BlindShell Classic 3 User Manual

1. Introduction

Welcome to the BlindShell Classic 3, a mobile phone specifically designed to provide independence and ease of use for individuals who are blind or visually impaired. This manual will guide you through the features, setup, and operation of your new device.

Image: The BlindShell Classic 3 phone, featuring a tactile keypad and a clear digital display, recognized with the 2025 SightCity FeelVision Award.

2. What's in the Box

Upon opening your BlindShell Classic 3 package, please ensure all the following items are present:

• BlindShell Classic 3 Phone
• Power Adapter
• USB-C Cable
• Charging Cradle
• Earphones

Image: A visual representation of all items included in the BlindShell Classic 3 package, laid out on a grey background.

3. Setup

3.1. Battery and SIM Card Installation

To begin using your phone, you must first install the battery and SIM card(s).

1. Gently remove the back cover of the phone.
2. Insert your Micro SIM card(s) into the designated slot(s) with the gold contacts facing down. The phone supports Dual SIM.
3. Place the battery into its compartment, ensuring the contacts align.
4. Replace the back cover, pressing firmly until it clicks into place.

Image: The rear view of the BlindShell Classic 3 phone, highlighting the camera lens and the BlindShell logo, indicating where the back cover can be removed for battery and SIM access.

3.2. Initial Power On

Press and hold the power button located on the side of the phone until you feel a vibration and hear the BlindShell startup sound. Follow the voice prompts for initial setup, including language selection and network configuration.

4. Basic Operation

4.1. Keypad Layout

The BlindShell Classic 3 features a tactile keypad designed for easy navigation. Key functions include:

• Navigation Keys: Up, Down, Left, Right, and Confirmation (Green button in the center).
• Call/Answer Key: Green button.
• End Call/Back Key: Red button.
• Number Keys: Standard 0-9, with raised dots on '5' for orientation.
• Star (*) and Hash (#) Keys: For special functions and text input.

4.2. Voice Control (Luna AI)

Your BlindShell Classic 3 is equipped with Luna AI, a voice assistant that allows you to control many phone functions using spoken commands. To activate voice control, press the dedicated voice control button (usually located on the side or a specific key on the keypad, refer to your quick start guide for exact location) and speak your command clearly.

Video: A demonstration of how to use voice commands to search for real-time information on the BlindShell Classic 3 phone.

4.3. Making Calls

You can make calls by:

• Dialing a Number: Enter the number using the keypad and press the Green button.
• From Contacts: Navigate to the 'Contacts' menu, select a contact, and press the Green button to call.
• Using Voice Control: Activate Luna AI and say, for example, "Call [Contact Name]" or "Call [Phone Number]".

Video: A guide on how to add new contacts to the BlindShell Classic 3 using only voice commands.

4.4. Sending Messages

To send a text message:

• Navigate to the 'Messages' menu.
• Select 'Write SMS' or choose an existing conversation.
• Enter your message using the keypad or voice dictation.
• Select the recipient from your contacts or enter a number.
• Confirm to send the message.

4.5. SOS Function

The SOS button provides a quick way to alert a trusted contact in an emergency. To use:

1. Configure your emergency contact(s) in the 'SOS Settings' menu.
2. In an emergency, press and hold the dedicated SOS button (located on the back of the phone).
3. The phone will automatically call and send a pre-set emergency message to your designated contact(s).

5. Advanced Features

5.1. Tandem Remote Support

The Tandem app allows a trusted family member or caregiver to remotely assist you with phone settings and applications. This feature enhances independence by providing support when needed.

Image: An older woman, who is visually impaired, is shown happily using her BlindShell phone while a younger man provides support, illustrating the remote assistance feature.

5.2. Observo Feature

The Observo feature utilizes the phone's camera to describe objects, money, or text in your surroundings. Point the camera at an item, and the phone will provide an audio description.

Image: A visually impaired man is using his BlindShell Classic 3 phone to capture an image, illustrating how the Observo feature can describe his surroundings.

5.3. WhatsApp & Web Browsing

The BlindShell Classic 3 supports WhatsApp for messaging and calling, and includes a web browser for internet access. These applications are optimized for visually impaired users, providing a simplified interface and clear audio feedback.

5.4. BlindShell App Catalog

Access a curated selection of applications designed for visually impaired users through the BlindShell App Catalog. This ensures that all available apps are compatible and easy to use.

6. Maintenance

6.1. Charging

Charge your BlindShell Classic 3 using the provided USB-C cable and power adapter, or by placing it in the charging cradle. A full charge provides up to 3000 mAh of battery life.

6.2. Cleaning

To clean your phone, use a soft, dry cloth. Avoid using harsh chemicals or abrasive materials, as these can damage the device.

6.3. Water Resistance

The BlindShell Classic 3 is water resistant. However, it is not waterproof. Avoid submerging the phone in water or exposing it to high-pressure water jets.

7. Troubleshooting

If you encounter issues with your BlindShell Classic 3, try the following:

• Phone not responding: Press and hold the power button for 10 seconds to force a restart.
• No network signal: Check if your SIM card is correctly inserted. Ensure you are in an area with 4G coverage.
• Voice commands not recognized: Speak clearly and directly into the microphone. Ensure there is no excessive background noise.
• Battery draining quickly: Reduce screen brightness, close unused applications, or check for background processes.

For further assistance, please refer to the official BlindShell support resources or contact customer service.

8. Specifications

9. Warranty and Support

9.1. Warranty Information

Your BlindShell Classic 3 comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package for specific terms and conditions, including coverage duration and claim procedures.

9.2. Customer Support

For technical assistance, troubleshooting, or any questions regarding your BlindShell Classic 3, please contact BlindShell customer support. Contact details can be found on the BlindShell website or in the documentation provided with your phone.