LG 24U631A-B.ATRQ

LG 24U631A IPS QHD Monitor User Manual

Model: 24U631A-B.ATRQ

1. Introduction

This manual provides essential information for the proper setup, operation, and maintenance of your LG 24U631A IPS QHD Monitor. Please read this manual thoroughly before using the product to ensure safe and efficient operation.

The LG 24U631A is a 24-inch QHD (2560x1440) IPS monitor designed for clear and vibrant visuals, featuring a 100Hz refresh rate, sRGB 99% color accuracy, HDR10 support, and versatile connectivity options including USB-C with 15W power delivery and HDMI. It also incorporates eye care features like Reader Mode and Flicker Safe for enhanced viewing comfort.

2. Setup

2.1. Unboxing and Included Components

Carefully remove all components from the packaging. Ensure all items listed below are present:

2.2. Assembly

Follow these steps to assemble the monitor stand and attach it to the display panel:

  1. Place the monitor panel face down on a soft, clean cloth to prevent scratches.
  2. Attach the stand neck to the base, securing it with the provided screw.
  3. Align the assembled stand with the mounting holes on the back of the monitor panel and push firmly until it clicks into place.
Side view of LG 24U631A monitor highlighting its super slim stand design.

The super slim stand minimizes desk space, allowing for efficient workspace utilization.

2.3. Connecting the Monitor

Connect the necessary cables to the monitor and your computer:

Rear view of the LG 24U631A monitor showing the HDMI and USB-C ports.

Rear view of the monitor displaying available connectivity ports.

LG monitor connected to a laptop via USB-C cable, illustrating display and power delivery.

USB-C connectivity provides both display signal and power delivery (up to 15W) to compatible devices.

3. Operating

3.1. Power On/Off and Basic Controls

To power on the monitor, press the joystick button located at the bottom center of the monitor. Press it again to access the On-Screen Display (OSD) menu for various settings.

3.2. Display Settings and Features

Your LG 24U631A monitor offers a range of features for an optimized viewing experience:

LG monitor on a desk displaying a graphic design, with '100Hz IPS' text overlay.

The 100Hz IPS panel provides smooth visuals and accurate colors for various applications.

LG monitor displaying a vibrant, colorful image of balloons.

Experience rich and accurate colors with sRGB 99% and HDR10 support.

3.3. Eye Care Features

To minimize eye strain during extended use, the monitor includes:

Side-by-side comparison of Reader Mode and Flicker Safe on the LG monitor.

Activate Reader Mode and Flicker Safe for a more comfortable viewing experience.

3.4. Gaming Features

For an enhanced gaming experience, the monitor offers:

Gaming scene on LG monitor showing the effect of Black Stabilizer.

Black Stabilizer enhances visibility in dark game scenes.

Gaming scene on LG monitor showing the Crosshair feature.

The Crosshair feature provides a central aiming point for improved accuracy.

4. Maintenance

Proper maintenance ensures the longevity and optimal performance of your monitor.

4.1. Cleaning the Monitor

4.2. General Care

5. Troubleshooting

If you encounter issues with your monitor, refer to the following common problems and solutions:

ProblemPossible Cause / Solution
No image on screenEnsure power cable is securely connected. Check video cable connection (HDMI/USB-C) to both monitor and computer. Verify computer is powered on and not in sleep mode.
Image is blurry or distortedCheck display resolution settings on your computer and ensure it matches the monitor's native resolution (2560x1440). Adjust display settings via the monitor's OSD menu.
No sound from headphones (if connected)Ensure headphones are properly plugged into the monitor's headphone out port. Check audio output settings on your computer to ensure the monitor is selected as the output device.
Monitor not recognized by computer via USB-CEnsure your USB-C cable supports video transmission. Update graphics drivers on your computer. Try connecting to a different USB-C port on your computer if available.

If the problem persists after attempting these solutions, please contact LG customer support.

6. Specifications

FeatureSpecification
BrandLG
Model Number24U631A-B.ATRQ
Screen Size23.8 Inches
Display TypeIPS
Resolution2560 x 1440 (QHD)
Refresh Rate100Hz
Aspect Ratio16:9
Color GamutsRGB 99% (Typ.)
HDR SupportHDR10
Connectivity1x HDMI, 1x USB-C (with 15W PD)
Headphone OutYes
Eye Care FeaturesReader Mode, Flicker Safe
Product Dimensions (WxHxD)53.94 x 41.36 x 21.5 cm
Item Weight3.6 kg
Country of OriginChina

7. Warranty and Support

7.1. Warranty Information

The LG 24U631A IPS QHD Monitor comes with a 3 Years Warranty from the date of purchase. Please retain your proof of purchase for warranty claims.

7.2. Customer Support

For technical assistance, troubleshooting, or warranty service, please contact LG customer support through their official website or the contact information provided in your product packaging. When contacting support, please have your monitor's model number (24U631A-B.ATRQ) and serial number ready.