Logitech Zone 950

Logitech Zone 950 Premium Noise Canceling Headset User Manual

Model: Zone 950

Introduction

This manual provides comprehensive instructions for the setup, operation, and maintenance of your Logitech Zone 950 Premium Noise Canceling Headset. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

What's in the Box

Verify that all components are present in the packaging:

  • Wireless headset
  • USB-C receiver
  • USB-A adapter
  • Charging cable
  • Travel bag
  • User documentation (this manual)
  • Ear cushions (pre-installed or spare)
Contents of the Logitech Zone 950 box including headset, cables, and travel bag

Image: The Logitech Zone 950 headset, USB-C receiver, USB-A adapter, charging cable, and travel bag, as typically found in the product packaging.

Features Overview

The Logitech Zone 950 headset is designed for enhanced communication and audio experience. Key features include:

  • Advanced Call Clarity: Suppresses ambient noise from the other end of the call.
  • Four Noise Canceling Mics: Reduces surrounding sound for clear outgoing audio.
  • Hybrid ANC (Active Noise Cancellation): Offers four modes: ANC high, ANC low, transparency on, and ANC/transparency off.
  • Premium Personalized Audio: Features 40 mm speakers and personal EQ customization via the Logi Tune mobile app.
  • Sustainable Design: Made with 20% post-consumer recycled plastic and low-carbon aluminum; features replaceable earpads and battery.
  • Comfort and Style: Lightweight, breathable materials, and a reversible mic boom.
  • Multipoint Connectivity: Connects simultaneously to a laptop (via USB receiver) and a mobile phone (via Bluetooth).
  • Long Battery Life: Up to 18 hours talk time and 40 hours listening time (ANC off).
Diagram showing features of the Logitech Zone 950 headset including lightweight headband, 40mm speaker drivers, on-ear controls, rotating earcups, touch controls, and flip-to-mute microphone.

Image: Annotated diagram highlighting the physical features of the headset, such as the lightweight headband, 40mm speaker drivers, on-ear controls, rotating and tilting earcups, touch controls, and flip-to-mute microphone.

Setup

Charging the Headset

Before first use, fully charge the headset. Connect the charging cable to the USB-C port on the headset and to a power source (e.g., computer USB port or wall adapter). The LED indicator will show charging status.

Connecting via USB Receiver

  1. Insert the USB-C receiver into an available USB-C port on your computer. If your computer only has USB-A ports, use the provided USB-A adapter.
  2. Power on the headset. The headset should automatically pair with the receiver.
  3. Ensure the Logitech Zone 950 is selected as the audio input and output device in your computer's sound settings.

Connecting via Bluetooth

  1. With the headset powered on, press and hold the Bluetooth pairing button until the LED indicator flashes rapidly, indicating pairing mode.
  2. On your mobile device or computer, go to Bluetooth settings and select "Logitech Zone 950" from the list of available devices.
  3. Once connected, the LED indicator will turn solid.

The headset supports Fast Pair for compatible devices, simplifying the Bluetooth connection process.

Operating the Headset

Power On/Off

Press and hold the power button for 2 seconds to turn the headset on or off.

Call Management

  • Answer/End Call: Press the call button once.
  • Reject Call: Press and hold the call button for 2 seconds.
  • Mute/Unmute Microphone: Flip the microphone boom up to mute, or down to unmute. A dedicated mute button may also be present on the earcup.
Woman wearing Logitech Zone 950 headset during a video call, demonstrating clear hearing with AI noise suppression.

Image: A user wearing the Logitech Zone 950 headset while participating in a video conference, illustrating the headset's capability for clear audio reception through AI noise suppression.

Woman wearing Logitech Zone 950 headset, demonstrating clear voice with noise-canceling microphones.

Image: A user wearing the Logitech Zone 950 headset, showcasing the effectiveness of its noise-canceling microphones for clear outgoing voice during communication.

Audio Control

  • Volume Up/Down: Use the volume buttons on the earcup.
  • Play/Pause: Press the multi-function button once.
  • Next Track: Double-press the multi-function button.
  • Previous Track: Triple-press the multi-function button.

