min.
- Keep Warm: Automatically activates after some cooking cycles or can be selected manually to maintain food temperature. Temperature: 150°F, Time: 1hr-6hrs.
- Manual: Allows for custom temperature and time settings. Temperature range: 175-425°F, Time: 5min-12hrs.
- Sous Vide: For precise temperature cooking. Temperature range: 115-205°F, Time: 32min-72hrs.

Image: The multicooker in operation, showing the transparent glass lid which allows monitoring of cooking progress, and the cool-touch handles for safe handling.
Maintenance and Cleaning
Proper maintenance ensures the longevity and performance of your multicooker.
- Always Unplug: Before cleaning, ensure the appliance is unplugged from the power outlet and has cooled down completely.
- Removable Pot, Lid, and Rack: The removable nonstick pot, glass lid, and roast/steam rack are dishwasher safe. Alternatively, they can be washed by hand with warm, soapy water and a non-abrasive sponge. Rinse thoroughly and dry completely before storage or next use.
- Main Unit: Wipe the exterior of the main unit and control panel with a damp cloth. Do not use abrasive cleaners or scouring pads. Never immerse the main unit in water or any other liquid.
- Storage: Store the multicooker in a dry place when not in use.

Image: The removable nonstick pot and glass lid placed in a dishwasher rack, demonstrating their dishwasher-safe design for easy cleaning.
Troubleshooting
If you encounter issues with your multicooker, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not turn on. | Not plugged in; power outlet malfunction; damaged cord. | Ensure the power cord is securely plugged into a working outlet. Check the circuit breaker. If the cord is damaged, contact customer support. |
| Food is not cooking evenly. | Incorrect temperature/time setting; insufficient liquid; lid not sealed properly. | Verify the selected cooking function and settings. Ensure adequate liquid for slow cooking. Check that the lid is properly seated. |
| Display shows an error code. | Internal malfunction. | Unplug the unit, wait 5 minutes, then plug it back in. If the error persists, contact customer support. |
| Food sticks to the pot. | Nonstick coating wear; improper use. | Ensure you are using appropriate utensils (non-metal). Avoid overheating. If the coating is significantly damaged, consider replacing the pot. |
If the problem persists after attempting these solutions, please contact SUNVIVIPRO customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | SUNVIVIPRO |
| Model Number | ZES015 |
| Capacity | 6.5 Quarts (13.22 Pounds) |
| Wattage | 1500 watts |
| Voltage | 120 Volts |
| Control Method | Touch |
| Number of Settings | 12 (Sauté, Bake, Reheat, Slow Cook High/Low, Stew, Rice, Multigrain, Yogurt, Steam, Keep Warm, Manual, Sous Vide) |
| Material | Aluminum (Pot), Glass (Lid) |
| Product Dimensions | 17.13"D x 11.02"W x 10.24"H |
| Item Weight | 12.47 pounds |
| Dishwasher Safe Parts | Removable Pot, Glass Lid, Roast/Steam Rack |
Warranty and Support
SUNVIVIPRO products are designed for reliability and performance. This product typically comes with a warranty ranging from 1 to 5 years, and a 365-day free replacement policy for eligible issues.
For warranty claims, technical assistance, or any questions regarding your multicooker, please contact SUNVIVIPRO customer support through the retailer's platform or the official brand website. Please have your model number (ZES015) and proof of purchase ready when contacting support.