1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your VSTARCAM CS995DR Indoor Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. The VSTARCAM CS995DR features dual cameras, 2K QHD resolution, 5x digital zoom, 360° panoramic coverage, AI human/pet tracking, full-color night vision, and two-way audio for comprehensive indoor monitoring.
2. Package Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact customer support.
- Camera Body x 1
- User Manual x 1
- Screw Bag x 1
- Power Cord x 1
- Certificate x 1
- Snap Button x 1
Figure 2.1: Included Components
3. Product Overview
The VSTARCAM CS995DR is an indoor security camera designed for comprehensive surveillance. It features a dual-lens system, with one fixed camera and one tracking camera, providing a wide field of view and detailed monitoring capabilities. The camera supports pan and tilt movements for 360-degree coverage.
Figure 3.1: VSTARCAM CS995DR Camera
4. Setup
4.1 Initial Power-On
- Connect the provided power cord to the camera's power input port.
- Plug the power adapter into a standard electrical outlet.
- Wait for the camera to power on and initiate its self-check sequence. This may take a few moments.
4.2 App Download and Account Registration
- Download the official VSTARCAM application from your smartphone's app store (available for Android and iOS).
- Open the app and follow the on-screen instructions to create a new user account or log in if you already have one.
4.3 Connecting to Wi-Fi
The camera supports 2.4G Wi-Fi connectivity. Ensure your smartphone is connected to a 2.4G Wi-Fi network during the setup process.
- In the VSTARCAM app, tap the "Add Device" or "+" icon.
- Select your camera model or scan the QR code located on the camera.
- Follow the in-app prompts to connect the camera to your 2.4G Wi-Fi network. This may involve entering your Wi-Fi password or scanning a QR code generated by the app with the camera's lens.
- The camera will indicate a successful connection, usually with a voice prompt or LED indicator change.
Figure 4.1: Connection Methods
4.4 Mounting Options
The VSTARCAM CS995DR can be placed on a tabletop, mounted on a wall, or attached to a ceiling. Choose a location that provides the desired viewing angle and is within range of your Wi-Fi network.
- Tabletop Placement: Simply place the camera on a flat, stable surface.
- Wall/Ceiling Mounting: Use the provided screw bag and snap button to securely attach the camera to a wall or ceiling. Ensure the mounting surface is strong enough to support the camera's weight.
Figure 4.2: Installation Options
5. Operating Instructions
5.1 Live View and Recording
Access the live feed from your camera through the VSTARCAM app. The 2K QHD resolution provides clear and detailed video.
Figure 5.1: 2K QHD Clarity
5.2 Pan, Tilt, and 360° Coverage
Utilize the pan and tilt controls within the app to adjust the camera's viewing angle. The dual-lens system provides a full 360° panoramic view, eliminating blind spots.
Figure 5.2: Dual-Lens Panoramic Coverage
5.3 5x Digital Zoom
Pinch to zoom on the live feed to inspect finer details with the 5x digital zoom functionality.
Figure 5.3: 5x Zoom Functionality
5.4 Full Color Night Vision
The camera automatically switches to night vision in low-light conditions. Advanced infrared sensors enable full-color night vision, providing clear and detailed footage even in darkness.
Figure 5.4: Full Color Night Vision Modes
5.5 AI Detection and Tracking
Enable AI-powered motion detection and tracking in the app settings. The camera can automatically identify and follow humans or pets, sending alerts to your device.
Figure 5.5: AI Intelligent Tracking
5.6 Two-Way Audio
Use the built-in microphone and speaker to communicate through the camera. This feature allows you to speak to individuals near the camera or comfort pets.
Figure 5.6: Two-Way Audio Communication
5.7 Real-time Alerts
Configure alert settings in the app to receive notifications on your smartphone when motion or specific events are detected. The camera can also trigger a blinding white light and a 110dB alarm.
Figure 5.7: Real-time Motion Alerts
5.8 Storage Options
The camera supports two storage methods for recorded footage:
- Micro SD Card: Insert a Micro SD card (up to 256GB, not included) into the designated slot on the camera for local 24/7 recording.
- Cloud Storage: A subscription-based cloud storage service is available, offering a 7-day free trial for encrypted cloud recording.
Figure 5.8: Storage Methods
6. Maintenance
6.1 Cleaning the Camera
To maintain optimal image quality, regularly clean the camera lenses and body. Use a soft, dry cloth to gently wipe away dust and smudges. Avoid using harsh chemicals or abrasive materials that could damage the lenses or surface.
6.2 Firmware Updates
Periodically check the VSTARCAM app for available firmware updates. Keeping your camera's firmware up-to-date ensures access to the latest features, security enhancements, and performance improvements. Follow the in-app instructions for firmware updates.
7. Troubleshooting
If you encounter issues with your VSTARCAM CS995DR camera, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not connecting to Wi-Fi | Incorrect Wi-Fi password; 5G Wi-Fi network; camera too far from router. | Ensure correct 2.4G Wi-Fi password. Move camera closer to router. Restart camera and router. |
| Poor image quality | Dirty lens; insufficient lighting; network bandwidth issues. | Clean the camera lens. Ensure adequate lighting or check night vision settings. Verify stable Wi-Fi connection. |
| Motion alerts not received | Motion detection disabled; app notifications turned off; network issues. | Enable motion detection in app settings. Check phone notification settings for the VSTARCAM app. Ensure stable internet connection. |
| Cannot share camera access with family | Incorrect sharing procedure; app permissions. | Refer to the app's sharing guide. Ensure the recipient has the VSTARCAM app and an account. Verify sharing permissions are correctly set. |
| Camera stopped recording/alerts, prompts for software update repeatedly | Corrupted firmware; software bug. | Attempt a factory reset (refer to app for instructions). If issue persists after updating firmware, contact VSTARCAM support. |
8. Specifications
Detailed technical specifications for the VSTARCAM CS995DR camera:
- Model Name: Indoor camera
- Item Model Number: CS995DR
- Indoor/Outdoor Usage: Indoor
- Connectivity Technology: Wi-Fi (2.4G), Ethernet
- Video Capture Resolution: 1080p (Effective Video Resolution: 3, likely referring to 3MP for 2K QHD)
- Special Features: Dual-Lens, PTZ Technology, 5x Zoom, Full Color Night Vision, Intelligent Tracking, Two-Way Audio
- Power Source: Corded Electric (5 watts)
- Compatible Devices: Smartphone (Android)
- Mounting Type: Tabletop Mount
- Alert Type: Motion Only
- Room Type: Nursery
- Video Capture Format: MPEG-4
- Product Dimensions: 5 x 3 x 3 inches
- Item Weight: 13.7 ounces
- Material: Plastic
- Color: White
- Batteries Required?: No
9. Warranty and Support
For warranty information, please refer to the documentation included with your product or visit the official VSTARCAM website. If you require technical assistance or have questions not covered in this manual, please contact VSTARCAM customer support.
You can find more information and support resources by visiting the VSTARCAM Store on Amazon.
