GSEICE Commercial Soft Serve Ice Cream Machine

1. Introduction

This manual provides essential information for the safe and efficient operation, installation, and maintenance of your GSEICE Commercial Soft Serve Ice Cream Machine. Please read all instructions carefully before using the appliance to ensure proper function and longevity.

Image 1.1: The GSEICE Commercial Soft Serve Ice Cream Machine with included accessories.

The GSEICE Commercial Soft Serve Ice Cream Machine is designed for commercial use, offering 2+1 flavor options and featuring advanced technologies such as double throttling for efficient pre-cooling and a magnetic mixing system for consistent product quality. It is constructed with durable 304 stainless steel.

2. Safety Instructions

Adherence to the following safety guidelines is crucial for preventing injury and damage to the machine.

• Electrical Safety: Ensure the machine is connected to a properly grounded power outlet. A 40A air switch is recommended for electrical safety. Do not operate with damaged cords or plugs.
• Placement: Position the machine on a stable, level surface. Ensure adequate ventilation around the unit to prevent overheating. Maintain clear space around air inlets and outlets.
• Cleaning: Always unplug the machine before cleaning or performing maintenance. Do not immerse the machine in water. Use only food-grade cleaning solutions.
• Operation: Do not insert hands or foreign objects into the hoppers or dispensing area while the machine is operating. Keep children and unauthorized personnel away from the machine during use.
• Food Safety: Use only fresh, food-grade ingredients. Follow all local health and safety regulations regarding food preparation and storage. The machine features a 'Keep Fresh' function to maintain ingredient quality within a safe temperature range (35.6°F-46.4°F).

3. Product Components

The GSEICE Commercial Soft Serve Ice Cream Machine includes the following components:

• Soft Serve Ice Cream Machine Unit
• 9 Shape Molds (Decorative Nozzles)
• Instructions Manual (this document)
• Corrugated seals (x2)
• Punch bar O-rings (x8)
• D-type seals (x2)
• Drip tray
• Drip tray lid
• Plastic Puffing Rods (Puffed inner rod seal x2, Expanded outer rod seal x2)

4. Installation and Setup

4.1 Unpacking

Carefully remove the machine and all accessories from the packaging. Inspect for any shipping damage. Retain packaging for future transport or storage.

4.2 Placement

Place the machine on a sturdy, level countertop or workspace. The machine has a slim 17.7-inch wide stainless steel body, allowing for flexible placement. Ensure there is sufficient clearance around the machine for proper air circulation, especially at the rear and sides where ventilation grilles are located.

Image 4.1: The machine's compact design (17.7 inches wide) for space efficiency.

4.3 Electrical Connection

Connect the machine to a dedicated, grounded electrical outlet. Verify that the power supply matches the machine's requirements. A 40A air switch is recommended for optimal performance and safety.

4.4 Initial Cleaning

Before first use, thoroughly clean all food-contact parts, including hoppers, freezing cylinders, dispensing valves, and nozzles. Refer to the 'Cleaning and Maintenance' section for detailed instructions.

5. Operating Instructions

5.1 Preparing the Mix

Prepare your soft serve ice cream mix according to the manufacturer's instructions. Ensure the mix is properly chilled before adding it to the machine.

5.2 Filling the Hoppers

Open the lids of the two 8-liter hoppers. Pour the prepared liquid mix into each hopper. The machine supports 2 distinct flavors, plus a mixed flavor from the center dispenser. The hoppers feature a magnetic mixing system to ensure uniform raw material temperature and prevent ice lumps.

Image 5.1: Illustration of the 8L hopper and advanced magnetic mixing system.

5.3 Control Panel Overview

The machine is equipped with a 5-inch LCD control panel for easy operation. Key functions include:

• Clean: Initiates the automatic cleaning cycle.
• Cool: Activates the pre-cooling function for the hoppers.
• Thaw: Initiates a defrost cycle.
• Freeze: Starts the freezing process for ice cream production.
• Keep Fresh: Maintains ingredients at a safe temperature during idle periods.
• Hard/Soft: Adjusts the desired hardness of the soft serve.
• Set: Accesses settings and parameters.

Image 5.2: The 5-inch LCD control panel for machine operation.

5.4 Making Soft Serve

1. Ensure hoppers are filled with mix.
2. Press the 'Freeze' button on the LCD panel to begin the freezing process. The machine will rapidly pre-cool and freeze the mix in the SUS304 freezer cylinders.
3. Once the ice cream reaches the desired consistency (indicated on the display), place a cone or cup under the dispensing handle.
4. Pull down the dispensing handle to serve. The machine can produce approximately 20 cones (70g each) per batch, with an 8-second interval per serving.

Image 5.3: SUS304 freezer cylinder and output capacity.

5.5 Adjusting Hardness and Puffing

Use the 'Hard/Soft' setting on the LCD panel to adjust the firmness of the ice cream to your preference. The machine also features patented puffing technology, which can be adjusted using the included plastic puffing rods to achieve a 35%-45% puffing rate, enhancing texture and potentially saving raw materials.

Image 5.4: Built-in expansion technology with adjustable puffing rods.

5.6 Pre-Cooling and Fresh-Keeping

The machine incorporates a pre-cooling function to shorten freezing time and a 'Keep Fresh' function. The 'Keep Fresh' function maintains the raw materials in the hoppers within a safe temperature range (35.6°F-46.4°F) during normal operating hours or overnight/standby periods, reducing waste and prolonging ingredient freshness.

Image 5.5: Internal view of the cryogenic preservation system for hoppers and cylinders.

6. Cleaning and Maintenance

Regular cleaning and maintenance are essential for hygiene, performance, and extending the lifespan of your machine.

6.1 Daily Cleaning (Auto Cleaning Function)

The machine features an 'Auto Cleaning' function to simplify the washing process. This cycle typically takes 3 to 5 minutes and does not require disassembling the main machine components.

1. Empty any remaining mix from the hoppers.
2. Pour warm water (with a mild, food-safe detergent if desired) into the hoppers.
3. Press the 'Clean' button on the LCD panel. The machine will agitate the water.
4. Dispense the cleaning solution through the spouts. Repeat with clean water until the dispensed water runs clear.

6.2 Side-Drawer Mix Tray Cleaning

The side-drawer mix tray pulls out for quick and thorough cleaning without disassembly. Remove the tray, wash it with warm soapy water, rinse, and dry completely before reinserting.

6.3 Accessory Care

After cleaning, apply petroleum jelly (vaseline) to all seals (corrugated seals, punch bar O-rings, D-type seals, etc.) and moving parts of the dispensing mechanism. This helps to prolong their service life and ensures smooth operation.

Image 6.1: Accessory parts and recommended maintenance.

6.4 Dust Filter

A built-in dust filter helps keep the interior clean. Periodically check and clean the dust filter to maintain optimal airflow and machine performance.

7. Troubleshooting

This section provides general guidance for common issues. For more complex problems, contact customer support.

• Machine Not Turning On: Check power connection, ensure the power switch is on, and verify the circuit breaker.
• Ice Cream Not Freezing: Ensure the 'Freeze' function is activated. Check if hoppers are adequately filled. Verify the mix is properly chilled before adding.
• Inconsistent Texture: Ensure the magnetic mixing system is functioning. Check mix consistency and temperature. Adjust hardness settings as needed.
• Excessive Noise: While the machine operates quietly (approx. 45 dB), unusual or loud noises may indicate an issue. Turn off the machine and inspect for any obstructions or loose parts.

8. Specifications

9. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the contact details provided at the point of purchase or visit the official GSEICE website. Keep your purchase receipt as proof of purchase for warranty claims.