Active Noise Cancellation (ANC) and Transparency Modes

The headset offers various modes to manage ambient sound:

  • ANC High: Maximum noise cancellation.
  • ANC Low: Reduced noise cancellation for less intrusive environments.
  • Transparency On: Allows ambient sounds to pass through, enabling awareness of your surroundings.
  • ANC and Transparency Off: No active noise management.

Cycle through these modes using the dedicated ANC button on the earcup.

Man wearing Logitech Zone 950 headset, demonstrating blocking out noise with Hybrid ANC.

Image: A user wearing the Logitech Zone 950 headset, illustrating the effectiveness of the Hybrid Active Noise Cancellation (ANC) feature in blocking out distracting environmental noise.

Logi Tune App

For advanced customization and personalized audio settings, download the Logi Tune mobile application. This app allows you to:

  • Adjust audio equalizer (EQ) settings.
  • Manage ANC and Transparency modes.
  • Check battery status.
  • Update headset firmware.
Smartphone screen showing Logi Tune app with personalized EQ settings for premium audio.

Image: A smartphone displaying the Logi Tune application interface, highlighting the personalized EQ feature for fine-tuning audio output to user preferences.

Maintenance

Cleaning

  • Wipe the headset with a soft, damp cloth.
  • Do not use abrasive cleaners or solvents.
  • Ensure the charging port and microphone are free of dust and debris.

Storage

When not in use, store the headset in the provided travel bag to protect it from dust and scratches. Store in a cool, dry place away from direct sunlight and extreme temperatures.

Earpad and Battery Replacement

The Logitech Zone 950 is designed for longer life with replaceable earpads and battery. Contact Logitech support or an authorized service center for replacement parts and instructions.

Components of Logitech Zone 950 headset showing recycled plastic, low carbon aluminum, and responsible packaging.

Image: Disassembled view of the Logitech Zone 950 headset components, illustrating the use of recycled plastic, low-carbon aluminum, and the design for easy replacement of parts like earpads and battery, emphasizing its sustainable design.

Troubleshooting

No Audio / Poor Audio Quality

  • Ensure the headset is powered on and fully charged.
  • Verify the headset is correctly paired via USB receiver or Bluetooth.
  • Check your device's sound settings to ensure "Logitech Zone 950" is selected as the default audio output and input device.
  • Adjust the volume on both the headset and your connected device.
  • If using the USB receiver, try plugging it into a different USB port.
  • Restart your computer or mobile device.

Microphone Not Working

  • Ensure the microphone boom is flipped down and not muted.
  • Check your device's sound settings to confirm the Logitech Zone 950 microphone is selected as the input device.
  • Test the microphone with a different application or device.

Connectivity Issues

  • Bluetooth: Ensure the headset is in pairing mode. Forget the device on your phone/computer and re-pair. Keep the headset within the Bluetooth range (up to 170 ft).
  • USB Receiver: Ensure the receiver is securely plugged in. Try a different USB port or restart your computer.
  • Multipoint: If experiencing issues with multiple connections, try disconnecting one device and reconnecting them one by one.

Battery Life Shorter Than Expected

  • Ensure ANC is off when not needed, as it consumes more power.
  • Fully charge the headset before each use.
  • Battery performance may degrade over time with extensive use.

Specifications

FeatureDetail
Model NameZone 950
Connectivity TechnologyWireless (Bluetooth, RF via USB receiver)
Wireless Communication TechnologyBluetooth, RF
Battery Life (Listening)Up to 40 hours (ANC off)
Battery Life (Talk Time)Up to 18 hours (ANC off)
Product Dimensions9.2 x 8.7 x 0.1 inches
Item Weight1.17 pounds
Speaker Drivers40 mm
MicrophonesFour noise-canceling microphones
ANCHybrid Active Noise Cancellation
MaterialGraphite (color), Recycled plastic, Low-carbon aluminum
Included ComponentsWireless headset, USB-C receiver, USB-A adapter, charging cable, Travel bag, User documentation, Ear cushions
UPC724129211542

Warranty and Support

For warranty information, technical support, or to purchase replacement parts, please visit the official Logitech support website or contact their customer service. Refer to the user documentation included in the box for specific warranty terms applicable to your region.

Online Support: support.logitech.com

© 2025 Logitech. All rights reserved. Logitech, Logi, and their respective logos are trademarks or registered trademarks of Logitech Europe S.A. and/or its affiliates in the U.S. and other countries.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.